IATA Section 2 Flight Operations (FLT)

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1 Mangement and Control

1.1 Management System Overview

FLT 1.1.1 The Operator shall have a management system for the flight operations organization that ensures control of flight operations and the management of safety and security outcomes.
FLT 1.1.2 The Operator shall have one or more designated managers in the flight operations organization that, if required, are post holders acceptable to the Authority, and have the responsibility, and thus are accountable, for ensuring: (i) The management and supervision of all flight operations activities; (ii) The management of safety and security in flight operations; (iii) Flight operations are conducted in accordance with conditions and restrictions of the Air Operator Certificate (AOC), and in compliance with applicable regulations and standards of the Operator.

1.2 State Requirements

FLT 1.2.1 The Operator shall have a valid Air Operator Certificate (AOC) or equivalent document issued by the State of the Operator (hereinafter, the State) that authorizes the Operator to conduct commercial air transport operations in accordance with specified conditions and limitations. The AOC and/or associated documents shall include: (i) Operator identification (name and location); (ii) Date of issue and period of validity; (iii) Description of types of operations authorized; (iv) Type(s) of aircraft authorized for use; (v) Authorized areas of operation or routes; (vi) Exemptions, deviations and waivers (listed by name); (vii) Special authorizations, to include, as applicable: (a) Low visibility takeoff (LVTO); (b) CAT II and/or III approaches; (c) Head-up displays (HUD) and enhanced vision systems (EVS) operations (if such systems are used to gain operational benefit); (d) GPS approaches; (e) EDTO; (f) RVSM operations; (g) MNPS operations; (h) AR navigation specifications for PBN operations; (i) Transport of dangerous goods as cargo (if AOC authorization is required for the transport of dangerous goods); (j) Electronic Flight Bag (EFB) operations (if approval for such operations is required by the Authority). (GM) Note: An ETOPS approval is equivalent to an EDTO approval.

1.3 Accountability, Authorities and Responsibilities

FLT 1.3.1 The Operator shall ensure the flight operations management system defines the safety accountability, authorities and responsibilities of management and non-management personnel that perform functions relevant to the safety or security of aircraft operations in areas of the flight operations organization specified in FLT 1.3.2. The management system shall also specify: (i) The levels of management with the authority to make decisions regarding risk tolerability with respect to the safety and/or security of flight operations; (ii) Responsibilities for ensuring operations are conducted in accordance with applicable regulations and standards of the Operator; (iii) Lines of accountability throughout flight operations, including direct accountability for safety and/or security on the part of flight operations senior management.
FLT 1.3.2 The Operator shall delegate authority and assign responsibility for the management and supervision of specific areas of the organization relevant to the flight operations management system, to include, as a minimum: (i) Fleet operations; (ii) Line operations; (iii) Documentation control; (iv) Flight crew training; (v) Operations engineering; (vi) Flight crew scheduling; (vii) Accident prevention and flight safety; (viii) Human resources; (ix) Quality assurance; (x) Security.
FLT 1.3.3 The Operator shall have a process or procedure for the delegation of duties within the flight operations management system that ensures managerial continuity is maintained when operational managers including, if applicable, post holders are unable to carry out work duties.
FLT 1.3.4 The Operator shall ensure a delegation of authority and assignment of responsibility within the flight operations management system for liaison with regulatory authorities, original equipment manufacturers and other external entities relevant to flight operations.
FLT 1.3.5 (Intentionally open)
FLT 1.3.6 The Operator shall assign responsibility to the pilot-in-command (PIC) for: (i) The safety of all crew members, passengers and/or cargo on board the aircraft when the doors are closed; (ii) The operation and safety of the aircraft from the moment the aircraft is ready to move for the purpose of taking off until the moment it finally comes to rest at the end of the flight and the engine(s) are shut down; (iii) Ensuring checklists are complied with.
FLT 1.3.7 The Operator shall ensure, for the duration of each flight, one pilot is designated to act as PIC.
FLT 1.3.8 The Operator shall ensure the duties and responsibilities of flight crew members, to include a plan for succession of command, are defined and described in the OM.
FLT 1.3.9 The Operator shall have a policy to address willful and deliberate violation of flight operations organizational policies and/or procedures by flight operations personnel.
FLT 1.3.10 If the Operator utilizes supernumeraries in the passenger cabin or supernumerary compartment of an aircraft that are required for the safety of operations in accordance with FLT 2.2.44, the Operator should have policies and procedures that: (i) Define and describe duties or responsibilities assigned to such personnel that are related to safety; (ii) Ensure such supernumeraries do not impede flight crew members in the performance of their duties; (iii) If a cabin crew is used, ensure supernumeraries do not impede cabin crew members in the performance of their duties.

