Title Page
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Policyholder name- Post code - Claim reference
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Office Handler
- Louise Carson
- Jean Sherry
- Kerinda Edwards
- Jas Leitch
- Emma Key
- Fran Lausi
- Elaine Conyers
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Prepared by
- Aneudys Sanchez
- Cameron Hewitt
- Craig Edge
- Carl Gibson
- Chris Dudgeon
- Daniel Limon
- Dean Barker
- Jack Waterman
- Lee Wilkinson
- Mark Bond
- Mark Gascoine
- Mark Lees
- Mark Pearce
- Matt Percival
- Mia Argyle
- Neil Barlow
- Paul Harris
- Richard Harris
- Sarah Bowen
- Sue Brown
- Tayla Dench
- Tony Froggatt
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If other advise name
Property Type
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Provide a brief Property Description
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Provide photos of the front side and rear of the property
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Age of property
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TYPE OF PROPERTY
- BUNGALOW
- COTTAGE
- DETACHED
- END TERRACE
- FLAT / APARTMENT
- MID TERRACE
- SEMI DETACHED
- COMMERCIAL
- SCHOOL
- OTHER
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Explain 'Other'
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No of Bedrooms
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Is property listed
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Provide info on listing
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Has Property been extended
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Provide information on extension (age, what area etc)
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Is there an ACM risk at the property?
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What is required next?
- Test has been taken today (provide photo of kit paperwork)
- Testing needed at a later date
- No testing currently needed ACM stable
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Where and what material has / is to be sampled
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Is heating on?
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Provide further info
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Are electrics on?
- Yes- unaffected by peril
- Yes - but electrical check recommended
- Yes -electrician has attended and made safe already
- No - electrics off remedial works required
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Condition of airbricks
- No airbricks
- Airbricks clean and clear
- Airbricks present but blocked
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Type of roof
- Pitched
- Thatched
- Flat
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External wall construction
- Cavity brick
- Cavity stone
- Cavity Rendered
- Solid Stone
- Solid Rendered
- Solid Brick
- Timber frame
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Does the property have CWI
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Has it been affected by the peril?
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Works needed to CWI
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Internal wall construction
- Stud
- Solid Plaster
- Solid Plasterboard
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What is the DPC
- Slate
- Bitumen
- Polythene
- No DPC
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What is the DPM
- Polythene
- Thermoplastic tiles /bitumen
- Parquet / bitumen
- Unknown
- No DPM
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Floor construction
- Block and Beam
- Solid
- Insulated
- Suspended timber
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Does the property have pre existing defects?
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Provide more information on what and where
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Photograph pre existing defects
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Record internal temp
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Record external temp
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Record internal RH
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Record external RH
Peril
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Are further works required following this visit
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Select peril type
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Has the leak been repaired?
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Would you recommend a T & A is undertaken is cover is in place?
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Provide a brief description of the peril
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Provide a brief overview of the damage
Rooms
Add more rooms
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Room / Area
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bedroom 5
- Bathroom
- Conservatory
- Cupboard
- Ensuite
- Hall
- H/S/L
- Kitchen
- Kitchen/Diner
- Utility
- Loft
- Landing 1
- Landing 2
- Dining Room
- Lounge
- Lounge / Diner
- Nursery / Playroom
- Office/ Study
- Other
- Porch
- Sitting Room
- Stairs
- Snug
- WC
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Provide room sizes (L x W x H)
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Ceiling construction
- Paint Finish
- Wallpaper Finish
- Artex Finish
- Solid
- Lath and Plaster
- Plasterboard
- Cement Render
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Walll construction
- Paint Finish
- Wallpaper Finish
- Artex Finish
- Solid
- Lath and Plaster
- Plasterboard
- Cement Render
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Floor construction
- Floor Board
- Solid
- Insulated
- Laminate
- Solid Wood
- LVT
- Carpet
- Lino
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Are further investigations needed to floor insulated layers
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Please consider if you can undertake this today
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How many hrs required to investigate floor construction
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Will pressure drying be required in this room subject to investigations
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Mould remediation required?
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Provide addional info on scope for mould remediation?
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Underfloor heating present?
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Type of underfloor heating
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What areas of the room are we drying?
