Information

  • Branch

  • Manager

  • Conducted on

  • ASM

WTD TRADE OVERVIEW (%)

  • AREA

  • BRANCH

  • APPAREL

  • FOOTWEAR

  • ACCESSORIES

5 WEEK TRADE OVERVIEW (%)

  • AREA

  • BRANCH

  • APPAREL

  • FOOTWEAR

  • ACCESSORIES

YTD TRADE OVERVIEW (%)

  • AREA

  • BRANCH

  • APPAREL

  • FOOTWEAR

  • ACCESSORIES

SALES & SERVICE

  • 1-Floorwalk covered

  • 2-Team Brief fill up

  • 3-Team Brief Actioned (morning & afternoon )

  • 4-Management comunication template

  • 5-Kiosk Sales WTD - Minimum attainment of 3% achieved?

  • 6-Customer Service

  • 7-Product knowledge (FW)

  • 8-Understanding and use of BI reports

  • 9-Branch dashboard in use

  • 10-Product feedback & weekly report signed by staff

  • 11-Wall Sales filled up & actioned

  • 12-Scanners in use

WINDOW PRESENTATION & COMMERCIALITY

  • 1-Housekeeping in Area

  • 2-Mannequins / Display work

  • 3-Current Campaign / Promotional POS in use

APPAREL PRESENTATION & COMMERCIALITY

  • 1-Apparel Visual Standards – Folding, hanging, sleeves, size cubes etc.

  • 2-Mannequins / Display work

  • 3-Current Campaign / Promotional POS in use

  • 4-Product Placement - Top 10 Completed

  • 5-Product Placement - Area Top 10 actioned

  • 6-Pricing Accuracy and Ticketing

  • 7-Point from VMP actioned

  • 8-Apparel Wall Composition

  • 9-Replenishment / Densities

  • 10-All available stock on display (Visual check required)

  • 11-Apparel replenishment in use

  • 12-Housekeeping in Area

  • 13-Housekeeping in fitting room

APPAREL MOVES

  • Men's

  • Women's

  • Junior's

  • Kids

FOOTWEAR PRESENTATION & COMMERCIALITY

  • 1-Footwear Visual Standards - Lacing, Description Stickers, Shoe Shapers etc.

  • 2-Product Placement - Top 10 Completed

  • 3-Product Placement - Area Top 10 actioned

  • 4-Pricing Accuracy and Ticketing

  • 5-Trading standards regulations?

  • 6-Layout in-line with VMP or Turnover

  • 7-Non sellers list actioned

  • 8-Racks set up to correct standard

  • 9-Footwear request or stock availability in use

  • 10-Items Not on display list Completed

  • 11-Fill up función on HHT in use

  • 12-Housekeeping in Area

FOOTWEAR MOVES

  • Men's

  • Women's

  • Junior's

  • Kids

ACCESSORIES PRESENTATION & COMMERCIALITY

  • 1-Accessories Visual Standards - Kimbles, Bag straps, Alignment etc.

  • 2-Product Placement - Top 10 Completed

  • 3-Pricing Accuracy and Ticketing

  • 4-Set up in line with VMP

  • 5-All available on display -(Check via Non Sellers report)

  • 6-Housekeeping in Area

  • 7-Stock replenishment/densities

BACK OF HOUSE

  • 1-Delivery processed from previous day

  • 2-Apparel stockroom (Organized by Department/Gender/Category )

  • 3-Accesories organized

  • 4-Footwear stockroom ( Organized, faced Off , Shoe in correct location )

  • 5-Right Feet Put Away

  • 6-Fixture and Fitting organized

  • 7-POS / Consumables stored Safely

  • 8-Staff facilities clean and tidy

  • 9-Staff Notice Boards updated

  • 10-Fire exits clean & tidy

  • 11-Office Clean and Tidy

TRAINING & DEVELOPMENT

  • 1-All staff completed Targeted E-learning modules

  • 2-Additional Training Sessions Completed / Documented in File No.13

  • 3-Staff Training board Set up

  • 4-Supervisor Development / Structure in place?

STAFFING

  • 1-Staff wearing Appropriate uniform

  • 2-Three weeks of Rota's are displayed on the wall

  • 3-Till Covered

  • 4-Shifts reviewed - Sufficient staffing.

  • 5-Staff attitude

  • 6-Department coverage

  • 7-Staff sales league table

  • 8-Staff kiosk competition

  • 9-Monthly development Sheets

LOSS CONTROL

  • 1-Front of store covered

  • 2-Radios in use

  • 3-Signing in/out checked for accuracy

  • 4-Tag check - check 10 high value lines

  • 5-Fitting Room Disciplines

  • 6-IBT ratio over 90%

PRODUCT REVIEW

OVERALL SUMMARY

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