1.4 Communication and Coordination

FLT 1.4.1 The Operator shall have a communication system that enables and ensures an effective exchange of information relevant to the conduct of flight operations throughout the flight operations management system and among operational personnel.
FLT 1.4.2 The Operator shall have a process to ensure issues that affect operational safety and security are coordinated among personnel with expertise in the appropriate areas within the flight operations organization and relevant areas outside of flight operations, to include, as appropriate: (i) Accident prevention and flight safety; (ii) Cabin operations; (iii) Engineering and maintenance; (iv) Operations engineering; (v) Operational control/flight dispatch; (vi) Human resources; (vii) Ground handling, cargo operations and dangerous goods; (viii) Manufacturers, (AFM/AOM, operational and safety communication); (ix) Regulatory agencies or authorities.
FLT 1.4.3 The Operator shall have a process to ensure the dissemination of safety-critical operational information to appropriate personnel within and external to the flight operations organization, to include: (i) Airworthiness Directives (ADs); (ii) Manufacturer bulletins; (iii) Flight crew bulletins or directives; (iv) NOTAMs.

1.5 Provision of Resources

FLT 1.5.1 The Operator shall have the necessary facilities, workspace, equipment and supporting services, as well as work environment, to satisfy flight operations safety and security requirements.
FLT 1.5.2 The Operator shall ensure management and non-management positions within the flight operations organization that require the performance of functions relevant to the safety and security of aircraft operations are filled by personnel on the basis of knowledge, skills, training and experience appropriate for the position.
FLT 1.5.3 The Operator shall have a process to ensure candidates, prior to being employed as flight crew members, are screened for the purpose of determining if they possess the requisite certifications, skills, competencies and other attributes required by the Operator and/or State. Such process, as a minimum, shall include procedures for reviewing and/or assessing: (i) Technical competencies and skills; (ii) Aviation experience; (iii) Credentials and licenses; (iv) Interpersonal skills; (v) Medical fitness; (vi) Security background; (vii) Common language(s) fluency
FLT 1.5.4 The Operator shall have a process for screening candidates for the position of PIC, to include, if applicable, ensuring a prerequisite minimum level of line experience that is acceptable to the Authority.
FLT 1.5.5 The Operator shall have criteria and processes for the selection of instructors, evaluators and line check airmen, to include a minimum experience level in line operations that is acceptable to the Operator and/or the State
FLT 1.5.6 (Intentionally open)
FLT 1.5.7 The Operator should have a procedure for screening or testing prospective flight crew members for psychoactive substances, unless such screening or testing is performed or prohibited by the State.
FLT 1.5.8 The Operator shall have a policy that addresses the use of psychoactive substances by flight crew crewmembers, which, as a minimum: (i) Prohibits the exercise of duties while under the influence of psychoactive substances; (ii) Prohibits the problematic use of psychoactive substances; (iii) Requires that all personnel who are identified as engaging in any kind of problematic use of psychoactive substances are removed from safety-critical functions; (iv) Conforms to the requirements of the Authority.

1.6 Documentation System

FLT 1.6.1 The Operator shall have a system for the management and control of flight operations documentation and/or data used directly in the conduct or support of operations, to include the operations manual (OM), training manual, onboard library and other documents referenced in the OM that contain information and/or guidance relevant to the flight crew. Such system shall include the elements as specified in ORG Table 1.1
FLT 1.6.2 (Intentionally open)
FLT 1.6.3 The Operator shall ensure the system for the management and control of flight operations documentation as specified in ORG 2.1.1 and Table 1.1 addresses, as a minimum, the following documents from external sources: (i) As applicable, regulations of the State and of the other states or authorities relevant to operations; (ii) As applicable, relevant ICAO Standards and Recommended Practices (SARPS), manuals, regional supplementary procedures and/or circulars; (iii) Airworthiness Directives (ADs); (iv) As applicable, Aeronautical Information Publications (AIP) and NOTAMS; (v) State-approved or State-accepted Aircraft Flight Manuals (AFM); (vi) Manufacturer's Aircraft Operating Manuals (AOMs), including performance data, weight and balance data/manuals, checklists and MEL/CDL; (vii) As applicable, other manufacturer's operational communications.
FLT 1.6.4 The Operator shall ensure documentation used in the conduct or support of flight operations, including the Operations Manual (OM) and associated revisions: (i) Contains legible and accurate information; (ii) Is written in language(s) understood by flight operations personnel; (iii) Is presented in a format that meets the needs of flight operations personnel; (iv) If required, is accepted or approved by the Authority
FLT 1.6.5 (Intentionally open)
FLT 1.6.6 The Operator shall ensure documents that comprise the onboard library, as specified in Table 2.1, are carried on board the aircraft for each flight and located in a manner that provides for access by the flight crew.

