Title Page

  • Site conducted

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Empire Casino, Leicester Square – Quality Inspection

Back of House

Common Areas

  • Vacuum all hard floor areas

  • Mop all hard floors/Stairs/goods lift entrance areas

  • Dust and wipe noticeboards

  • Wash the skirting boards

  • Empty bins

  • Dust fire extinguishers

Fire Exit

  • Vacuum all standard fire exits that have carpets

  • Mop the 2 sets of hard surface fire exit stairs with deodoriser to neutralize and urine smell that comes from outside into our stairwells

  • Vacuum the VIP Dragon Lounge FOH fire exit stairs

  • Deep clean hard floors with scrubbing machine From fire exit door at Carlsberg Bar, up metal stairs to Lisle street level, down again past walk in fridges, down stairs to level -1 and finishing at fire exit doors onto gaming floor

  • Sweep spiral staircase and wooden staircase

Maintenance Store areas in lowest basement/ paint store/ Surveillance corridor/Training Room (when put back into use)

  • Vacuum all hard floor areas (if accessible)

  • Mop all hard floors (if accessible)

  • Vacuum all carpeted areas (Training room when back in use)

  • Rubbish Clearance from side of wooden staircase

  • Wipe doors

Maintenance Workship

  • Clean desks, if free from paper encumbrance

  • Dust all telephones, keyboards, monitors and computer equipment daily

Staff Canteen

  • Canteen tables and chairs wiped down

  • Canteen walls spot cleaned

  • Floor deep cleaned with scrubbing machine

  • Canteen drinks and food counters, both top and bottom to be wiped down, to include moving the machines and cleaning behind

  • Dust air vents in ceilings

Offices

Common Areas

  • Vacuum all flooring

  • Clean all desks daily, if free from paper encumbrance

  • Empty bins daily

  • Dust all telephones, keyboards, monitors and and computer equipment daily

  • Empty shredder

  • Washrooms Public and Staff

Washrooms Public and Staff

Common Areas

  • Vacuum all hard floor areas

  • Mop all floors

  • Scrub floors

  • Vacuum all carpeted floor areas daily

  • Empty and polish all bins

  • Clean toilet fitting, both internal and external

  • Clean urinals

  • Clean sinks

  • Clean and shine taps

  • Clean and polish mirrors

  • Clean and polish hand dryers

  • Clean toilet cubicle walls and doors in their entirety

  • Clean washroom walls

  • Replenish toilet rolls (only when empty, not before) - Add 1 roll to each holder if required. None to be left outside the holders

  • Replenish hand soap and hand cream units

  • Deal with blocked toilets

  • Clean any vending machines

  • Clean Skirting

  • High level dusting - to include all spotlight recesses and air vents in ceilings and walls

Staff Changing Rooms

  • Clean shower units

  • Clean down hairdryer units

  • Clean top of lockers, which means removing any shoes. Move the lockers our slightly with the help of maintenance to clean down the side and behind. This can be done a few at a time in rotation every month

Sign off

  • Client Contact Name and Signature

  • Overall how would you rate the service provided by Property Support Services

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