Franchisee Business Review

• Conducted on

  Date

• Prepared by

• Franchisee

• Income Guarantee

• Current Weekly Income

• Difference between Guarantee & Income (if any)? Add notes about upcoming potential new business, babysitting, cancellations

• Do you want to increase guarantee?

  Yes

  No

  N/A

• How much do you want to increase your guarantee by?

• Do you have available funds or would you need finance?

  Yes

  No

  N/A

Availability

• When within the week are you available to accept and clean new customers?

Franchisee - How do you rate your knowledge/understanding with regards to...

• Scope of works of each customer?

• How satisfied is each customer?

• Communication with each customer/Clean Boss?

• Equipment use/cleaning/replacement?

• Chemical knowledge/dilution?

• Where do you find the dilution information for each chemical?

  Good

  Fair

  Poor

  N/A

• What is the dilution rate of Spray & Wipe?

  Good

  Fair

  Poor

  N/A

• Where would you find information about what chemical to use on different surface types?

  Good

  Fair

  Poor

  N/A

• What chemical would you use to clean stainless steel sink/bench?

  Good

  Fair

  Poor

  N/A

Clean Boss - How do you rate the performance with regards to...

• Scope of works of each customer?

• How satisfied is each customer?

• Communication with each customer/Clean Boss?

• Equipment use/cleaning/replacement?

• Chemical knowledge/dilution?

Site Checks

• Last 3 scores of Site Check performed (Record customer name and rating)

• What is the average of these Site Checks?

• An average below 80% in your Site Checks may impact your franchise if it continues in further reviews.

• What were the areas that needed improvement?

• How many "Action Items" were there?

• Have all "Action Items" been marked as "Complete"?

  Compliant

  Non-Compliant

  N/A

• Any Notable Feedback from Customers or Through Site Checks

  Yes

  No

  N/A

• Review and update Connecteam schedule

• Who was recorded as an "Attendee" of your Toolbox meeting 2 months ago?

  Good

  Fair

  Poor

  N/A

• Toolbox Meeting Completed for current or previous month:

  Compliant

  Non-Compliant

  N/A

• Show me where to find your customer SWMS (Safe Work Method Statements)

  Good

  Fair

  Poor

  N/A

• Does franchisee have all Safe Work Method Statements for their customers?

  Compliant

  Non-Compliant

  N/A

• Find & tell me what the controls are for the Hazard - "Trailing hoses & cords" are?

  Good

  Fair

  Poor

  N/A

• Where do you record information on a "Near Miss" or "Incident"?

  Good

  Fair

  Poor

  N/A

• Has there been any incidents, injuries or near misses recorded since last meeting?

  Yes

  No

  N/A

• Has an Incident report and Investigation been completed?

  Yes

  No

  N/A

• Current test and tag is completed for any electrical equipment?

  Compliant

  Non-Compliant

  N/A

• Do you currently employee any staff?

  Yes

  No

  N/A

• Do they have a current Employment Agreement?

  Compliant

  Non-Compliant

  N/A

Franchisee Info

• Check franchisee info is correct and up to date

Equipment

• Do all spray bottles have correct chemical labels attached to them?

  Compliant

  Non-Compliant

  N/A

• Are you using only Clean Boss approved chemicals?

  Compliant

  Non-Compliant

  N/A

• Do you have all equipment for your franchise to complete cleaning following SWMS/SOP's?

  Compliant

  Non-Compliant

  N/A

• Have you got access to the NXP portal?

  Yes

  No

  N/A

• Are you in uniform at all times when cleaning?

  Compliant

  Non-Compliant

  N/A

Vehicle

• Signwritten vehicle clean, maintained and free of damage?

  Compliant

  Non-Compliant

  N/A

Insurance

• Current business insurance?

  Compliant

  Non-Compliant

  N/A

• Current full car insurance?

  Compliant

  Non-Compliant

  N/A

• Current equipment insurance?

  Compliant

  Non-Compliant

  N/A

• Cover any internal updates with Clean Boss, changes etc.

• Any questions or topics you'd like to discuss?

• Next scheduled meeting date (3 monthly)

  Date

• Franchisee -

• I agree to bring all "Non-compliant" areas into compliance within 60 days.

• Non compliant areas will be completed by?

  Date