Information
Performance Review
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Audit Title
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Document No.
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Name:
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Area Number:
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Conducted on
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Prepared by
Internal Service: Values Our People and Our Culture
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Performance Standards:
2 or more outliers = Needs Improvement
Only 1 outlier = Meet standard
0 outliers = Exceeds standard -
Instructions: Enter appropriate response. Then provide the actual scores the locations received for the quarter.
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Fryer & On-boarding (new hire) Goal is 100% with in 2 weeks
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Cross-trained 3+ workstations (TM)- Goal is 80%.
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Management Staffing- 1 Restaurant Manager per store, 5 Team Leaders per store, 1 Assistant Manager per store over $30,000.
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Team Member Staffing- 1 person per $1000 per week.
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Certified Training Store in Area
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Highlights-
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Opportunities
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Action Plan
External Service- Values our guest-centric culture, provides friendly and hassle free service in a timely manner.
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Mystery Shop- 80% average for the quarter.
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Voice of Guest- 75%
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Speed of Service- 4:00 mins
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Food Safety- All Store Pass
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Highlights
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Opportunities
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Action Plans
Higher Profits- Financial Performance
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Sales- 3% average for the quarter.
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Food Cost- Under 29.3%
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Packaging- Under 2.5%
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Supplies- Under .85% Yakima/Boise. Under 1% Spokane.
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Labor- Makes goal according to sliding scale.
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Over Time- Zero Overtime
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Highlights
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Opportunities
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Action Plans