1.7 Operations Manual

FLT 1.7.1 The Operator shall have an Operations Manual (OM) for the use of personnel in the flight operations organization, which may be issued in separate parts, and which contains or references the policies, procedures, checklists and other guidance or information necessary for compliance with applicable regulations, laws, rules and Operator standards. As a minimum, the OM shall be managed and controlled in accordance with FLT 1.6.1, define the content of the onboard library and be in accordance with specifications contained in Table 2.2
FLT 1.7.2 The Operator shall ensure information in the OM pertaining to flight crew duties and responsibilities is published in the designated common language(s), as specified in FLT 3.1.1.
FLT 1.7.3 (Intentionally open)
FLT 1.7.4 The Operator shall have a process to develop and establish procedures and checklists for use by the flight crew. Such process shall ensure: (i) Human factors principles are observed in the design of the OM, checklists and associated procedures; (ii) The specific parts of the OM relevant to flight crew are clearly identified and defined; (iii) Any differences from procedures and checklists provided by the manufacturer(s) are based on operational considerations.
FLT 1.7.5–1.7.6 (Intentionally open)
FLT 1.7.7 The Operator shall have a description of the Operational Flight Plan (OFP) or equivalent document in the OM, which includes: (i) An outline of the OFP content; (ii) Guidance for its use by flight crews; (iii) A requirement to verify that the relevant information contained in the OFP is consistent with the Air Traffic Services (ATS) flight plan.

1.8 Records System

The Operator shall have a system for the management and control of flight operations records to ensure the content and retention of such records is in accordance with requirements of the Authority, as applicable, and to ensure operational records are subjected to standardized processes for: (i) Identification; (ii) Legibility; (iii) Maintenance; (iv) Retention and retrieval; (v) Protection and security; (vi) Disposal, deletion (electronic records) and archiving
FLT 1.8.2 The Operator shall ensure the system for the management and control of flight operations records as specified in FLT 1.8.1 includes retention, for a period of time determined by the Operator or the Authority, of records that document: (i) The fulfillment of flight crew qualification requirements, as specified in Table 2.3; (ii) Successful and unsuccessful flight crew evaluations, as specified in FLT 2.1.28.
FLT 1.8.3 If the Operator utilizes an electronic system for the management and control of flight operations records, the Operator shall ensure the system provides for a scheduled generation of backup record files.

1.9 (Intentionally open)

1.10 Quality Assurance Program

FLT 1.10.1 The Operator shall have a quality assurance program that provides for the auditing and evaluation of the flight operations management system and operational functions at planned intervals to ensure the organization is: (i) Complying with applicable regulations and standards; (ii) Satisfying stated operational needs; (iii) Identifying areas requiring improvement; (iv) Identifying hazards to operations; (v) Assessing the effectiveness of safety risk controls.
FLT 1.10.2 The Operator shall have an audit planning process and sufficient resources to ensure audits of flight operations functions are: (i) Scheduled at intervals that meet management system requirements; (ii) Completed within a specified time period.
FLT 1.10.3 The Operator shall have a process to ensure significant issues arising from audits of flight operations functions are subject to management review in accordance with ORG 1.5.1 and, as applicable, ORG 1.5.2.
FLT 1.10.4 The Operator shall have a process for addressing findings that result from audits of flight operations functions, which ensures: (i) Identification of root cause(s); (ii) Development of corrective action as appropriate to address the finding(s); (iii) Implementation of corrective action in appropriate operational areas; (iv) Evaluation of corrective action to determine effectiveness

