Audit

MEP Staff

M1 Staff Etiquette - staff polite, courteous and knowledgeable in relation to their specific role

M2 Material Storage - Correct and safe storage of materials on site, eg. Lubricants and oils

M3 Response time - Priority 1 Response time to emergency call-outs i.e. Within specified timeframe as per SLA (min 100% conformance)

M4 Record keeping - Record of support and input to the helpdesk relating to reaction to tasking and reporting of defects (min 10% of calls logged)

M5 Appearance of staff - Appearance of staff i.e. Clean and pressed uniform correctly worn, including security badges

M6 Attendance of staff - Regularity of attendance of personnel dedicated to a specific site from attendance records

M7 Written Reports - Comprehensibility of written reports at the point of on site preparation

Cleaning Staff

C1 Staff Etiquette - staff polite, courteous and knowledgeable in relation to their specific role

C2 Material Storage - Correct and safe storage of materials on site (98% conformance)

C3 Response time - Response time to emergency call-outs i.e. Within two hour timeframe, on-site call-outs as per SLA (min 90% conformance)

C4 Record keeping - Record of support and input to the helpdesk relating to reaction to tasking and reporting of defects (min 10% of calls logged)

C5 Appearance of staff - Appearance of staff i.e. Clean and pressed uniform correctly worn, including security badges (95% by audit)

C6 Attendance of staff - Regularity of attendance of personnel dedicated to a specific site from attendance records (100% plus conformance)

Sign Off
On site representative
Auditor's signature
Please note that this checklist is a hypothetical example and provides basic information only. It is not intended to take the place of, among other things, workplace, health and safety advice; medical advice, diagnosis, or treatment; or other applicable laws. You should also seek your own professional advice to determine if the use of such checklist is permissible in your workplace or jurisdiction.