Information
Performance Review 2016
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Audit Title
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Document No.
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Name:
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Store Number:
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Conducted on
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Prepared by
Internal Service: Values Our People and Our Culture
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Instructions: Enter appropriate response. Then provide the actual scores the location received.
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Fryer & On-boarding (new hire) Goal is 100% with in 2 weeks
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Cross-trained 3+ workstations (TM)- Goal is 75%
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Management Staffing- 4 Team Leaders per store and/or 1 Assistant/Hipo Assistant Manager Candidate.
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Employee Staffing- Manager demonstrates staffing competencies. Staffing, training, and on-boarding all meet standards?
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Highlights-
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Opportunities
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Action Plan
External Service- Values our guest-centric culture, provides friendly and hassle free service in a timely manner.
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Voice of Guest- 74% or higher Top Box
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Voice of Guest- Bottom box under 6%.
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Voice of Guest- Accuracy above 95%.
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Speed of Service- 60% of cars under 4:00 threshold.<br>
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Food Safety- Pass
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Highlights
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Opportunities
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Action Plans
Higher Profits- Financial Performance
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Sales- 3% average for the quarter.
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Food Cost- Under 28.5%
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Packaging- Under 2.6%
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Supplies- Under .85% Yakima/Boise. Under 1% Spokane.
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Labor- Makes goal according to sliding scale.
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Over Time- Zero Overtime
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Highlights
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Opportunities
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Action Plans