1.11 Quality Control of Outsourced Operations and Products

FLT 1.11.1 If the Operator has external service providers conduct outsourced flight operations functions, the Operator shall have a process to ensure a contract or agreement is executed with such external service providers. Contract(s) or agreement(s) shall identify the application of measurable specifications that can be monitored by the Operator to ensure requirements that affect the safety or security of flight operations are being fulfilled by the service provider
FLT 1.11.2 If the Operator has external service providers conduct outsourced flight operations functions, the Operator shall have a process to monitor such external service providers to ensure requirements that affect the safety or security of flight operations are being fulfilled
FLT 1.11.3 The Operator should have processes to ensure data, equipment or other operational products relevant to the safety and security of aircraft operations that are purchased or otherwise acquired from an external vendor or supplier (other than electronic data products as specified in FLT 1.11.4A and FLT 1.11.4B) meet the product technical requirements specified by Operator prior to being used in the conduct of operations.
FLT 1.11.4A If the Operator utilizes aircraft with electronic navigation data capabilities, the Operator shall have processes, approved or accepted by the State, if required, which ensure electronic navigation data products acquired from suppliers, prior to being used as a means for navigation in operations: (i) Are assessed for a level of data integrity commensurate with the intended application; (ii) Are compatible with the intended function of equipment in which it is installed; (iii) Are distributed in a manner to allow insertion of current and unaltered electronic navigation data into all aircraft that require it.
FLT 1.11.4B If the Operator utilizes aircraft equipped with a GPWS with a Forward-looking Terrain Avoidance Function, the Operator should have a process and/or procedures to ensure terrain and, if applicable, obstacle data acquired from an external vendor or supplier are: (i) Periodically reviewed for currency and applicability to the Operator's routes and airports, and updated as required; (ii) Distributed in a manner to allow the insertion of unaltered data into all aircraft for which it is required.
FLT 1.11.5 If the Operator has external service providers conduct outsourced flight operations functions, the Operator should include auditing as a process for the monitoring of external service providers in accordance with FLT 1.11.2

1.12 Safety Management

Risk Management FLT 1.12.1 The Operator shall have a hazard identification program in the flight operations organization that includes: (i) A combination of reactive and proactive methods for hazard identification; (ii) Processes for safety data analysis that identify existing hazards, and may predict future hazards, to aircraft operations
FLT 1.12.2 The Operator shall have a safety risk assessment and mitigation program in the flight operations organization that specifies processes to ensure: (i) Hazards are analyzed to determine the corresponding safety risks to aircraft operations; (ii) Safety risks are assessed to determine the requirement for risk mitigation action(s); (iii) When required, risk mitigation actions are developed and implemented in flight operations.
Operational Reporting FLT 1.12.3 The Operator shall have an operational safety reporting system in the flight operations organization that: (i) Encourages and facilitates flight crew members and other flight operations personnel to submit reports that identify safety hazards, expose safety deficiencies and raise safety concerns; (ii) Ensures mandatory reporting in accordance with applicable regulations; (iii) Includes analysis and flight operations management action as necessary to address safety issues identified through the reporting system.
FLT 1.12.4 The Operator should have a confidential safety reporting system in the flight operations organization that encourages and facilitates the reporting of events, hazards and/or concerns resulting from or associated with human performance in operations
Safety Performance Monitoring and Management FLT 1.12.5 The Operator shall have processes in the flight operations organization for setting performance measures as a means to monitor the safety performance of the organization and to validate the effectiveness of risk controls.