- Floor
- Ceiling
- Subfloor
- Wall 1
- Wall 2
- Wall 3
- Wall 4
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Add moisture readings
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Provide Photos of Room
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Does the buildings require decontamination
Fire Rooms
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Add room requiring buildings decontamination
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bedroom 5
- Bathroom
- Conservatory
- Cupboard
- Ensuite
- Hall
- H/S/L
- Kitchen
- Kitchen/Diner
- Utility
- Loft
- Landing 1
- Landing 2
- Dining Room
- Lounge
- Lounge / Diner
- Nursery / Playroom
- Office/ Study
- Other
- Porch
- Sitting Room
- Stairs
- Snug
- WC
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Size of room L x W x H
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Area of room to be worked on
- Sponge ceiling
- Sponge wall
- Strip ceiling paper
- Strip wallpaper
- Decontaminate sanitary ware
- Deconaminate Kitchen units
- Decontaminate hard flooring
- Remove BER hard flooring
- Remove BER carpet
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Provide total man hours for buildings decontamination
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How many chemical sponges required?
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Air scrubber required?
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Is soot sealing required?
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Select rooms which require soot sealing
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bedroom 5
- Bathroom
- Conservatory
- Cupboard
- Ensuite
- Hall
- H/S/L
- Kitchen
- Kitchen/Diner
- Utility
- Loft
- Landing 1
- Landing 2
- Dining Room
- Lounge
- Lounge / Diner
- Nursery / Playroom
- Office/ Study
- Other
- Porch
- Sitting Room
- Stairs
- Snug
- WC
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Provide man hours for soot sealing
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Is fogging required following fire clean?
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Select all rooms which require fogging
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bedroom 5
- Bathroom
- Conservatory
- Cupboard
- Ensuite
- Hall
- H/S/L
- Kitchen
- Kitchen/Diner
- Utility
- Loft
- Landing 1
- Landing 2
- Dining Room
- Lounge
- Lounge / Diner
- Nursery / Playroom
- Office/ Study
- Other
- Porch
- Sitting Room
- Stairs
- Snug
- WC
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Is drying required as a result of the fire?
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Provide a summary of the drying requirements include equipment hire, location and time required:
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Final restoration comments / clause / reinstatement recommendations
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e.g: All areas dry, NO DPC/DPM due to age of property. Chipboards flooring and kitchen units to be assessed at reinstatement.
Drying Equipment
Drying Equipment
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What drying equipment has been installed today
- No drying equipment required
- Other
- Refrigerant Dehumidifier - K3, K5,1200
- Desiccant Dehumidifier - A4, L4, CTR150, CTR300, CTR400, CTR500
- DBK
- Air mover
- Air Scrubber
- Boost Box
- DAD Mat
- LGR Revolution / LGR7000 /Drieaz 2400
- ADS
- Pressure Drying Equipment
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Other - Equipment type + how many installed?
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Provide machine no for equipment installed today
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Photograph metre reading
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How many desiccant dehumidifiers installed?
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How many days do we estimate Dessicant Dehumdifiers equipment onsite?
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DBK can be charged with other equipment ie dehums & heaters
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How many days do we estimate DBK's equipment onsite?
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How many air mover's installed?
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How many days do we estimate Air Mover's equipment onsite?
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How many days do we estimate Air Scrubber's equipment onsite?
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Air Scrubber to be installed on each Fire claim.
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How many DAD Mat's installed?
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How many days do we estimate DAD Mat's equipment onsite?
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How many boost boxes installed?
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How many days do we estimate Boost Boxes equipment onsite?
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What drying equipment will be needed at a later phase
- No drying equipment required
- Other
- Refrigerant Dehumidifier - K3, K5,1200
- Desiccant Dehumidifier - A4, L4, CTR150, CTR300, CTR400, CTR500
- DBK
- Air mover
- Air Scrubber
- Boost Box
- DAD Mat
- LGR Revolution / LGR7000 /Drieaz 2400
- ADS
- Pressure Drying Equipment
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Quantity of equipment to be installed at a later phase
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How many days drying is likely to be required
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Any other buildings restoration works required?
- Not Required
- Sanitise 429
- Wet Fogging
- Swab Testing
- Salts Testing
- Thermal Fog
- Soot Seal
- Jetwashing / Extternals
- Tenting
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Quantity of swab tests and to what location
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How many salts tests and to what location?
