KGH Breakfast (Updated December 2019)

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

THE RESTAURANT - SETTING THE SCENE

• Are the opening hours displayed? (N/A in Open Lobby hotels)

  Yes

  No

  N/A

• Is the host greeting guests with a warm welcome?<br>1 Breakfast Host needs to be present at all times

  Yes

  No

  N/A

• Is the guest name being used?<br>Guests should be asked for surname instead of room number

  Yes

  No

  N/A

• Are all team members wearing name badges, and is their uniform clean and tidy?

  Yes

  No

  N/A

• Is coffee and tea being offered upon guests sitting down? -Tea being served in pots<br>There should be a minimum of 2 coffee options provided: Ground and Decaffeinated. Must be freshly ground medium roast coffee using any blend of either Arabica or Robusta beans.<br>Hot chocolate must be available on request

  Yes

  No

  N/A

• Are the selection of teas displayed in racks or baskets (A minimum of 4 maximum of 12) teas provided: Must include Black tea, Green tea, Fruit tea, Herbal tea, Decaffeinated Black Tea must be available on request)

  Yes

  No

  N/A

• Are guests tables being cleared and monitored throughout the service?

  Yes

  No

  N/A

• Are check backs being made with all guests?

  Yes

  No

  N/A

• Is a supervisor walking the floor ensuring all responsibility's are being met and speaking to guests?

  Yes

  No

  N/A

TABLE SETTING

• Is the sugar bowl clean with 10 white, 10 brown and 10 sweeteners?

  Yes

  No

  N/A

• Does each place setting have a 12oz white mug?

  Yes

  No

  N/A

• Does each place setting have main knife, side knife, fork and dessert spoon laid on a tri fold white napkin?

  Yes

  No

  N/A

• Is the non-handled milk jug placed on a white saucer in the centre of the table with teaspoon per setting

  Yes

  No

  N/A

• Are the salt and pepper pots full and clean?

  Yes

  No

  N/A

• Are pancakes available on request/IF open Lobby are pancakes being cooked from fresh in front of guests at chef’s station Is maple syrup available

  Yes

  No

  N/A

HOT BUFFET

• 1 breakfast delighter provided in Open Lobby - are Pancakes provided>

  Yes

  No

  N/A

• Are hot plates available by the buffet?

  Yes

  No

  N/A

• Are tri fold white napkins available?

  Yes

  No

  N/A

• Are appropriate buffet grade serving implements available?

  Yes

  No

  N/A

• Is there buffet signage for each item where applicable?

  Yes

  No

  N/A

• Are all Sauces provided in bottles or serving bowls on the buffet

  Yes

  No

  N/A

• Is there a minimum of 9 (maximum 12) hot items provided and MUST include: Unsmoked back rindless bacon, Premium Pork Sausages 70% min meat content, fried eggs, scrambled eggs, potato rosti or hash browns, tomatoes, mushrooms, baked beans.

  Yes

  No

  N/A

• All hot items should be displayed as the order on this sheet:

• Are scrambled eggs moist, tasty, hot and is there adequate quantity considering volume?

  Yes

  No

  N/A

• Are fried eggs available, quantity enough for time of service, cooked to order and not over cooked?

  Yes

  No

  N/A

• Are baked beans available, suitable amount for time of service, hot and no film over top or sides?

  Yes

  No

  N/A

• Are grilled half tomatoes available, cooked evenly, not over cooked or lost its shape?

  Yes

  No

  N/A

• Are sauteed close cup mushrooms available, hot and golden in colour, not soaking in liquid?

  Yes

  No

  N/A

• Are Hash browns or potato rostis available, adequate quantity, hot and evenly brown, not overcooked?

  Yes

  No

  N/A

• Are Back Bacon and Streaky Bacon available, cooked evenly and crisp?

  Yes

  No

  N/A

• Are classic pork sausages available and cooked evenly?

  Yes

  No

  N/A

• Is the Chef available and interacting with the guests?

  Yes

  No

  N/A

• Is there signage visible offering items cooked on order eg poached eggs?

  Yes

  No

  N/A

• Are all items served hot?

  Yes

  No

  N/A

COLD BUFFET

• Are plates available?

  Yes

  No

  N/A

• Are appropriate buffet grade serving implements available?

  Yes

  No

  N/A

• Is cheese available and served in a chill well or glass fronted fridge?<br>A minimum of 3 (maximum 7) types of cheese must be provided and include minimum 2 hard cheeses and 1 soft cheese

  Yes

  No

  N/A

• Is there a minimum of 2 meats available and served from a chill well or glass fronted fridge?<br>There should be a minimum of 2 (maximum 7) types of cold meat provided and include: cooked ham (no added water, not formed or pressed) plus a non- pork product.

  Yes

  No

  N/A

• Is plain yogurt available in a big bowl for self service?

