Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • Select date

  • Location

First Impression

  • Is the parking lot clean?

  • Are the windows and doors clean ?

  • Is the parking lot clear of buggies?

  • Is return policy posted?

  • Is the sales floor set to current season?

Cashwrap

  • Are the cashwraps clean and free from dust and clutter?<br>

  • Are the cases set to a theme and do they looked planned?<br>

  • Do they have matching linen accents to offset the items on the case bottom and shelving?

  • Is store signage correct?

Salesfloor

  • Are the clothing racks full and colorized?

  • How many light racks does the store have?

  • Are the toppers colorized, neat and full?

  • How many light toppers does the store have ?

  • How many rejected salvage quality pieces in a 5 ft Women's clothing section?

  • How many rejected salvage quality pieces in a 5ft Men's section?

  • How many rejected quality pieces in a 5ft kid's section?

  • Are the shoes colorized, good quality and full?

  • Are the high quality shoes marked up?

  • Are the electrical cords rubberbanded?

  • Is the furniture area organized and safe?

  • Are the linens colorized and hung in an orderly fashion?

  • Is all furniture priced with an our price tag or sold tag?

  • Are the wares racks colorized, organized and full?

  • Is the pricing on point?

Customer Service

  • Are associates smiling and announcing the tag sale as customers enter?

  • Are customers being greeted as they enter the store?

  • Is good customer service being given to customers they encounter within 10 feet?

  • Are all customers thanked, given a receipt and asked to shop again?

  • Are associates dressed properly in their goodwill uniform?

Housekeeping and Facilities

  • Is the sales floor swept and mopped?

  • Is the sale floor free of pricing stickers on the floor?

  • Are the restrooms clean and well stocked?

  • Are the fixtures free of dust?

  • Have all facilities issues that have been reported?

Safety

  • Are all fire exits clear of items?

  • Are all aisles free of clutter and safe?

  • Are all fire extinguishers clear and free of items within a 3ft section?

  • Are the items in the toppers safe?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.