2 Training and Qualification

2.1 Training and Evaluation Program

General FLT 2.1.1A The Operator shall have a training and evaluation program, approved or accepted by the Authority, that consists of ground and flight training and, when applicable, evaluations to ensure flight crew members are competent to perform assigned duties. The program shall address traditional and, if applicable, advanced, alternative or evidence-based training and qualification, and ensure training and evaluation is conducted for each type of aircraft in the fleet. Such program shall also, as a minimum, address: (i) Initial qualification; (ii) Continuing qualification; (iii) Re-qualification; (iv) As applicable, aircraft transition or conversion; (v) Upgrade to PIC; (vi) As applicable, other specialized training requirements, including those associated with operations authorized in the AOC; (vii) As applicable, each traditional training program requirement that is replaced by a requirement under an Advanced Qualification Program (AQP), Alternative Training and Qualification Program (ATQP) or Evidence-based Training (EBT) program.
FLT 2.1.1B If the Operator conducts training and evaluation in accordance with an AQP, ATQP or EBT program, such program shall be approved or accepted by the Authority and incorporate all of the elements and specifications contained in Table 2.6 and, as applicable, Table 2.7 or Table 2.8.
FLT 2.1.2 The Operator shall ensure objectivity is maintained in the training and evaluation program, and that instructors, evaluators and line check airmen are permitted to perform assigned activities without inappropriate interference from management and/or external organizations.
FLT 2.1.3 The Operator shall ensure flight crew members receive training that supports the introduction of: (i) New policies, rules, instructions and procedures; (ii) New aircraft types, systems and fleet modifications/upgrades.
FLT 2.1.4 If the Operator utilizes distance learning and/or distance evaluation in the flight crew training and qualification program, the Operator shall ensure such training and/or evaluation is monitored in accordance with FLT 2.1.28 and, if required, is approved or accepted by the State.
FLT 2.1.5–2.1.9 (Intentionally open)
Training Manual FLT 2.1.10 The Operator shall have a Training Manual for the use of flight operations personnel, which may be issued in separate parts, that contains the details of all relevant training programs, policies, procedures, requirements and other guidance or information necessary to administer the Operator's Training Program. The Training Manual shall, as a minimum, be managed and controlled as specified in FLT 1.6.1, and be in accordance with specifications contained in FLT 1.6.4 and Table 2.2.
FLT 2.1.11 (Intentionally open)
FLT 2.1.12 The Operator shall ensure the Training Manual contains standards for flight crew training and evaluation that have been approved or accepted by the State and include, as a minimum: (i) Standardized procedures for training and the conduct of evaluations; (ii) Standards that ensure piloting technique and the ability to execute normal and non-normal procedures are checked in a way that demonstrates each pilot's competence; (iii) A requirement that simulated aircraft, weather and environmental conditions are standardized and appropriate for the training/evaluation being administered; (iv) If the Operator conducts training flights, a definition of the conditions and/or maneuvers that can be safely simulated in the aircraft, as well as the minimum weather and environmental conditions required to ensure the training/evaluation being administered can be safely and effectively conducted; (v) Limits for the number of times maneuvers may be repeated and the evaluation still be considered acceptable; (vi) Procedures for remedial training and subsequent evaluation of a flight crew unable to achieve or maintain required standards.
FLT 2.1.13 (Intentionally open)
FLT 2.1.14 The Operator shall ensure instructors, evaluators, line check airmen and flight crew members use only those documents for the conduct of training and evaluation that are authorized by the Operator for such use.
FLT 2.1.15–2.1.18 (Intentionally open)
Resources FLT 2.1.19 The Operator shall have standards that ensure training facilities, devices, equipment and course materials (whether owned or contracted) are standardized and: (i) As applicable, have the required certification(s) and approval or acceptance from the State; (ii) Are periodically evaluated to ensure compliance with applicable training resource standards.
FLT 2.1.20 The Operator shall have processes that ensure instructors, evaluators, and line check airmen (whether employed or contracted) are standardized and: (i) As applicable, have the required certification(s)/approval(s) from the State; (ii) As applicable, meet the required qualification and performance standards of the Operator or the State; (iii) Are periodically evaluated to ensure compliance with required qualification and performance standards.
FLT 2.1.21 The Operator shall have sufficient instructors, evaluators, line check airmen and support personnel to administer the training and evaluation programs in accordance with requirements of the Operator and/or the State, as applicable.
FLT 2.1.22–2.1.26 (Intentionally open)
Program Improvement FLT 2.1.27 The Operator shall ensure formal and regular communication occurs between and among flight operations management, instructors, evaluators, line check airmen and flight crew members to achieve continual improvement of ground, simulator and aircraft training and line operations
FLT 2.1.28 The Operator shall have processes for ensuring continual improvement of the flight crew training and evaluation program, to include, as a minimum, the monitoring, recording and evaluation of results of successful and unsuccessful flight crew evaluations.
FLT 2.1.29–2.1.34 (Intentionally open)
Instructors, Evaluators, and Line Check Airmen FLT 2.1.35 The Operator shall have an initial training program for instructors, evaluators and line check airmen, to include: (i) An instructor course that addresses as a minimum: (a) The fundamentals of teaching and evaluation; (b) Lesson plan management; (c) Briefing and debriefing; (d) Human performance issues; (e) Company policies and procedures; (f) Simulator serviceability and training in simulator operation; (g) If the Operator conducts training flights, dangers associated with simulating system failures in flight; (h) As applicable, the simulated or actual weather and environmental conditions necessary to conduct each simulator or aircraft training/evaluation session to be administered. (ii) A formal observation program consisting of: (a) The observation by the candidate of experienced instructors administering the course and syllabus lessons; (b) The observation of the candidate during supervised practical instruction. (iii) A seat-specific (right or left seat, as applicable) qualification program for instructors, evaluators, line check airmen and any other pilots, so designated by management, who perform duties from either seat; (iv) If non-line qualified instructors are utilized, a jump seat observation program or equivalent for non-line qualified instructors to provide familiarity with current and type-related line operations
FLT 2.1.37–2.1.44 (Intentionally open)
Facilities, Training Aids and Equipment FLT 2.1.45 The Operator shall ensure training aids and equipment, to include mock-ups, flight deck procedure trainers and other devices and/or course materials used in the flight crew training and evaluation program, reasonably reflect the configuration of the fleet(s) for which the respective training is being conducted.
FLT 2.1.46 The Operator shall have published guidance for instructors and evaluators, approved or accepted by the State, if applicable, that specifies minimum serviceability levels of training devices and/or training aircraft to ensure serviceability does not adversely affect training, evaluation and/or safety, as applicable.
FLT 2.1.47 If the Operator has a zero flight time training (ZFTT) program, the Operator shall ensure such training program is approved or accepted by the State and: (i) Is conducted using flight simulators representative of the aircraft flown by the Operator and qualified to Level C, D or an equivalent; (ii) Specifies minimum pilot experience requirements for entry into each ZFTT qualification/training course; (iii) Each ZFTT qualification/training course is customized as necessary to address pilot experience, flight crew position and simulator level; (iv) A demonstration of competency is completed in a flight simulator conforming to the specifications in item i) under the supervision of an evaluator; (v) A final demonstration of competency is completed in an aircraft during actual line operations under the supervision of an evaluator, instructor or current and qualified Pilot-in-Command (PIC) designated for the purpose by the Operator and/or State.

