Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
5.1.1 Curriculum design and development process
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Courses undergo the design and curriculum process.
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Academic board approves the design and development outcomes of all courses, OR
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Academic board endorses design and development outcomes if it is carried out by trained professionals or experts.
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Academic board approves any curriculum refinements made due to review proceses.
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Lesson outcomes are available for all courses.
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For courses developed or accredited by external organisation:<br>PEI has a process, involving its academic board, to evaluate any adoption of courses.
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For courses developed or accredited by external organisation:<br>Any part of the curriculum (if developed by the PEI) must be endorsed by the external organisation and/or the academic board.
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Active personal involvement of academic board in the design and development process.
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Lesson outcomes are developed by trained and qualified personnel.
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PEI has procedures to address all aspects of curriculum design and development process.
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PEI reviews (at least once a year) the design and development process.
5.1.2 Review process
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The review process considers inputs from students.
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Academic board approves outcomes and recommendations (if any) of the review process.
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Review process is carried out regularly, i.e.
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- module review at least once a year
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- course review at least once every 2 years
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- course review after the 1st batch of student intake
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The review process considers inputs from academic staff.
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Curriculum review includes reviewing the course delivery methods.
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PEI reviews (at least once a year) the review process.
5.2.1 Planning process
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PEI has procedures to inform students of the critical course information:
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- assignment due dates,
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- examination dates,
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- term timetable,
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- lesson venues
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Critical course information are readily available.
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PEI reviews (at least once a year) the planning process.
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PEI plans multiple continual assessments for all courses (where possible and applicable).
5.2.2 Delivery process
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PEI takes appropriate intervention actions when delivery deviates from intended outcomes.
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PEI provides adequate resources to support the curriculum delivery.
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Academic board sets optimum teacher-student ratio (general) for the various teaching mode.
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Teacher-student ratio is available to prospective students for their decision making.
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PEI monitors performance (e.g. via lesson observations) to ensure consistency in delivery especially for multiple teachers teaching the same course.
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Academic staff uses varied and innovative teaching strategies and learning methodologies.
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PEI reviews (at least once a year) the course delivery process.
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PEI meets the needs of the academic staff for teaching resources.
5.3.1 Student selection process
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Management team (and partner organisation, if applicable) approve(s) the short listed applicants before admission.
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There are records of monitoring staff handling the selection exercise.
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The selection exercise is carried out only by PEIs staff and not recruitment agents.
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Students English proficiency is verified (if applicable) during the selection exercise.
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Selection procedure includes checking the authenticity of applicants documents.
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PEI reviews (at least once a year) the selection process.
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PEI reviews (at least once a year) the monitoring process.
5.3.2 Student admission process
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No students are admitted from non-appointed agents.
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Students admitted after course commencement must sign advisory note form 12 [PE Regs].
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PEI has an accurate student register:
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- current students,
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- students on suspension and deferment.
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- students expelled,
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- students graduated.
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There are records of monitoring staff handling the admission exercise.
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The admission procedure is communicated to the students.
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PEI reviews (at least once a year) the admission procedure.
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PEI reviews (at least once a year) the monitoring process.
5.4.1 Periodic monitoring
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Attendance records are accurate.
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PEI computes the students attendance monthly and adheres to:
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STP students at least 90%
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Non-STP students at least 75%
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MCs or excuse letters for absenteeism are well kept.
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Daily time tables for all courses are readily available upon request or on notice boards (PE Regs S21).
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Past attendance records are kept until the students graduate or complete the course.
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PEI informs ICA (cancel pass) if attendance for international students falls below 90% or if there is more than 3 days of continuous absence without valid reasons.
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PEI has procedure to take appropriate and timely interventions for absenteeism without valid reasons.
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PEI communicates attendance requirements (e.g. in study guide, orientation etc) to students.
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Attendance data is used for review purposes (info for 6.1.1).
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PEI sets minimum attendance requirement for course completion and award.
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PEI reviews (at least once a year) the attendance monitoring system.
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PEI reviews (at least once a year) the monitoring of students learning.
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STP international students spend at least 5 hours per school day within the school premise engaging in academic studies or meaningful activities (pre-requisite for EduTrust Star award).
5.4.2 Student development
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PEI communicates the minimum required academic standards that students must achieve for each module/course.
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PEI has a process to take appropriate and timely interventions for students who have underperformed (e.g. extra classes, re-exam etc).
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There is evidence of appropriate and timely intervention taken for students who have underperformed.
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PEI reviews (at least once a year) the student development process.
5.5.1 Student Tracking
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PEI collects progression data.
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PEI collects attrition data.
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PEI collects graduation data.
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PEI compiles the student data collected.
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PEI reviews (at least once a year) the tracking system.
5.6.1 Course assessment
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Course assessment are communicated to all students:
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- final and continual assessment frequency and schedule
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- assessment modes
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- criteria for grading and awards
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- assessment weighting
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PEI uses of varied assessment modes for some courses (i.e. not all the courses checked have varied assessment modes).
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Academic and/or examination boards review (at least once a year) the course assessments.
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Assessment papers are different for different batches (check for 2 courses and compare exam papers).
5.6.2 Assessment process
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Examination and/or academic boards ensure that assessment principles, processes, methods and practices of the courses are aligned with learning outcomes and contents of the respective courses offered.
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Major (end of course or end of module) examination papers checked are approved by examination board.
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PEI must communicate clearly all necessary examination information (e.g. exam venue, exam duration, start and end time etc) to students.
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PEI has an invigilation procedure , communicated to the invigilators.
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Assessment frequency meets the requirements:
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- at least twice a year (if course duration is more than 12 calendar months)
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- at least once per term/module (if course duration is less than 12 calendar months).
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The process to handle assessment papers is tight, i.e. no possibility that assessment papers can be amended.
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Exam scripts are kept for 5 years.
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Examination and/or academic boards are involved in determining the assessment principles, processes, methods and practices.
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For in-house programme and EDPs, exam papers are vetted externally.
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All assessment papers checked are approved by examination board.
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PEI reviews (at least once a year) the assessment process.
5.6.3 Assessment results
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Results and awards are announced within 3 months.
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Staff follows procedures to ensure students meet award criteria.
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Assessment results are moderated to ensure fairness.
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Examination board approves all award recommendation.
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PEI has an appeal procedure for academic results and/or award.
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Final decisions on all appeals must be endorsed by the examination board.
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Appeal results are announced within the target set by PEI.
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Assessment results are used by the academic and/or examination boards to review the course content, delivery and assessments.
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PEI reviews (at least once a year) the assessment procedures and practices.
5.7.1 Selection process
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Academic board or external partner sets selection criteria and minimum qualifications.
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PEI verifies the originality of qualifications of job applicants.
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Management team and academic board approve shortlisted academic staff before recruitment.
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PEI verifies the authenticity of qualifications of job applicants.
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PEI reviews (at least once a year) the selection process.
5.7.2 Management of part-time academic staff
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PEI keeps monitoring records on part-time academic staff in the areas of delivery progress, achievements of targets and teaching performance.
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PEI conducts induction briefing for new part-time academic staff.
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PEI uses students feedback data to coach and mentor staff for continual improvements.
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PEI has renewable contracts/agreements with part-time academic staff.
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PEI has Teachers Handbook for new part-time academic staff.
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Part-time academic staff is monitored at least once every course or once a year whichever is shorter.
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Contracts/agreements specify clearly the expectations and targets.
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PEI takes appropriate and timely actions for performance that does not meet expectations.
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PEI reviews (at least once a year) the management of part-time academic staff practices.
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