  Yes

  No

  N/A

• Are individual flavoured yogurts available?<br>There should be a minimum of 2 (maximum of 6) yogurt types provided including plain/natural, fruit, 1 type must be low fat. Yogurt should be served in a chill well or glass fronted fridge.

  Yes

  No

  N/A

• Is there Fruit of the Forest berry compote available?

  Yes

  No

  N/A

• Are red cherry tomatoes and boiled eggs available?

  Yes

  No

  N/A

• Does the presentation look fresh and appetising and has the space been used well?

  Yes

  No

  N/A

FRUITS

• Is there a minimum of 3 (maximum 5) fruit items provided including Fresh Fruit Salad, A bowl of Whole Fruits (mixed/seasonal). All Fruit should be served from a chill well or glass fronted fridge

  Yes

  No

  N/A

• Is fresh fruit salad available?

  Yes

  No

  N/A

• Are there no more than 3 types of dried fruit available?

  Yes

  No

  N/A

MILK / JUICES

• Are all milk and juices served from a chill well or glass fronted fridge? <br>A minimum of 3 (maximum 5) juices must be provided and include: Pressed/squeezed orange juice (not from concentrate). One fresh fruit smoothie is permitted.<br>A minimum of 2 types of milk must be provided: Full fat and Semi Skimmed. Non-Dairy Milk available on request, Soya milk must be available on request.

  Yes

  No

  N/A

• Are there plenty of clean 8oz Juice glasses available?

  Yes

  No

  N/A

• Is semi skimmed milk available in the dispenser?

  Yes

  No

  N/A

• Is the correct 100% pure orange juice available in the dispenser?

  Yes

  No

  N/A

• Is cranberry juice available in a jug?

  Yes

  No

  N/A

• Is tomato juice available by the bottle?

  Yes

  No

  N/A

• Is apple juice available in a jug?

  Yes

  No

  N/A

• Is chilled water available in a jug?<br>2 types of water must be provided: Still and Sparkling

  Yes

  No

  N/A

CEREALS

• Is there a minimum of 4 (maximum of 7) cereals provided must be Kellogs, Nestle, Wheetabix or National Muesli brand - and include: Regular Cornflakes, Gluten free items available on request, Healthy/low calorie Cereal, Children's Cereal, Muesli.

  Yes

  No

  N/A

• Are cereal bowls available clean, unchipped and to the right spec?

  Yes

  No

  N/A

• Is the area clean and tidy?

  Yes

  No

  N/A

• Are all cereals in bulk dispensing units or open bowls (Open Lobby green open bowls as specified in OSE list)

  Yes

  No

  N/A

BREADS / PASTRIES

• Is the self service toaster clean, in full working order and is the cover over the control panel? Please test.

  Yes

  No

  N/A

• Are side plates easily available by the toaster and by the pastries?

  Yes

  No

  N/A

• Is there a minimum of 4 (maximum of 9) breads available & include: <br>Gluten free available on request together with facility to toast it.<br>Sliced white bread, sliced wholemeal/brown & baguettes

  Yes

  No

  N/A

• Is fresh sliced white and brown bread available in baskets?

  Yes

  No

  N/A

• Is there a white baguette displayed in basket provided?

  Yes

  No

  N/A

• Is there a knife and linen napkin provided?

  Yes

  No

  N/A

• Are twin packs of ryvita available?

  Yes

  No

  N/A

• Are 3 types of pastries available and not overcooked?<br>There should be a minimum of 3 (maximum of 5) pastries provided and include Plain Croissants (min 25g), Pastries of Bakery quality .

  Yes

  No

  N/A

• Is the bread section clean and tidy?

  Yes

  No

  N/A

SPREADS / PRESERVES

• Is there a selection of jam available?<br>There should be a minimum of 6 (maximum 8) jams and spreads provided including 2 fruit jams (including strawberry and reduced sugar options), Honey, Nutella, Marmalade and Marmite. Jams must be in single serve glass jars or in a glass jar with serving spoons.<br>Open Lobby - jams must be provided in Kilner jars.

  Yes

  No

  N/A

• Is marmalade available?

  Yes

  No

  N/A

• Is Honey available in squeezy bottles?

  Yes

  No

  N/A

• Is Nutella available in glass jars ?

  Yes

  No

  N/A

• Is Marmite available in squeezy bottles?

  Yes

  No

  N/A

• Butter and jams are NOT served in individual packs

  Yes

  No

  N/A

• Are individual portions of non-dairy spread (eg margarine) provided on request?

  Yes

  No

  N/A

• Other PERMITTED items include: Smoked salmon, cucumber, tomatoes, max 2 types of nuts/seeds, max 3 types of dried fruit, max 2 local specials, cold chocolate, fruit smoothie

KITCHEN FRIDGE CHECKS

• When checking fridges look out for date stamps and potential cross contamination.

• Has the main walk in fridge been checked?

  Yes

  No

  N/A

• Has the Bread Fridge been checked?

  Yes

  No

  N/A

• Has the Meat Fridge been checked?

  Yes

  No

  N/A
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