Information
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Hotel name
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Conducted on
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Prepared by
Externals and Grounds
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Signage is clean
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Signage is kept in good repair, illuminated and not obscured by overthrowing foliage
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Car park and grounds lighting are working and are n from dusk until dawn
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Grounds, gardens, fences, garden furniture and related equipment are clean
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Grounds, gardens, fences, garden furniture and related equipment are in good repair
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The car park and route to the entrance is clean
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The car park and route to the entrance is well maintained
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The bin and ashbin are provided and are clean and in good repair
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The exterior of the building is kept in good repair, cleaned and maintained
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All building lights are working and are on from dusk until dawn
Public Areas and reception
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Reception smells neutral
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All fixtures, fittings, fabrics and furnishings are clean and in good repair
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Ceilings clean
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Ceilings repair
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Windows clean
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Windows Repair
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Walls clean
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Walls repair
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Carpet clean
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Carpet Repair
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Floor tiles clean
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Floor tiles repair
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Lights clean
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Lights repair
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Curtains/Curtain rails/blinds/nets clean
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Curtains/Curtain rails/blinds/nets repair
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Doors/handles/poster frames clean
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Doors/handles/poster frames repair
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Woodwork and skirting clean and free of dust
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Woodwork and skirting repair
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Table and chairs clean
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Table and chairs repair
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Phone/PC clean
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Phone/PC repair
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Public Toilets are clean
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Public Toilets are well stocked
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Public toilets repair
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Door entry system buzzer and desk buzzer are present, in working order and linked to pager
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Music is set to an appropriate level (no radio playing)
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Any TV's must be to standard
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All vending machines are clean and in working order. Min food vending machine to be stocked with water
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The entrance and foyer follow the most recent merchandising guide. Clean and in good repair
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Reception desk follows the most recent merchandising guide. Clean and in good repair
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Welcome board to follow the most recent merchandising guide. Clean and in good repair
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Lift lobbies and corridors to follow the most recent merchandising guide. Clean and in good repair
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Internally produced notices and POS to standard
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Company documents (memos etc) must not be in guest view (research)
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Doors/Flaps from public area to offices to be kept locked. Where there is a back office the door should be lockable from inside and a telephone in the office
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Only products/facilities agreed by Premier Inn may be provided in reception/breakfast/bedrooms and customer service rooms unless granted and exception or as part of a trial