Title Page
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Restaurant Number
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Restaurant Manager
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District Manager
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Conducted on
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Prepared by
Proper Training System Tools in Place
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Tablet is at the location.
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Tablet is charged.
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Jack’s WiFi is available.
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Restaurant Manager knows how to use the tablet.
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Restaurant Manager is Training employees using the tablet.
Training System Executed
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Verify names of the employees on the tablet match the names on the schedule.
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Verify workstation training modules are saved correctly when completed.
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Certified employees have been verified by the RM.
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Employees are receiving workstation certification pins.
Training Feedback
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Verify employees working in current workstations have training modules completed on the tablet.
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Guest Service Training
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Employee Name
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Training Modules Completed / Certifications
- None
- All modules completed
- Workstation certification
- Certification Pin
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Employee demonstrates that they are knowledgeable and proficient in workstation if alone.
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Grill / Assembly Training
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Employee Name
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Training Modules Completed / Certifications
- None
- All modules completed
- Workstation certification
- Certification Pin
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Employee demonstrates that they are knowledgeable and proficient in workstation if alone.
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Fryer Training
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Employee Name
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Training Modules Completed / Certifications
- None
- All modules completed
- Workstation certification
- Certification Pin
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Employee demonstrates that they are knowledgeable and proficient in workstation if alone.
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Prep / Maintenance Training
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Employee Name
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Training ModulesCompleted / Certifications
- None
- All modules completed
- Workstation certification
- Certification Pin
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Employee demonstrates that they are knowledgeable and proficient in workstation if alone.
Onboarding and Training Discovery
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Meet with two employees to discuss their Onboarding and Training experience. Record when possible.
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Employee #1
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Employee Name
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Hire Date
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Once hired did you have an orientation with the RM to discuss policies, procedures and expectations?
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Did the RM cover uniform expectations and provide you with shirts, hat / visor and a name tag?
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How many shirts were you provided?
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Working your first shift with JIB; did your Restaurant Manager spend time with you giving you a restaurant tour, introduce you to employees, work next to you on your first day of training?
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Was the tablet used during your training process? Did the trainer use the tablet while showing you how to work in the station?
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If Certified; did the "RM" observe you in position and provide you with feedback using the tablet?
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Did your Restaurant Manager award you the workstation certification pin after certifying you on the tablet?
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Do you feel you were adequately trained in the position before being left alone? When did you feel ready to work at the station completely by yourself ?
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Have you been trained on the new roll out by your Restaurant Manager? ( Ex. Cholula Buttery Jack)
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Did you try our new products during training? Can you explain how did it/ they taste?
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Can you describe the new product to our guests?<br>
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Can you mention other current promotions? (Ex. Diamond Backs, coupons, 2 tacos addition, 4 for $4)
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Employee #2
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Employee Name
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Hire Date
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Once hired did you have an orientation with the RM to discuss policies, procedures and expectations?
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Did the RM cover uniform expectations and provide you with shirts, hat / visor and a name tag?
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How many shirts were you provided?
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Working your first shift with JIB; did your Restaurant Manager spend time with you giving you a restaurant tour, introduce you to employees, work next to you on your first day of training?
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Was the tablet used during your training process? Did the trainer use the tablet while training you at the station?
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If Certified; did the "RM" observe you in position and provide you with feedback using the tablet?
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Did your Restaurant Manager award you the workstation certification pin after certifying you on the tablet?
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Do you feel you were adequately trained in the position before being left alone? When did you feel ready to work at the station completely by yourself ?
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Have you been trained on the new roll out by your Restaurant Manager? (Ex. Cholula Buttery Jack)
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Did you try our new products during training? Can you explain how did it/ they taste?
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Can you describe our new product to our guest?
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Can you mention any other current promotions? (Ex. Diamond Backs, coupons, 2 tacos addition, 4 for $4)
Misc Items
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Are the Training Checklists on the ring available for use in the office?
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Team Leader certificates are posted in the store.
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Serv Safe certificate(s) posted in the store office
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Certified employees are receiving the certification pins from RM
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Tablet is working properly
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Tablet is kept secured in a locked box?
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Proper uniform standards are being followed by all employees. Includes shirts tucked in, hat or visor, belt, pants, slip resistant shoes and name tag. For Management include scarfs and ties.
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Food handlers certificates on file at the restaurant
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Was the temperature of the jumbo patty you received at the DT above 125F?
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Was the temperature of the French fries you received at the DT above 150F?
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Were the tacos you received at the DT of good quality ?<br>
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Was the employee at the DT available for you as soon as you approach to the DT window?
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Did the guest service employee reconfirm the order at the speaker box?
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Did the guest service employee at the DT reconfirm the order when handing out the bag of food?
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Did the guest service employee thank you for your business?
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Was the employee at the DT friendly? Did he/she make you feel welcome?
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Are baskets in use for the dining room orders?<br>
