Information

  • Document No.

  • Driver Incident Management Audit

  • Client / Site

  • Conducted on

  • Prepared by Michelle Grosvenor

  • Location
  • Personnel

1.0 Pre visit audit of statistics (Figtree data)

  • 1.1 Collisions

  • 1.2 Passenger incidents

1.3 Depot

  • 1.4 Site name.

  • Select date

1.5 Collision Causal from extracted figtree data

  • 1.6 Where do most of your collision incidents occur?

  • 1.7 Top routes that most incidents occur on?

  • 1.8 Level of services that have the highest levels of incidents?

  • 1.9 Manoeuvre that as the highest level of incidents occur?

  • 1.10 Most collisions occur with?

  • 1.11 % of collisions that are at fault?

  • 1.12 Top 5 drivers with the most collisions?

1.14 Passenger incidents causal from extracted figtree data

  • 1.15 Route that as the most customer incidents ?

  • 1.16 Customers are most likely to be injured on the bus?

  • 1.17 Vehicle manoeuvre that causes the most customer injuries ?

  • 1.18 Location of most customer incidents?

  • 1.19 Top 5 drivers for customer injuries?

2.0 Role and Responsibilities

  • 2.1 Staff Manager or Team Performance Manager

  • 2.2 Detail how this role manages passenger and vehicle incidents at this depot

  • 2.6 Staff Development Coach

  • 2.7 Detail how this role manages passenger and vehicle incidents at this depot

  • 2.8 Drive Green Champion

  • 2.9 Detail how this role manages passenger and vehicle incidents at this depot

  • Select date

3.0 Depot Latest Drive Green Score

  • 3.1 Depot Drive Green Score for last week.

  • 3.2 Driver highest Drive Green Score (last week)

  • 3.3 How many drivers are in the Red (Drive Green Score)

  • 3.4 How many drivers are in the Amber (Drive Green Score)

  • 3.5 What is the lowest drive green score for last week?

  • 3.6 How many drivers are employed at this site and what % are new drivers within 12 months?

4.0 Reporting times

  • 4.1 Does the depot report incidents within the policy timescales

  • Comment

5.7 Route Management

  • 5.8 Do all routes have a risk assessment in place?

  • 5.9 Is the route risk assessment communicated to the driver? How?

  • 5.10 Are all low bridges in the operating area identified?

  • 5.11 Are they communicated effectively to the drivers? How?

6.0 Sample Audit from Figtree based data, preselected prior to audit. SAMPLE ONE

  • 6.1 Employee number

  • 6.2 How many passenger incidents in the last 12 months?

  • 6.3 How many collision incidents in the last 12 months?

  • 6.4 Current disciplinary sanction

  • 6.5 drivers file:

  • Has the driver been interviewed? (On all occasions?)

  • Have all incidents been investigated and recorded on the personnel file?

  • Was the root cause established effectively ?

  • Was remedial training provided?

  • Has a disciplinary sanction been awarded?

  • What is the drivers risk rating?

  • What is the drivers drive green score?

  • Is the auditor satisfied the drivers incidents have been managed effectively?

  • If No to above question, please state why.

6.0 Sample Audit from Figtree based data, preselected prior to audit. SAMPLE TWO

  • 6.1 Employee number

  • 6.2 How many passenger incidents in the last 12 months?

  • 6.3 How many collision incidents in the last 12 months?

  • 6.4 Current disciplinary sanction

  • 6.5 drivers file:

  • Has the driver been interviewed? (On all occasions?)

  • Have all incidents been investigated and recorded on the personnel file?

  • Was the root cause established effectively ?

  • Was remedial training provided?

  • Has a disciplinary sanction been awarded?

  • What is the drivers risk rating?

  • What is the drivers drive green score?

  • Is the auditor satisfied the drivers incidents have been managed effectively?

  • If No to above question, please state why.

6.0 Sample Audit from Figtree based data, preselected prior to audit. SAMPLE THREE

  • 6.1 Employee number

  • 6.2 How many passenger incidents in the last 12 months?

  • 6.3 How many collision incidents in the last 12 months?

  • 6.4 Current disciplinary sanction

  • 6.5 drivers file:

  • Has the driver been interviewed? (On all occasions?)

  • Have all incidents been investigated and recorded on the personnel file?

  • Was the root cause established effectively ?

  • Was remedial training provided?

  • Has a disciplinary sanction been awarded?

  • What is the drivers risk rating?

  • What is the drivers drive green score?

  • Is the auditor satisfied the drivers incidents have been managed effectively?

  • If No to above question, please state why.

6.0 Sample Audit from Figtree based data, preselected prior to audit. SAMPLE FOUR

  • 6.1 Employee number

  • 6.2 How many passenger incidents in the last 12 months?

  • 6.3 How many collision incidents in the last 12 months?

  • 6.4 Current disciplinary sanction

  • 6.5 drivers file:

  • Has the driver been interviewed? (On all occasions?)

  • Have all incidents been investigated and recorded on the personnel file?

  • Was the root cause established effectively ?

  • Was remedial training provided?

  • Has a disciplinary sanction been awarded?

  • What is the drivers risk rating?

  • What is the drivers drive green score?

  • Is the auditor satisfied the drivers incidents have been managed effectively?

  • If No to above question, please state why.

6.0 Sample Audit from Figtree based data, preselected prior to audit. SAMPLE FIVE

  • 6.1 Employee number

  • 6.2 How many passenger incidents in the last 12 months?

  • 6.3 How many collision incidents in the last 12 months?

  • 6.4 Current disciplinary sanction

  • 6.5 drivers file:

  • Has the driver been interviewed? (On all occasions?)

  • Have all incidents been investigated and recorded on the personnel file?

  • Was the root cause established effectively ?

  • Was remedial training provided?

  • Has a disciplinary sanction been awarded?

  • What is the drivers risk rating?

  • What is the drivers drive green score?

  • Is the auditor satisfied the drivers incidents have been managed effectively?

  • If No to above question, please state why.

7.0 Audit conclusions & Comments

8.0 Actions required

9.0 Audit sign off

  • Add signature

  • Select date

  • Revisit Required?

  • Team support required?

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