2.2 Training Elements

FLT 2.2.1–2.2.6 (Intentionally open)
FLT 2.2.7 The Operator shall ensure flight crew members complete Operator familiarization training during initial ground training and prior to being assigned to duties in line operations. Such training shall ensure familiarity with: (i) Duties and responsibilities; (ii) Relevant state regulations; (iii) Authorized operations; (iv) Relevant sections of the OM.
FLT 2.2.8 The Operator shall ensure flight crew members complete practical training exercises: (i) In the use of emergency and safety equipment required to be on board the aircraft, and such training shall be completed during initial ground training and subsequently during recurrent training either once every 12 months or, if applicable, in accordance with the continuing qualification schedule as defined in the Operator's AQP/ATQP/EBT that conforms to the specifications of FLT 2.1.1B; (ii) That address emergency evacuation and coordination among flight crew members and, as applicable, cabin crew members and/or supernumeraries, and such training shall be completed during initial ground training and subsequently during recurrent training either once every 36 months or, if applicable, in accordance with the continuing qualification schedule as defined in the Operator's AQP/ATQP/EBT that conforms to the specifications of FLT 2.1.1B.
FLT 2.2.9 If the Operator conducts passenger flights with cabin crew, the Operator should ensure flight crew members participate in joint training activities or exercises with cabin crew members for the purpose of enhancing onboard coordination and mutual understanding of the human factors involved in addressing emergency situations and security threats. Such training should be completed during initial ground training and subsequently during recurrent training either once every 36 months or, if applicable, in accordance with the continuing qualification schedule as defined in the Operator's AQP/ATQP/EBT that conforms to the specifications of FLT 2.1.1B.
FLT 2.2.10 The Operator shall ensure flight crew members receive training in all aspects of aircraft performance during initial ground training. Such training shall include: (i) Weight/mass and balance; (ii) Takeoff, climb, cruise, approach and landing performance; (iii) Obstacle clearance; (iv) Fuel planning; (v) Diversion planning; (vi) Effect of inoperative or missing components (MEL/CDL); (vii) If applicable, engine-out driftdown.
FLT 2.2.11 The Operator shall ensure flight crew members complete training and an evaluation in aircraft systems and limitations, to include a demonstration of competence in the operation of aircraft systems. Such training and evaluation shall be completed during initial ground training and subsequently during recurrent training either once every 36 months or, if applicable, in accordance with the continuing qualification schedule as defined in the Operator's AQP/ATQP/EBT that conforms to the specifications of FLT 2.1.1B.
FLT 2.2.12 If the Operator transports dangerous goods as cargo, the Operator shall ensure flight crew members complete training and an evaluation in dangerous goods during initial ground training and subsequently once during recurrent training either within the 24-month period from the previous training in dangerous goods or, if applicable, in accordance with the continuing qualification schedule as defined in the Operator's AQP/ATQP/EBT that conforms to the specifications of FLT 2.1.1B
FLT 2.2.13 If the Operator does not transport dangerous goods as cargo, the Operator shall ensure flight crew members complete training and an evaluation in dangerous goods during initial ground training and subsequently once during recurrent training either within the 24-month period from the previous training in dangerous goods or, if applicable, in accordance with the continuing qualification schedule as defined in the Operator's AQP/ATQP/EBT that conforms to the specifications of FLT 2.1.1B
FLT 2.2.14 The Operator shall ensure flight crew members complete training and, when applicable, an evaluation in crew resource management (CRM), including Threat and Error Management, using facilitators that have been trained in human performance and human factors principles. Such training and evaluation shall be completed during initial ground training and subsequently during recurrent training either once every 36 months or, if applicable, in accordance with the continuing qualification schedule as defined in the Operator's AQP/ATQP/EBT that conforms to the specifications of FLT 2.1.1B.
