Information

  • Audit Title

  • Document No.

  • Client (Employer) / Site

  • Conducted on

  • Prepared by R.S. Purcell

  • Melbourne, Australia.
  • Staff Data: alias, age, tenure

Staff Workplace Training

  • Did you receive induction training on commencement?

  • Did the Supervisor work through a training programme on a one to one basis?

  • Do you have/use the one to one booklet to refer to during your work?

  • On a scale of 1-5, where '1' means extremely unhelpful and '5' means extremely helpful, what score reflects how helpful you felt the training was at the commencement of your role?

  • Did a Manager/Supervisor discuss your training needs with you on commencement?

  • Do you feel that you are 'coached' on the job?

" Me" as an Employee-feeling valued

  • Do you feel like you are recognised when you have done a good job?

  • On a scale of 1-5, where '1' means extremely undervalued and '5' means extremely valued, what score reflects how valued you feel within the Company?

  • My Supervisor/Manager consults me on matters of importance to me?

  • My Supervisor/Manager makes me feel that my work counts?

  • My Supervisor/Manager treats me fairly?

Communication @ Work

  • Does your Supervisor/Manager give you feedback on how you perform? (Please give an example)

  • How does this feedback make you feel?

  • Does your Supervisor/Manager make it clear what is expected of you?

  • Do you feel like your line manager/supervisor is open and honest when communicating with you?

  • My Supervisor/Manager is supportive if I have a problem?

  • My Supervisor/Manager keeps me in touch with what's going on?

  • My Supervisor/Manager listens to me if I have any suggestions to make?

  • On a scale of 1-5, where '1' means extremely likely and '5' means extremely unlikely, how likely are you leave the company?

  • Would you recommend the company to a friend or a relative as a good place to work? (please give reasons)

Customer / Client Experience

  • On a scale of 1-5, where '1' means extremely unimportant and '5' means extremely important, how important do you view your role in relation to the Customer and/or Client?

  • Please give reasons for your previous score?

  • Do you feel valued by the Customer /Client ?

  • Please use this space to add any further comments, (positive or negative), that you wish to add in relation to working with the Company.

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