Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Support Visit Report

Visit Details

  • Franchisee present during visit?

  • Visit completed by?

  • Select date

Unit and Storage

  • First impression of the unit and storage area

  • Comments

  • Action

  • Photo

SEPM Report Review

  • SEPM report review completed?

  • Comment

  • Action

  • Photo

Yellow Report Review

  • Yellow Report review completed?

  • Comment

  • Action

  • Photo

  • Area penetration - how are you performing against the rest of the network?

Staff Training Record Review

  • Staff Training Record review completed?

  • Comment

  • Action

  • Photo

Staff CRB, ID Card and Deed of Covenant Record Review

  • Staff CRB, ID Card and Deed of Covenant review completed?

  • Comment

  • Action

  • Photo

  • Copy of last months payroll

Health & Safety

  • Who is your Employment and Health & Safety provider?

  • Comment

  • Action

  • Photo

  • What evidence of Health & Safety culture is visible?

  • Photo

  • Which Company do you currently purchase Chemicals from?

  • Are you Safe Contractor Accredited?

Marketing Activities

  • Business growth?

  • Comment

  • Action

  • Marketing budget/plan?

  • Comment

  • Action

Customer Service

  • Do you have 5 or more justified complaints showing on SEPM Report?

  • Comment

  • Action

  • Photo

Network Survey

  • Did you complete the recent Network Survey?

  • Comment

  • Action

Visit Completion

  • Do you feel there is any additional help or support Head Office could provide?

  • Visit complete?

  • Franchise Signature

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