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Has sanitisiting been done today?
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How many m2
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If sanitising wasnt required explain why
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How many hours needed for jetwashing / what areas / total m2
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How many man hrs and m2 for tenting and to what rooms
Strip out
Strip out works
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Are strip out works required?
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Who is to deal with required strip out works?
Strip out Rooms
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Add room requiring strip out
- All affected rooms
- Other
- Bathroom
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bedroom 5
- Conservatory
- Cupboard
- Dining Room
- Games Room
- Hall
- H/S/L
- Kitchen
- Kitchen/Diner
- Landing 1
- Landing 2
- Lounge/Diner
- Lounge
- Sitting Room
- Office / Study
- Nursery / Playroom
- Porch
- Snug
- TV Room
- Utility
- WC
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Details of strip out
- Ceiling
- Walls
- Floor
- Other
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Provide ceiling area in m2 + material type to be stripped:
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Provide photo of required strip out in this room
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Provide wall area in m2 + material type to be stripped:
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Provide photo of required strip out in this room
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Provide floor area in m2 + material type to be stripped:
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E.g. 15m2 of engineered oak to be removed up to entrance of dining roo
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Provide photo of required strip out in this room
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Provide total m2 + material type to be stripped:
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Provide photo of required strip out in this room
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Name other room
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Do any items require third party disconnection (electric or gas appliances)
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Provide details
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Estimated man hrs for strip out
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Further instructions for strip out
Contents
Contents Restoration / Removal
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Is there contents works required?
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Is list & dispose required?
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Select rooms which have contents required to be listed & disposed of.
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bedroom 5
- Bathroom
- Conservatory
- Cupboard
- Ensuite
- Hall
- H/S/L
- Kitchen
- Kitchen/Diner
- Utility
- Loft
- Landing 1
- Landing 2
- Dining Room
- Lounge
- Lounge / Diner
- Nursery / Playroom
- Office/ Study
- Other
- Porch
- Sitting Room
- Stairs
- Snug
- WC
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If other provide name of room
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Total hours to list and dispose?
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Is carpet cleaning required?
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Select rooms for carpet cleaning
- Lounge
- Kitchen
- Dining Room
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bedroom 5
- Landing
- Landing 2
- Hall
- Hall/Stairs/Landing
- Stairs
- Top Hall
- Porch
- Loft
- TV Room
- Play Room
- Nursery
- Utility
- Bathroom
- Ensuite
- Office
- Front Room
- Games Room
- Other
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Name other rooms where carpet cleaning is required.
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Take photos of all carpets for cleaning
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Is off site storage required?
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How will contents removal be facilitated?
- Removal Company
- inhouse (small moves / boxes only)
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Removal Co do not remove fitted tems from walls, hanging curtains or disconnect gas or electric appliances
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How many crates to be packed and moved to store? Note - upholstery counts as 1 x crate
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Contents to be removed from which rooms?
- Bedroom 1
- Bedroom 2
- Bedroom 3
- Bedroom 4
- Bedroom 5
- Bathroom
- Conservatory
- Cupboard
- Ensuite
- Hall
- H/S/L
- Kitchen
- Kitchen/Diner
- Utility
- Loft
- Landing 1
- Landing 2
- Dining Room
- Lounge
- Lounge / Diner
- Nursery / Playroom
- Office/ Study
- Other
- Porch
- Sitting Room
- Stairs
- Snug
- WC
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Are kitchen unit/cupboard contents to be packed also?
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Are utility unit/cupboard contents to be packed also?
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Are kitchen unit/cupboard contents to be packed also?
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Are there any parking or vehicle restrictions for the Removal Co at this property?
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Are there any property access restrictions?
- Lift access
- No lift access
- 1 flight of stairs
- 2 flights of stairs
- 3+ flights of stairs
- Basement flat
- Penthouse
- Back entrance
- Narrow walk way
- None
- Other
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Detail 'other' property access restrictions
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Add pictures of entry/parking for Removal Co
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Are there any items which require dismantling?
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List items which require dismantling
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How many Suite covers? e.g 2x covers for 3+2seater
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Mattress Covers + Sizes
- Single
- Double
- King
- Queen
- Super King
- Other
- None
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How many single mattress covers are required?
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How many double mattress covers are required?
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How many king mattress covers are required?
