Event Services Satisfaction Survey

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

1. Are you happy with the timekeeping of your McKenzie Arnold team ?

• Result:

  Very Satisfied (+10)

  Satisfied (+5)

  Dissatisfied (0)

• Action if applicable

2. Are you happy with the presentation/Grooming of your Event Team?

• Result:

  Very Satisfied (+10)

  Satisfied (+5)

  Dissatisfied (0)

• Action if applicable

3. Do the Event team act in a manner, which promotes your venue/Event in a positive light?

• Result:

  Very Satisfied (+10)

  Satisfied (+5)

  Dissatisfied (0)

4. Are you satisfied with the manner your Event Team fulfils the duties to the venue/Event ?

• Result:

  Very Satisfied (+10)

  Satisfied (+5)

  Dissatisfied (0)

5. Are you happy with the way McKenzie Arnold Head Office deal with your enquiries, requests and problems

• Result:

  Very satisfied (+10)

  Satisfied (+5)

  Dissatisfied (0)

6. Are you satisfied with the frequency and effectiveness of the management team ?

• Result:

  Very Satisfied (+10)

  Satisfied (+5)

  Dissatisfied (0)

7. Are you happy with the overall service, which McKenzie Arnold are currently supplying?

• Result:

  Very Satisfied (+10)

  Satisfied (+5)

  Dissatisfied (0)

Completed By

• Name

• Add signature

  Sign

Sign Off

• Clients Signature

  Sign

CORRECTIVE ACTION REQUEST

• Observations Raised

• Details of non-conformity

• Proposed corrective action

• Verification of corrective action