KSS NW LTD - Security Officer Staff Appraisal

Title Page

Audit Title and Security Officers / Employees name
Security Officers SIA No.
Conducted on
Prepared by
Location

Appraisal

Objective and Completion Guide

OBJECTIVES:
1. Discuss Job Performance
2. Recognise strengths and areas for improvement

Completion Guide:
This appraisal form contains a list of key skills and competencies that are important for Site Supervisor’s and Security Officers.

Both the employee and their manager should prepare for the appraisal interview by considering the definitions that best describe the level of performance consistently displayed throughout the review period. Particular examples may be noted in the comments section.

50 and Under = Performance Development Needs - Unacceptable
51-89= ACCEPTABLE” grade is the level the employee is expected to consistently display.
90 and Above = Exceeds Expectations..

The manager should discuss each skill with the employee and a joint decision reached on the grease top awarded.

During the interview, agreement should be sought on the appropriate level of performance for each skill. Examples of where this has been attained by the employee may be noted in the comments box.

This form should be completed by the interviewing manager during the appraisal interview and signed off.

Personal Details

Employee or Security Officers Name
Date of Birth
Photo of SIA badge
SIA Badge No
Address and Post Code
Start Date with KSS NW LTD
Review Period From
Review Period To
Current Pay

Absences

List any periods of absence and reason.
Awards / Praise / Commendations

Staff Appraisal

Dependability: Trustworthy, can be relied upon. U= Poor time keeping; attendance; Appearance; Does not admit mistakes; Unwilling to help others A= Good time keeping and attendance; adheres to dress code; Admits failures; Helpful to others E= Takes on extra workload and responsibility; Flexible approach to work; Helps colleagues and Clients; Uses initiative
Comments
Motivation: Takes pride in their work, self starter, not uninterested. U= Needs constant supervision; Uninterested; Needs constant instruction; Does not always carry out orders given by supervision A= Takes pride in their work; Displays an interest in their job; works with minimum supervision; Positive attitude when dealing with new challenges. E= Takes the initiative to keep busy; Takes the initiative to learn from others; ~Takes pride in achievements; Sets and maintains high standards within their own area of responsibility.
Comments
Communication: Talks in a way that can be understood, records information clearly and accurately, listens to and understands others. U= Difficult to understand; Poor written reports; Makes errors when recording information or illegible or cannot be understood; Overlooks details A= Speaks Clearly; Good written reports, which are legible, accurate and easy to understand; Projects a credible image and inspires clients confidence; Pays attention to detail. E= Confident communicator at all levels, both written and oral.
Comments
Job Knowledge: Knows their job well, understands the law and how to apply it. U= Does not know their job and procedures well; Has no apparent interest in developing their job knowledge A= Knows the job well; Knows the procedures E= Has an excellent knowledge of their job and associated legislation; Takes all opportunities to improve and develop their understanding and knowledge
Comments
Coping with Pressure; Patient and maintains a positive attitude all day. Able to handle difficult situations. U= Easily upset; Flusters; Seeks constant re-assurance; Irritable or impatient; Unable to handle more than one task at a time A= Handles day to day problems confidently; Has a positive attitude; ~Bounces back from disappointment. E= Tolerant and patient with others when I under pressure; Takes control of difficult situations; Remains calm when faced with competing demands
Comments
Self Management: Organises their day and takes responsibility for their own area of work. U= Does not plan; Untidy; Fails to carry out duties as instructed A= Plans their workload; Tidy and ensures work area is clear from clutter; Communicates changes with Management E= Manages time well, prioritises workload; Prepares for the next incident; Always knows what has to be done
Comments
Team Player / Team Work: Has a good team spirit and offers others support. U= Prefers to work alone; Does not join team activities; Unco-operative with colleagues; Criticises and blames others for problems; Protective about knowledge and areas of expertise; takes the credit when not due. A= Enjoys working and interacting with people; Co-operates with colleagues; Fits in to the team. E= Seeks and values the advice of colleagues; Shares information and tips; Gives support and praise; Gives and receives constructive feedback well
Comments
Client Focused: Interested in developing and maintaining a strong company/client relationship U= Does not appear interested in the client; Does not focus on the client’s requirements or requests A= Has a good relationship with client; Ensures the Client receives a good level of service. E= Suggests new initiatives; Suggests different/enhanced working methods; Focuses on the clients requirements
Comments

Technical Expertise: Use this section to comment on any aspect of the job, not covered in the previous appraisal sections.

Skill area and skills required and any comments.

Appraisal Oral Questions

What would you say are the main tasks and responsibilities of your job/role?
Do you meet the objectives of your job/role
Have you met objectives set from your last review
What objectives have you not met and provide constructive reasons.
Which areas of your work do you think you have done particularly well within the last 3 months / Year.
Which areas of your work have proved most difficult? Which have given you the least satisfaction and Why?
If you are experiencing any difficulties in your job, what is causing this? Are ther any obstacles we can overcome?
Have you any suggestions how the job could be done better?
What do you consider to be your key priorities and targets in your job during the next year and how will these contribute to the site / companies overall objectives.
What personal strengths and skills would you like to make more use of and are there any areas for improvement you would like to work on?
How the above improve your contribution to the site / companies business and how will it effect the way you will perform over the next year?
What training and development needs do you have that you think would improve the way you perform your job/role?
What if anything, do you think you may find difficult or problematic over the next year?
What if anything can be done to help you perform your job/role to the best of your ability over the next year?
Do you have any experience, skill, knowledge or qualifications that are not presently being used? How could these be put to better use or benefit to:- - Your job/role - The Site / Dept / Division - The Company
How have any training / development activities undertaken in the last year / Probationary period, helped you in your job/role?
Is there anything at work, which hinders you in your job/role or affects your colleagues/staff?
Is there any additional support that the company can address for you?

Overall Assessment

Based on the assessment for each area of skill, make an overall assessment of the performance of the staff member and select a rating.
Comments
If this assessment forms the 3 month probationary review, based on all the available evidence and performance, has the staff member passed or failed the probationary review period?
Comments

Training Needs

Training needs identified
- EFAW - First Aid
- Manual Handling
- DSE
- Fire Warden
- Use of Fire Extnigishers
- Ladder Inspection
- Racking Inspection
- Functional skills
- H&S
- Personal Safety
- Working at heights
- Other
- No Training Needs
Comments

Sign Off

Managers Comments
Position / Role
- Director
- Operations / HR Manager
- Regional / Area Manager
- Supervisor
Manager conducting the appraisal
Date of Appraisal
Security Officer / Employee Comments
Security Staff acknowledgement: I agree that the attached appraisal, is what was discussed during my appraisal interview today
Security Officer / Employee