System Events: Triple Bacon Buttery Jack, Grilled French Toast, Fish Sandwich, Microwavable Rice Packet

• Restaurant Number

• Restaurant Number

• Address; GPS Locate
  Address

• Conducted on

  Date

• Prepared by

• Person in Charge

PLACE

• Menuboard is correct and in good condition with proper menu panels and pricing in place.

  YES

  NO

• 

• Proper POP is up and the restaurant matrix is followed; no old POP

  YES

  NO

• 

• 

• 

• Parking lot is clean of debris

  YES

  NO

• Dumpster gates are closed and dumpster lids are closed

  YES

  NO

• Dining room tables and chairs are clean. Condiment station is cleaned and stocked. Floors are clean and dry; mat in front of the drink station.

  YES

  NO

• Restrooms are cleaned and stocked with soap, paper towels and toilet paper.

  YES

  NO

PRODUCT

• Triple Bacon Buttery Jack was assembled properly, meat was hot and fresh, in correct packaging

  Yes

  No

  N/A

• 

• Grilled French Toast Plate was assembled properly, powdered sugar, correct packaging, received accompaniment packet with 2 syrups, fork, knife and napkins.

  Yes

  No

  N/A

• 

• Fish Sandwich was assembled properly, hot fish filet, in correct packaging.

  Yes

  No

  N/A

• 

• Microwavable Rice Packet was cooked properly, rice is thawing for 14+ hours, shears available at the assembly station, microwave cook times are programmed properly.

  YES

  NO

• 

• Fries were at 150 degrees or hotter when received

  YES

  NO

• All flavors are available at the Freestyle Unit, white light is cleared

  YES

  NO

ORDER ACCURACY

• My order was confirmed at the speaker, "Do I have your order correct on the screen."

  YES

  NO

• My order was confirmed before payment?

  YES

  NO

• My order was confirmed during delivery?

  YES

  NO

• My receipt was checked off by the person assembling and delivering my order?

  YES

  NO

• My order was 100% accurate?

  YES

  NO

PEOPLE

• Well Trained; guest service team members can describe the new products.

  YES

  NO

• Freindly; team members are smiling and connect with guests right away.

  YES

  NO

• Neat and Well-Groomed; clean uniforms, hair neat and pulled back, hats and visors, shirts tucked in, name tags on all employees.

  YES

  NO

CONSISTENT & QUICK SERVICE

• Did you receive your order in a "reasonable" amount of time?

  YES

  NO

• Was the correct packaging used?

  YES

  NO

• Did you receive condiments, napkins and a fork if applicable?

  YES

  NO

FOOD SAFETY

• Everyone handling food is wearing gloves upon arrival.

  YES

  NO

• Was the handwash timer on upon arrival? If not was proper corrective action taken?

  YES

  NO

• Is the "final flip and check" occurring at the grill?

  YES

  NO

• Is the managers Serve Safe Certificate posted in the office?

  YES

  NO

• Do all the sanitize buckets meet the standard of 150PPM to 400 PPM?

  YES

  NO

• Fish is stored on the bottom shelf of the POU and is being bagged properly. No "gloved hand or bare hand contact" with fish.

  YES

  NO

• Is the Food Safety Checklist properly completed for the last 5 days?

  YES

  NO