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How many queen mattress covers are required?
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How many super king mattress covers are required?
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Description of 'Other' + How many 'Other' covers required?
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Approximately how many Wardrobe Cartons?
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How many containers to be packed and moved to store?
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Is pack out to the contents required to the removal of contents to store?
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Total hours required for pack out?
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Boxes
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Bubblewrap
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Tape
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Any other packing materials required (please list)
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Are there appliances which require to be disconnected?
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List items + location of item in property
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Are there items to be removed from walls?
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List items + location of item in property
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If off site storage is not required, are items to be packed and stored on site?
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If so in which room
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How many man hours for packing
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No of boxes
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M2 of Bubblewrap
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Other packing materials required (please list)
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Are contents to be cleaned in store or on site?
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Take photos of all items
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Hours for cleaning contents ? Recommend on average 20 hours per containers
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Soft furnishings requiring cleaning
- Not Required
- Other
- Fabric Suite
- Leather Suite
- Foot Stool Fabric
- Foot Stool Leather
- Fabric Cushions
- Scatter Cushions
- Rug/Rugs
- Curtains
- Dining Chair/Chairs
- Mattress - Single
- Mattress - Double
- Mattress - King
- Bedframe - Single
- Bedframe - Double
- Bedframe - King
- Bed base - Single
- Bed base - Double
- Bed base - King
- Headboard - Single
- Headboard - Double
- Headboard - King
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Please name other items & how many?
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Take photos of general contents for cleaning
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Fabric - How many seats? E.g 3+1+1 seater
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Leather - How many seats? E.g 3+2 seater
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Hom many fabric foot stools?
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How many leather foot stools?
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How many scatter cushions?
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How many fabric cushions?
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Rug size? Note: if more than one rug this section will allow you to list rug & sizes. E.g Rug 1 = 2.5x1m
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How many pairs of curtains + sizes?
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How many dining chairs?
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Part for cleaning of dining chairs
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How many single matresses?
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How many double matresses?
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How many king matresses?
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How many single bedframes?
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How many double bedframes?
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How many king bedframes?
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How many single bed bases?
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Part for cleaning of dining chairs
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How many double bed bases?
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How many king bed bases?
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How many single headboards?
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How many double headboards?
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How many king headboards?
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Specialist contents restoration
- Not Required
- PAT Testing
- Laundry
- French Polishing
- Other
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List approx no PAT Testing + location of item in property
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Approximatley how any bags of laundry?
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Take photos of items for laundry
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List items for French Polishing
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Provide pictures of damaged French Polishing item including close up of the damage
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List items for 'other' sub contractor + location of each item in property
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Take photos of all items for other restoration
Skips / Disposal
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Is there a requirement for a skip or skip contribution
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At what stage of the works is the skip/ part skip required
- Drying
- Strip out
- Contents L &D
- Mitigation (used on first visit)
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Skip Onsite or Offsite?
- Onsite
- Offsite
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Size
- 4 yard
- 8 yard
- 12 yard
- Other (provide info)
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Provide info on no of skip exchanges and timings
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Placement of skip
- Driveway
- Other private land owned by insured
- Roadside (permit will be required)
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Are there POP's item's to be disposed?
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List POP's items being disposed:
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Is there WEEE disposal?
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How many WEEE items for disposal? Approximate
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Size of skip contribution at unit
- 1 yard - minimum
- 2 yard
- 4 yard
- 8 yard
- Other
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Please advise
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Are there POPs items being disposed of in unit skip
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List POP's items being disposed and how many
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Is there WEEE disposal? e.g Fridge Freezer
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Name WEEE item and how many?
Summary
Summary / Notes
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Provide a brief summary of your works completed on this visit
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Provide a brief summary of the works required during the claim
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Is next visit booked?
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Date and time
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Any additional comments
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Do you consider the PH or anyone to be living at the property to be vunerable
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Provide information on vunerabilities and how we can accomodate them in planning our works
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Is there adequate welfare at the property for the PH and for our technicians?
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Will this be affected by the works being completed on the clim
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Provide details of how and what is needed to rectify
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If no what welfare do we need to arrange and when?
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Is a key safe required at the property (please confirm PH is happy to have one fitted if Yes)
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Prior to leaving site complete a RAMS document leave on site and and upload a photograph