Title Page
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Conducted on
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Prepared by
PFS
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Price gantry is clean and correct prices displayed
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Car wash, air line and water hose are clean and in good working order
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Every mod/product has the correct stripping , label , sisel and pos
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All gloves and towel dispensers are full and in good working order
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Outside trading is merchandised to plan, full clean and correctly priced
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All pumps and nozzles are working and clean
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Forecourt is free from litter and weeds
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There is no unapproved hand written signage on the site
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Receipts are available at every pay at pump terminal
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Colleagues are dressed for service
Car Park
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Car park is litter free , clear of weeds and landscaping is well maintained
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Cash machines are clean with the screen wiped and free of old receipts
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Recycling areas are clear, clean, with no rubbish on the floor
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Signage is in good condition with lighting working properly
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Road markings are in good condition and pedestrian walk always are clearly marked
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Disabled/parent & child parking spaces are clearly sign posted
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Car park banners are taut , level and are relevant
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Trolley bay’s are clean and in excellent condition
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Bins are present , clean fit for purpose and emptied regularly
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All bollards pillars and woodwork are painted and well maintained
Store entrance/foyer
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All colleagues across the entire store are wearing the correct uniform and using safety equipment
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All external Tesco signs are illuminated where applicable
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Bins are present . Clean, fit for purpose and emptied regularly
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Entrances are clean and clear of clutter , including ceilings, windows and support beams <br>L
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Baskets are in good condtion, available and not obstructing the door
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All trolley types are available , litter free, clean and fit for purpose. Blue roll is available where applicable
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Customer service desk is clutter free clean and tidy
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Kiddies rides , photo booth, pay phone, coin star and stamp machine are in good working order <br>
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Security lectern is clutter free clean and tidy
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Here to help boards are up to date and well presented
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Point of sale reflects the most recent brochure . Cyclone boards are clean , tidy and fit for purpose
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All concession companies are clean , tidy And trading in their allocation space only (EG Max Speilmann, Timpsons, Specsavers)
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Community boards are well presented and up to date
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Lobby and foyer are not congested and follow the trade plan
Front end/ Services
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Products left behind on tills and waste are regularly removed.
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Leaflet holders are full, tidy and displayed as per the current POS brochure
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Self- checkout areas are clear , clean and ready for use
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Bags of life are readily available and displayed as per planograms
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The checkout work station is clutter free clean and tidy
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Bags of help stand is tidy and up to date
Customer toilets
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Customer toilets are clean, smell fresh and free from clutter and toilet roll is available
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Soap dispensers, toilet roll holders, hand dryers, cubicle locks , coat hooks and disability alarms are in good working order
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The instore housekeeper hourly checklist is displayed and up to date
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Baby changing facilities are clean , have nappies and wipes available . Bins are regularly emptied
Customer Cafe
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Colleagues are dressed for service
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All crockery , cutlery , tables and chairs are in good condtion
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Display cabinets are full , clean , priced and food quality is excellent
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Floors, walls, windows and preparation/serving areas are clean
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High chairs and trolley lockers are available for customers and clean
Fruit & Veg/Horticulture
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Star lines are up to date , with indicators , in store and have enough space
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Chilled cabinet grills are free from obstruction, clean and operating correctly
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Reduced to clear areas are clean , well presented and have correct POS displayed
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Every mod/product has the correct stripping , label, sisel and POS
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Shelving , equipment and flooring is clean and fit for purpose
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Quality checks have been completed
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Congestion plan is followed and there are no unattended cages or kick stools
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Department is presented as per redefining rumble principles
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Bag holders are positioned every two mods of loose products
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Plant/ flowed stand is clear of debris and excess water . Bags are available and capillary matting is used.
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Flower buckets all have fresh clean water present . Plants are regularly watered
Dairy,Meat & Poultry
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Star lines are up-to-date with indicators present in stock and have enough space
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Chilled cabinet grills are free from obstruction , clean and operating correctly
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Reduced to clear areas are clean well presented and have correct POS displayed
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Every mod/product has the correct stripping , label , sisel and POS
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Shelving , equipment and flooring is clean and fit for purpose
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Quality check have been completed
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Congestion plan is followed and there are no unattended cages or kick stools
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Department is presented as per redifined rumble principles.
