Title Page

  • Hotel Sofitel - Tour Blanche - H6811

  • Room #

  • Housekeeper/Inspected by

  • Conducted on

  • Location

Guest Room Inspection

Entrance door / Porte d'entrée

  • Doors handles and lock working properly with access card

  • Doors open and close easily and quietly

  • Are the room numbers intact

  • Hotel laws , explanation of fire exits , and room rate sheet posted on back of the door

  • Do not disturb sign is on back of the door

Rooms Lights

  • Light switches work correctly

  • Light operator work properly with access card

  • Furniture is free of dust and dirt

  • Lamp shades clean and straight

  • Lamps work

  • Wall lights work

  • Check for proper wattage of light bulbs

  • Windows open and close properly (except Tour)

Furnitures / Furnishings

  • Windows free of cracks

  • Windows glass clean

  • Drapes / curtains / shades / blinds straight and working properly

  • Controls for air conditioning/heat work properly

  • Air conditioning filter clean

  • Turn on TV to make sure it is working properly and check if it's clean

  • Is the TV remote available and full of battery

  • Is there a sound system and is it clean and work properly

  • Is all the Furniture Straight

  • Furnitures free from scratches or stains

  • Telephone working to contact the "reception / standard"

Bed

  • Beds correctly made respond to Mybed standards

  • Bed and bath linen respond to Sofitel Brands specifications (files

  • Fluffed/even pillows

  • Bedspreads straight

  • Mattress firm

  • Bedspread free of rips and stains

  • Under Beds free of trash

  • Bed and headboards aligned

  • Upholstery in the room clean and in good condition

Room environment

  • Walls clean and free of cobwebs

  • Walls free from scratches and nicks

  • Is there any painting , Decoration free from dust

  • Luggage racks in good condition

  • Pictures and Mirrors straight

  • Clean ashtrays if the room is not smoking free

  • Furniture draws slide out easily

  • Light bulbs with correct wattage

  • Minimum of 6 hangers (3 suit, 3 dress)

  • Drapes partially closed

Bathroom

  • Clean toilet seat (both sides)

  • Underside of lavatory clean

  • Shower rod in good condition

  • Toilet flushes correctly

  • Check for unpleasant odours

  • Shower curtain clean and in place

  • Pop up stopper clean

  • Free of water spots on tiles

  • Shower or tub free of grout

  • Fresh supply of towels

  • The curtain is open 6 inches from the wall

  • Floor mopped

  • Bathroom amenities available

  • Are the number of Products available enough for number of paxs

  • Does the Bath robe and slippers numbers match the numbers of pax in the room

Guest Room Amenities

Marketing material

  • Is the VIP class amenities has been respected

  • Guest directory

  • Two bottles of waters are available one still and one sparkle

  • A selection of fruits on the table

  • Special attention, welcome memo from the direction or the guest relation supervisor

  • a little offer for Special guests, depending on the type of clients, basics to limitless

  • Report card on experience

  • Tourist brochures

  • Hotel Food and Drink Menu Available in the Room

  • Numbers to dial to contact departments available

Night table/desk

  • 1 pocket folder with 3 envelopes

  • 1 am/fm clock

Closet

  • 3 hangers + 3 hangers with skirt clips

General

  • 1 ice bucket & poly liner

  • 1 waste basket

  • 3 ashtrays in guest room

  • 1 memo pad with hotel pen

  • 1 telephone book

Bathroom

  • 1 frosted oval display tray

  • 2 bars of soap (1.25 oz)

  • 1 bottle of shampoo 22ml

  • 3 bath towels

  • 3 face cloths

  • 1 bath mat

  • Hairdryer

  • 2 toilet rolls

Misc

  • 1 coffee maker

  • 1 filter pack coffee

  • 1 filter pack decaffeinated

  • 3 tea bag

  • 1 condiment package

  • 1 iron

  • 1 ironing board

  • 1 fridge

  • 2 porcelain coffee cups

Kitchen furniture

  • Kitchen is fully equiped to make the necessary dish

Guest Room Settings

Room

  • Lights off

  • Heating set at 18 degrees or 70F

  • Windows closed

  • Television off with remotes out

Bathroom

  • Sinks off

  • Drain plugs open

  • Shower curtain centres

  • Shower head pointing towards wall

  • Toilet lid down

  • Bathroom door open

  • Light off

Maintenance

  • Does the room require any maintenance or repairs

  • If repairs are required, please include a photo of the broken items.

  • Has anything in the room been damaged?

  • If anything is damaged, please include a photo of the damages.

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