Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Were you acknowledged within 60 seconds of your arrival.
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The ambassador is on brand and meets or exceeds the grooming standard.
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The ambassador offers beverage suggestion.
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The ambassador is knowledgeable about the beverage and food menu.
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All drinks are served on tray
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A coaster or napkin is place in front of each guest at the time the order is taken.
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The ambassador offers the indigenous chip and dip.
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Ladies are served first
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If bottled water is served it is served with 2 lime wedges and without ice
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Bottled beers are served chilled and always offered with a glass
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Ambassadors offer to pour beer or mineral water.
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The ambassador checks back to ensure complete satisfaction with beverage and food orders.
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Accurate checks are presented before being requested.