FLT 2.2.15 If the Operator utilizes FOO personnel and the Operator's method of Operational Control requires shared responsibility between an FOO and the PIC, the Operator should ensure flight crew members complete resource management training that addresses issues of mutual concern to flight crew members and FOO personnel. Such training should be conducted for the purposes of enhancing coordination, ensuring a mutual understanding of the human factors involved in joint operational control and achieving common learning objectives as set out by the appropriate flight operations and operational control management personnel.
FLT 2.2.16A The Operator shall ensure flight crew members complete training and an evaluation in subjects associated with adverse weather and/or environmental conditions during initial ground training and subsequently during recurrent training either once every 36 months or, if applicable, in accordance with the continuing qualification schedule as defined in the Operator's AQP/ATQP/EBT that conforms to the specifications of FLT 2.1.1B. Such training and evaluation shall address, as applicable: (i) Cold weather operations; (ii) De-/anti-icing policies and procedures as specified in FLT 3.9.6; (iii) Contaminated runway operations; (iv) Thunderstorm avoidance. (GM) Note: Item ii) is applicable if the Operator conducts flights from any airport when conditions are conducive to ground aircraft icing.
FLT 2.2.16B If the Operator conducts operations on routes that traverse active volcanic areas or in the terminal areas of airports in the vicinity of active volcanoes, the Operator shall ensure flight crew members complete training and an evaluation in such operations during initial ground training and, if applicable, in accordance with the continuing qualification schedule as defined in the Operator's AQP/ATQP/EBT that conforms to the specifications of FLT 2.1.1B.
FLT 2.2.17 The Operator shall ensure flight crew members complete upset prevention and recovery training (UPRT) during initial ground training and subsequently during recurrent training either once every 36 months or, if applicable, in accordance with the continuing qualification schedule as defined in the Operator's AQP/ATQP/EBT that conforms to the specifications of FLT 2.1.1B
FLT 2.2.18 If the Operator is authorized to conduct RVSM/RNP/RNAV/MNPS operations, the Operator shall ensure flight crew members complete training and an evaluation in, as applicable, RVSM/RNP/RNAV/MNPS procedures during initial ground training and, if applicable, in accordance with the continuing qualification schedule as defined in the Operator's AQP/ATQP/EBT that conforms to the specifications of FLT 2.1.1B.
FLT 2.2.19 The Operator shall ensure flight crew members, including instructors and evaluators whose native language is not the same as the designated common language specified in FLT 3.1.1, complete an evaluation prior to being assigned to operational duties to demonstrate a level of proficiency in the designated common language that ensures such flight crew members are able to: (i) Effectively communicate during the performance of operational duties; (ii) Understand information in the OM pertaining to duties and responsibilities.
FLT 2.2.20 The Operator shall require flight crew members, who conduct flights into areas where English is the primary language of Air Traffic Control (ATC) and whose duties include communication with ATC to complete an evaluation during initial ground training to demonstrate a sufficient level of English language proficiency that will ensure effective communication during the performance of such duties.
FLT 2.2.21 (Intentionally open)
FLT 2.2.22 The Operator shall have a process to ensure flight crew members who conduct flights into areas where English is required for Air Traffic Control (ATC) communications, and who have not previously demonstrated expert English language proficiency, receive a periodic evaluation to demonstrate a minimum level of English language proficiency that is sufficient, as defined by the Operator and/or the State, to ensure effective communication during the performance of duties. Such evaluation shall be completed during initial ground training and subsequently once every three (3) to six (6) years based on the proficiency level of the applicant.
FLT 2.2.23 (Intentionally open)
<AC> If the Operator transports dangerous goods on cargo aircraft and assigns flight crew members duties and responsibilities related to the preflight inspection of accessible dangerous goods, the Operator shall ensure applicable flight crew members complete training and an evaluation in the preflight inspection of accessible dangerous goods during initial ground training.
FLT 2.2.25 If the Operator delegates the accomplishment of the exterior aircraft inspection (walkaround) to qualified individuals as specified in FLT 3.8.6A (iii), the Operator shall ensure such individuals complete aircraft type-specific initial and recurrent training, as well as an evaluation, to ensure competence in the performance of any assigned duties or functions related to the exterior aircraft inspection.