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All directional signage is up to date and relevant
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Tops of chillers are free from debris and clean
Counters
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Every mod/product has the correct stripping , label , counters ticket ,sisel and POS<br>
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Chilled cabinet grills are free from obstruction, clean. And operating correctly
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Work surfaces , glass chillers and ovens and all areas are clear, and clean
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Counters are set up and displayed as per WGLL guide
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Shelving, equipment and flooring is clean and fit for purpose
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Opening times and relevant chalk boards and POS is up to date
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Quality checks have been completed
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All back of counter areas are de-junked, and free from clutter
Bakery
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Star lines are up to date with indicators present , in stock and have enough space
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ISB bags and tongs are available for customers and the view is clear and clean
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Products have been baked and finished to specification
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Every mod/ product has the correct stripping , label , sisel and POS
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Shelving , equipment and flooring is clean and fit for purpose
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Quality checks have been completed
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Sampling table is clean and fit for purpose with fresh product available for customer
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Congestion plan is followed and there are no unattended cages or kick stools
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Under shelf drawers are clear clean with all clean as you go tools available
Ambient areas
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Star lines are up to date with indicators present , in stock and have enough space
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All directional signage is up to date and relevant
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Reduced to clear areas are clean, well presented and have correct POS displayed
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Every mod / product has the correct stripping label, sisel and POS
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Shelving equipment and flooring is clean and fit for purpose
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Under shelf drawers are clear, clean with all clean as you go tools available
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Congestion plan is followed and there are no unattended cages , kick stools
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Clip strips are well maintained , have the correct label and are as per WGLL
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Capping shelves adhere to health and safety principles and only contain star and promo lines
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Frozen glass is clear and clean . Grills are free from litter and cabinets are in good working order
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Tops of freezers are free from debris and clean
GM
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F&F sized, not over filled , visual merchandising guide followed
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Fitting rooms are clear and tidy
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Reduced to clear areas are clean , well presented and have correct POS
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Every mod/ product has the correct stripping , label , sisel and POS
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Shelving , equipment and flooring is clean and fit purpose
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Under shelf drawers are clear, clean with clean as you go tools available
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Congestion plan is followed and there are no unattended cages or kick stools
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Capping shelves adhere to health and safety principles and only contain star lines or promotion lines
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All directional signage is up to date and relevant
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Make up cabinets are clean, tidy and well merchandised with bags and tissue available
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All seasonal and promo trading areas are up to date , relevant and easy to shop
Pharmacy
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All POS/Signage is correct and adheres to corporate guidelines
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Every mod/product has the correct stripping, label ,sisel and POS
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Till point is clean, clutter free and tidy
Pharmacy
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Demo models are present and in working order . There are no maintenance issues
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Every mod/product has the correct shelf edge stripping , shelf edge label, sisel and POS
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Till point is clean, clutter free and tidy
Colleague areas
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Colleague toilets are clean, smell fresh and free from clutter , toilet roll is available and are checked hourly to ensure standards maintained
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Soap dispensers, toilet roll holders , hand dryers , cubicle locks , coat hooks and disability arms are in good working order
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Colleagues changing rooms are de junked clean and tidy with lockers in good working order
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Communication boards are de junked, up to date and tidy
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Colleague room is clean de junked communication board is up to date and the food offer reflects WGLL
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All colleague offices are de junked , clean , tidy and reflect WGLL
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The big 6 poster is up to date with SM message included
Warehouse/Yard
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Warehouses are clean and tidy and well marshalled
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Waste and recycling areas are well managed and reflect WGLL standards
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Replenishment trolleys and kick stools are clean and fit for purpose
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Yard is clean, clear of rubbish and excess equipment
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Chillers are clean. , tidy and well presented
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Equipment/ consumable racking is clean, tidy and well maintained
