Home

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Date and Time Audit Began

  Date

REVIEW ACTIONS AND FOLLOW UPS FROM LAST MONTHS VMR!

• Were All Action's Done

  Yes

  No

  N/A

• Are weekly updates being read by key staff?

  Yes

  No

  N/A

PEOPLE

• Staff levels, new staff, staff induction, talent identification and development.

• Are there areas of opportunity?

  Yes

  No

  N/A

• Details of Action and person Responsible!

• To Be Completed By?

  Date

REVIEW PERFORMANCE

• Have Bars acheived Sales Targets for the Period reviewed?

  Yes

  No

  N/A

• Have Food acheived Sales Targets for the Period reviewed?

  Yes

  No

  N/A

• Have Gaming acheived Sales Targets for the Period reviewed?

  Yes

  No

  N/A

• Have TAB acheived Sales Targets for the Period reviewed?

  Yes

  No

  N/A

• Have Accommodation acheived Sales Targets for the Period reviewed?

  Yes

  No

  N/A

GAMING

• Actions to Increase Gaming!

• Details of Action and person Responsible!

• To Be Completed By?

  Date

BARS

• Actions to Increase Bars!

• Details of Action and person Responsible!

• To Be Completed By?

  Date

FOOD

• Actions to Increase Food!

• Details of Action and person Responsible!

• To Be Completed By?

  Date

OTHER TAB/KENO

• Actions to Increase Other!

• Details of Action and person Responsible!

• To Be Completed By?

  Date

REVIEW FOOD PROMOTIONS IN PLACE

• Is Visual Merchandising in Place?

  Yes

  No

  N/A

• Is POS Execution at ALH Expectation?

  Yes

  No

  N/A

• To Be Completed By?

  Date

REVIEW BAR PROMOTIONS IN PLACE

• Is Visual Merchandising in Place?

  Yes

  No

  N/A

• Is POS Execution at ALH Expectation?

  Yes

  No

  N/A

• Is Bar Ranging as per ALH Expectation?

  Yes

  No

  N/A

• To Be Completed By?

  Date

REVIEW GAMING PROMOTIONS IN PLACE

• Is Visual Merchandising in Place?

  Yes

  No

  N/A

• Is POS Execution at ALH Expectation?

  Yes

  No

  N/A

• To Be Completed By?

  Date

REVIEW PULSE and WOW AUDITS

• Have all items not achieved on last Audit been Fixed?

  Yes

  No

  N/A

• Is Key Register up to date?

  Yes

  No

  N/A

• To Be Completed By?

  Date

INDENTIFY COST/EXPENSES THAT NEED TO BE REDUCED

• On Last P@L what Controlable expenses have been indentified to be reduced?

  Yes

  No

  N/A

• Details of Action and person Responsible!

• To Be Completed By?

  Date

WAGES & TIME TEQ PERFORMANCE

• Doe the Base hours need to be Reviewed?

  Yes

  No

  N/A

• Is the Venue meeting there Wage Target?

  Yes

  No

  N/A

• If NO what areas are blowing out?

  Yes

  No

  N/A

• Details of Action and person Responsible!

• To Be Completed By?

  Date

PRESENTATION

• PRESENTATION - INTERNAL (WALK THROUGH)

• Cleanliness, tidiness, floors, walls, signage, furniture, toilets, ambience, lighting level, music, TV screens on and content, Nightlife screens etc

• Details of Action and person Responsible!

• Take or Choose Photo

  Media

• To Be Completed By?

  Date

• PRESENTATION - BACK OF HOUSE (WALK THROUGH)

• Offices, staff areas, store rooms, cleanliness, tidiness, floors, walls, toilets, cellars, chemical areas, old furniture and equipment etc

• Details of Action and person Responsible!

• Take or Choose Photo

  Media

• To Be Completed By?

  Date

• PRESENTATION - EXTERNAL (WALK THROUGH)

• Lighting, car park, cleanliness, walls, graffiti, waste area, gardens, signage, security etc

• Details of Action and person Responsible!

• Take or Choose Photo

  Media

• To Be Completed By?

  Date

• PRESENTATION - PEOPLE (WALK THROUGH)

• General tidiness, uniforms clean and pressed, consistent look, tucked in or out, hair tied back, chewing / eating while at work, staff using mobiles?

• Details of Action and person Responsible!

• Take or Choose Photo

  Media

• To Be Completed By?

  Date

WEBSITE/SOCIAL MEDIA

• Is Venues Website Up to Date and Current?

  Yes

  No

  N/A

• Details of Action and person Responsible!

• To Be Completed By?

  Date

O H & S

• Is the noticeboard up to date?

  Yes

  No

  N/A

• Review Risk Assessments and identify hazards.

  Yes

  No

  N/A

• Review and monitor number of incidents (kitchen safety to be discussed)

  Yes

  No

  N/A

• Review minutes from staff meetings in relation to safety

  Yes

  No

  N/A

• ALL Petty Cash Questioned and Signed-off

  Yes

  No

  N/A

• Details of Action and person Responsible!

• To Be Completed By?

  Date

LIQUOR, GAMING AND POLICE COMPLIANCE

• Discuss Liquor Licensing and Police Focus and issues, including Liquor Accord Meetings

• Has the Venue received any breaches or letters?

  Yes

  No

  N/A

• BLACK, YELLOW & GREEN BOXES

• Are all documents up to date?

  Yes

  No

  N/A

• Details of Action and person Responsible!

• To Be Completed By?

  Date

• OTHER

• Details of Action and person Responsible!

• Take or Choose Photo

  Media

SIGN OFFS

• Hotel Manager

  Sign

• Select date

  Date

• Operations Manager

  Sign

• Select date

  Date