FLT 2.2.26 The Operator shall ensure flight crew members complete training in normal and non-normal procedures and maneuvers during initial training and subsequently during recurrent training either once every 12 months or, if applicable, in accordance with the continuing qualification schedule as defined in the Operator's AQP/ATQP/EBT that conforms to the specifications of FLT 2.1.1B. Such training shall address, as a minimum: (i) Pilot Monitoring (PM) Pilot Flying (PF) and other flight crew division of duties (task sharing); (ii) Positive transfer of aircraft control; (iii) Consistent checklist philosophy; (iv) Emphasis on a prioritization of tasks (e.g. “aviate, navigate, communicate”); (v) Proper use of all levels of flight automation
FLT 2.2.27 The Operator shall ensure flight crew members complete training and, when applicable, an evaluation, that includes a demonstration of competence in normal and non-normal procedures and maneuvers, to include, as a minimum, rejected takeoff, emergency evacuation, engine failure and/or those procedures and maneuvers specified in the Operator's AQP/ATQP/EBT as approved or accepted by the Authority. Such training and, when applicable, evaluation shall be accomplished either: (i) During initial training and subsequently during recurrent training once every 12 months, or (ii) If applicable, in accordance with an AQP, an ATQP or EBT approved by the Authority that requires evaluations to be satisfactorily completed within the maximum evaluation period delineated in, as applicable, Table 2.7 or Table 2.8, and includes a demonstration of competence in normal and non-normal procedures and maneuvers.
FLT 2.2.28 The Operator shall ensure flight crew members, prior to an evaluation, are familiar with those maneuvers and/or malfunctions that might be presented during the evaluation but are not given information that reveals the exact sequence and the circumstances under which such maneuvers or malfunctions will be presented
FLT 2.2.29 The Operator shall ensure flight crew members, before starting line training, have successfully completed an Operator proficiency evaluation administered by an Evaluator of the Operator or a representative of the Authority, and have demonstrated the skill and knowledge level adequate for operating the aircraft at or above the standards stipulated in the training syllabus. (
FLT 2.2.30 The Operator shall ensure flight crew members complete training in CRM skills, which may be accomplished as part of simulator, aircraft and/or line training, as applicable. Such training shall be completed during initial training and subsequently during recurrent training either once every 12 months or, if applicable, in accordance with the continuing qualification schedule as defined in the Operator's AQP/ATQP/EBT that conforms to the specifications of FLT 2.1.1B.
FLT 2.2.31 The Operator shall ensure flight crew members complete a Line Operational Simulation (LOS) profile during initial simulator or aircraft training, and subsequently during recurrent training either once every 12 months or, if applicable, in accordance with the continuing qualification schedule as defined in the Operator's AQP/ATQP/EBT that conforms to the specifications of FLT 2.1.1B. Such training shall be: (i) Approved or accepted by the State; (ii) Administered real-time in a line environment setting; (iii) An uninterrupted planned scenario with specific CRM objectives where such skills are observed and debriefed upon completion.

IATA Section 2 Flight Operations (FLT)

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1 Mangement and Control

1.1 Management System Overview

1.2 State Requirements

1.3 Accountability, Authorities and Responsibilities

1.4 Communication and Coordination

1.5 Provision of Resources

1.6 Documentation System

1.7 Operations Manual

1.8 Records System

1.9 (Intentionally open)

1.10 Quality Assurance Program

1.11 Quality Control of Outsourced Operations and Products

1.12 Safety Management

2 Training and Qualification

2.1 Training and Evaluation Program

2.2 Training Elements

Related checklists

IATA Section 2 Flight Operations (FLT)

Free IATA Section 2 Flight Operations (FLT) Checklist

Go digital today!

Convert your paper checklists into digital forms

1 Mangement and Control

1.1 Management System Overview

1.2 State Requirements

1.3 Accountability, Authorities and Responsibilities

1.4 Communication and Coordination

1.5 Provision of Resources

1.6 Documentation System

1.7 Operations Manual

1.8 Records System

1.9 (Intentionally open)

1.10 Quality Assurance Program

1.11 Quality Control of Outsourced Operations and Products

1.12 Safety Management

2 Training and Qualification

2.1 Training and Evaluation Program

2.2 Training Elements

Related checklists