EduTrust Criterion 6

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Collection and analysis of data

• There is a procedure to collect data which must be reliable.

  Yes

  No

  N/A

• There is a procedure to compile data.

  Yes

  No

  N/A

• There is a procedure to analyse data.

  Yes

  No

  N/A

• Student and staff satisfaction surveys are compiled and analysed.

  Yes

  No

  N/A

• Data compiled is accurate.

  Yes

  No

  N/A

• Data analysis reports are released timely (within a month) to management team.

  Yes

  No

  N/A

• PEI reviews (at least once a year) the data collection and analysis process.

  Yes

  No

  N/A

Monitoring of results

• Management team monitors regularly (at least twice a year) the achievements of its targets in the strategic plan.

  Yes

  No

  N/A

• Management team monitors regularly (at least twice a year) the achievements of its targets in the unit/department plan.

  Yes

  No

  N/A

• Management team monitors regularly (at least twice a year) the achievements of its targets in the individual plan.

  Yes

  No

  N/A

• Management team analyses trend data.

  Yes

  No

  N/A

• PEI takes appropriate actions to address the gaps when targets are not met.

  Yes

  No

  N/A

• KPIs and targets are revised where appropriate for continual improvements.

  Yes

  No

  N/A

Policy and operation manuals

• Relevant staff has easy access to the manuals.

  Yes

  No

  N/A

• PEI reviews (at least once a year) the manuals to ensure relevance.

  Yes

  No

  N/A

Internal review and assessment

• Internal assessment is carried out by staff that are independent of the areas being assessed.

  Yes

  No

  N/A

• Strengths and AFIs from review are compiled into a report.

  Yes

  No

  N/A

• PEIs take actions to address the AFIs (e.g. via Corrective Action Plans - CAP).

  Yes

  No

  N/A

• CAPs have clear ownerships and execution timeline.

  Yes

  No

  N/A

• Management team endorses all CAPs before implementation.

  Yes

  No

  N/A

• PEI monitors the implementation of the CAPs.

  Yes

  No

  N/A

• PEI evaluates the effectiveness of the CAP implementation.

  Yes

  No

  N/A

• Staff doing internal assessment is appropriately trained.

  Yes

  No

  N/A

• Reviews involve the effective use of analysed data (from Criterion 6.1.1).

  Yes

  No

  N/A

• Review report is used for management review.

  Yes

  No

  N/A

• PEI reviews (at least once a year) the review and assessment processes.

  Yes

  No

  N/A

Review process

• Management review is chaired by the top management.

  Yes

  No

  N/A

• Management team reviews (at least once a year) the strategies deployed within the strategic plan.

  Yes

  No

  N/A

• Action(s) needed from the management review report have clear ownerships and execution timeline.

  Yes

  No

  N/A

• PEI monitors the implementation of the action plans to address the findings.

  Yes

  No

  N/A

• The management review is comprehensive.

  Yes

  No

  N/A

• PEI evaluates the effectiveness of the implementation of the action plans.

  Yes

  No

  N/A

• PEI reviews (at least once a year) the management review process.

  Yes

  No

  N/A

Continual improvement process

• PEI’s improvement plans are aimed at contributing to the well being and holistic development of the students.

  Yes

  No

  N/A

• PEI encourages and facilitates students to make suggestions for continual improvements.

  Yes

  No

  N/A

• PEI encourages and facilitates staff to make suggestions for continual improvements.

  Yes

  No

  N/A

• PEI takes proactive measures to plan improvements for its policies, systems, processes and procedures OR PEI has documented plans for improvements.

  Yes

  No

  N/A

• PEI optimises its resources in the implementation of its improvement plans.

  Yes

  No

  N/A

• PEI reviews and evaluates the effectiveness of the improvements implemented.

  Yes

  No

  N/A

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