Windows clean and free from clutter?
Staff name badges?
Are there sufficient cashiers at the tills?
Are the checkouts clean and tidy?
Are there any sweets or other products merchandised directly on the checkouts?
Tissues available at the checkouts?
Clean cloths available at checkouts?
Cloths positioned underpants the checkouts - not on top?
Are till roll at each checkout?
Pen at each checkout?
Impulse stands well merchandised and free from clutter?
All products have labels?
Ice cream freezers clean and dust free?
Magazine stand well merchandised and free from clutter?
Kiosk - Rate the standard of merchandising.
Is the kiosk neat and clean?
In store information board neat and well maintained?
Cashier eating area clean, neat and tidy?
Staff orderly (not loud)?
Supervisor at front end?