EduTrust Criterion 1

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

1.1.1 Vision and Mission

• Top management endorses the vision and mission statements.

  Yes

  No

  N/A

• Top management is involved in developing the vision and mission.

  Yes

  No

  N/A

• Documented review of the vision and mission (at least once every two years).

  Yes

  No

  N/A

• Documented process of setting the vision and mission.

  Yes

  No

  N/A

1.1.2 Communication to all stakeholders

• Management team communicates the vision and mission to all staff.

  Yes

  No

  N/A

• Management team communicates the vision and mission to students.

  Yes

  No

  N/A

• Management team communicates the vision and mission to external recruitment agents.

  Yes

  No

  N/A

• Vision and mission are displayed within school premise(s).

  Yes

  No

  N/A

• Management team communicates the vision and mission to key educational partners.

  Yes

  No

  N/A

• PEI reviews (at least once a year) the effectiveness of the communication channels.

  Yes

  No

  N/A

1.2.1 Values and Culture

• Top management endorses the values and culture statement.

  Yes

  No

  N/A

• There is a plan to inculcate the values.

  Yes

  No

  N/A

• There is a plan to build the desired culture.

  Yes

  No

  N/A

• Top management is involved in developing the values and culture.

  Yes

  No

  N/A

• Documented process of setting the values and culture.

  Yes

  No

  N/A

• Management team translate the values and culture into context for staff.

  Yes

  No

  N/A

• Plans to inculcate the values and culture are executed.

  Yes

  No

  N/A

1.2.2 Communication to all stakeholders

• Management team communicates the values to all staff.

  Yes

  No

  N/A

• Management team communicates the values to all students.

  Yes

  No

  N/A

• PEI reviews (at least once a year) the effectiveness of the communication channels.

  Yes

  No

  N/A

1.3.1 Strategic planning process

• Strategic plan is endorsed by the top management.

  Yes

  No

  N/A

• Strategic plan is cascaded down to unit/department plans.

  Yes

  No

  N/A

• Strategic planning is conducted at least once a year for key areas.

  Yes

  No

  N/A

• Management team is involved in the strategic planning process.

  Yes

  No

  N/A

• There is alignment between the strategic plan and the vision and mission.

  Yes

  No

  N/A

• There is alignment between the strategic plan and the unit/department plan.

  Yes

  No

  N/A

• There is a review (at least once a year) of the strategic plan, KPIs and targets.

  Yes

  No

  N/A

• Management team reviews (at least once a year) the strategic planning process.

  Yes

  No

  N/A

1.3.2 KPIs and targets

• All strategies have KPI(s).

  Yes

  No

  N/A

• Management team communicates the values and culture to all staff.

  Yes

  No

  N/A

• There are KPIs to track students’ educational experiences (proxy indicators include student satisfaction rate and number of feedback/ complaints received).

  Yes

  No

  N/A

• All targets are SMART.

  Yes

  No

  N/A

• Management team reviews (at least once a year) the KPIs and targets.

  Yes

  No

  N/A

1.4.1 Defining Responsibilities

• Every staff has clearly defined duties and responsibilities.

  Yes

  No

  N/A

• Duties and responsibilities of the staff are reviewed (at least once a year) to ensure relevance.

  Yes

  No

  N/A

1.5.1 Management Representative (MR)

• MR appointment is official (letter or in job description).

  Yes

  No

  N/A

• Documented evidence that MR appointment is announced to staff.

  Yes

  No

  N/A

• MR is very responsive to CPE.

  Yes

  No

  N/A

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