Passenger Transport Audit

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

COMPANY DETAILS

• Inspection Date/Time

  Date

• Detail Company Information

• Details Range of facilities and services provided by company

FLEET INFORMATION

• Detail fleet size and makeup

• Take Photos to evidence cross section of vehicles

  Media

• What services does the company provide:

  Select Airport Transfer Excursions Private Transfer

  • Airport Transfer
  • Excursions
  • Private Transfer

• Are vehicles fitted with tracking systems?

  Yes

  No

  N/A

• Any other relevant information:

REGULATORY INFO

• Detail regulations applicable to this audit

INSURANCES,SMS,REGULATORY DOCS

• Does the company have relevant insurances in line with services provided<br>(employers liability, public liability, vehicle insurance, excursion insurance please detail and evidence)

  Yes

  No

  N/A

• Does the company have a Health and Safety Management System in place (risk assessment, policy, procedures)

  Yes

  No

  N/A

• Are all vehicles displaying regulatory documents (tax disc/sticker etc)

  Yes

  No

  N/A

• Does the company have a system of reporting incidents and does this include communication to us?

  Yes

  No

  N/A

• Any other relevant information:

• Risk Rating for This Section

DRIVER PRESENTATION

• Are drivers smartly presented?

  Yes

  No

  N/A

• Do drivers undergo any customer service training/development to help with customer assistance?

  Yes

  No

  N/A

• Any other relevant information:

DRIVER TRAINING

• How do staff obtain their licence

  Select Automatic Rights at Age Specific Licence/Test Test and CPC Based Scheme

  • Automatic Rights at Age
  • Specific Licence/Test
  • Test and CPC Based Scheme

• Are training records kept for each driver and have these been seen?

  Yes

  No

  N/A

• Photo Evidence of Training Records

  Media

• How does the licence system work (Points awarded/deducted)?

• Are regular checks made on licences

  Yes

  No

  N/A

• Any other relevant information:

• Risk Rating for This Section

SERVICE AND MAINTENANCE DETAILS

• Are all vehicles subject to a recorded daily check?

  Yes

  Yes but not recorded

  No

• Are all vehicles subject to a pre use walk round by driver

  Yes

  No

  Yes as part of daily inspection

• what is the schedule maintenance period?

• Are all vehicles subject to a system of schedule maintenance (I.e. 6 monthly technical inspection)

  Yes

  Yes but not recorded

  No

• Who undertakes vehicle maintenance and repairs.

• How are maintenance company standards monitored

  Yes

  No

  N/A

• Is there a defect reporting and correction system in place to address issues which may affect safety?

  Yes

  No

  N/A

• Are procedures in place for breakdown/rescue?

  Yes

  No

  N/A

• Any other relevant information:

• Risk Rating for This Section

VEHICLE INSPECTIONS

• PLEASE DETAIL ALL VEHICLES INSPECTED

• Add media

  Media

• Risk Rating for This Section

INTERIOR INSPECTION

• Is vehicle equipped with seat belts

  Yes

  No

  N/A

• Do vehicles have emergency exit facilities (Break glass hammers)

  Yes

  No

  N/A

• Is there adequate space for luggage

  Yes

  No

  N/A

• Do vehicles have air conditioning, do units function correctly, please detail temp reduction compared to ambient temp

  Yes

  No

  N/A

• Do vehicles cater for disabled occupants

  Yes

  No

  N/A

• Are there any risk factors to from walkways or Vehicle entrances

  Yes

  No

• Was interior of inspected vehicles clean?

  Yes

  No

  N/A

• Any other relevant information:

• Risk Rating for This Section

EXTERIOR INSPECTION

• Are vehicles branded with company livery?

  Yes

  No

  N/A

• we're vehicles clean?

  Yes

  No

  N/A

• Are there any signs of damage on inspected vehicles?

  Yes

  No

  N/A

• Are there any vehicles which are not of an acceptable standard for services provided?

  Yes

  No

  N/A

• Any other relevant information:

• Risk Rating for This Section

EMERGENCY FACILITIES

• Do drivers have facilities to communicate with office/base in an emergency?

• Fire extinguisher present, charged and inspected

  Yes

  No

  N/A

• Fire extinguisher inspection date

  Media

• Hazard cones or triangle present

  Yes

  No

  N/A

• Spill kit present

  Yes

  No

  N/A

• First Aid Kit

  Media

• Any other relevant information:

• Risk Rating for This Section

AUDIT SUMMARY

Audit Scoring

• Audit Scoring

Months until Next Audit

• Next Audit due in:

Sigatures

• Auditor Signature

  Sign