Title Page
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Audit Title
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Conducted on
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Prepared by
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Location
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Personnel
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Which Snug Bar are you visiting?
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What time of day?
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Are the Staff neat and well presented?
- Yes, they are neat and wearing correct uniform
- Needs to be addressed
- Incorrect uniform, untidy
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Are tables being cleared efficiently enough?
- Yes
- No
- Partially
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Do the staff greet guests upon entering the building?
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Are the staff keeping themselves busy on quieter shifts?
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Are both bartenders and servers preparing for what they are serving? (Bev naps/cutlery/sauces etc)
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Do staff engage with guests and promote the product/business in an enthusiastic way?
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Is the light correct and appropriate for the time of day?
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Is the music and a good level and appropriate for time of day?
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Are the bartenders confident in their specs/service?
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Is the there a consistent effort to keep surfaces clean and tables/bar top clear?
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Are Staff able to promote current specials/events/feed it back etc?
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Is the overall experience positive? If you were a guest would you return?
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Any additional comments?
