Title Page
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Store Number
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Store name
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Conducted on
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Prepared by
Store Engagement
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Have all colleagues been trained on lockdown?
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All colleagues have seen the Usual suspect/Stop &Think DVD and discussed lockdown with the lockdown champion and Training record cards signed off.
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Have colleagues completed the Click & Learn Modules on Stock control, Modern Stock take and Shrink & Security (Role Specific i.e SM/DM/TL/Stock controller).
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The status on Click & Learn is showing Green
a) Modern stock take Bronze & Silver
b) Managing Stock & Availablility (All Modules) -
Is the weekly shrinkage meeting being completed?
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Weekly meeting should be completed with relevant next steps recorded on the loss Prevention Dashboard
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Have all security guards attended the great guarding training? (where applicable)
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Speak to the guard about their training e.g Awareness of security 6 , red route and involved in weekly shrink meeting.
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Security refresher training (Part of legal 2) has been completed.
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All colleagues should have completed the last security refresher training and training record cards signed off
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Can colleagues and management team describe their worst shrinkage areas?
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Store team should be able to describe the stores worst shrinkage areas
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Periodic Guarding KPI completed
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store has completed periodic guarding KPI and this reflects the actual guarding quality in store
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Does the store have minimum of 2 colleagues trained on news & Mags process ?
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Check training record reflects this and store has a copy of the news & mags colleague guide
Shrink Folder
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Has the store got a live Deep Dive plan & that has been reviewed.
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The most recent Deep dive plan has been built within 2 weeks of being released and displayed to cover all relevant threats in the particular store. There is also a review and signature every 5/6 weeks
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ACAYG reports have been reviewed weekly
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Evidence of ACAYG has been actioned, filed for a minimum of 4 weeks and there is a dedicated area to clear
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Have products on the SRM reports been recounted daily and any discrepancies corrected?
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All differences +/- £10 to be counted and recorded. Both shop floor and warehouse to have been counted
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Are the security 6 checks being completed on a daily basis?
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All red lights should have an appropriate next step [and not carried over for a number of days] and score reflects on the day of audit. AM checks must take place before 12.00
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Does the shrink folder contain a minimum of 12 weeks DSS ins/outs? And DSS check list reviewed and signed by SM
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Visually check there are 12 reports signed off by SM using the right template (V1.4) with relevant next steps for Red
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Have there been any auto-confirmed deliveries in the past 4 weeks for direct deliveries that were issued a TRN? (Ie: Arla, Warburtons etc…)
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Check the timing of deliveries, any auto-confirming deliveries must be changed by store ordering direct, late deliveries where necessary
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Has there been a news and mags entry each week on the DSS?
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Visually check that there is a entry for the each relevant supplier
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Coffee machine / staff room transfers actioned accodingly?
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Check the DSS outs report. Costa Daily and coffee nation regular. Colleague room a minimum of twice a week
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Are the store MST stock control routines dashboard compliant?
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Check the last 4 weeks stock wheel / MST stock routines for compliance (print off 4 weeks of MST stock routines report)
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Is the store compliant on all News and Mags KPI's? and next steps in place
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Check current News and Mags compliance reports (4 weekly average 90% compliance) store must have completed a full fixture scan.
Cash Management
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Is the store manager carrying out their daily and weekly check of the Finalisation Report? <br> <br>
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The key sections should be signed and annotated for any discrepencies, in SM absence annotations must be done by buddy S.M or OSM
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Are all till shorts/over of £10 and above recorded and next stepped? <br> <br>
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Visally check the Cashier Trend Analysis Form (RP2K225) is completed - should be no more than 2 days in arrears
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CLOSED LOOP CASH STORES - are resets being done on every main bank till at the end of each day? <br> <br>
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Check the SMART Cash EJ for 'reset' and check there is one showing for all main bank tills across the last 7 days
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Is the store manager carrying out a review of all voids? <br> <br>
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A daily list of voids to be printed and reviewed by the store manager. Consistent voids by a particular colleague, high value and any suspicious voids need to be investigated, printed and attached to the report.
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Is the store manager carrying out a review of all refunds? <br> <br>
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All refunds must have the "product description slip" attached to the tender report. Any suspicious activity needs to have a next step
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Is there evidence of interviews taking place following till discrepancies? (RP2K224) <br> <br>
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These must be completed within 2 weeks, signed with next steps for any identified issues
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Are self service routines being completed outside of peak times? <br> <br>
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Check the day (for compliance) and time of the fast lane reports, and CCTV for completion.
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Does self service contain less than £1000 in notes in each dispenser and in the acceptor? (Only check dispensers in closed loop cash stores) <br> <br>
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Check values in each dispenser and acceptor do no exceed £1000.
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Are all cash routines carried out under dual control and under cctv observation? <br> <br>
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Visually check CCTV for pickup/cash routines - use drop sheet/cash office journal for relevant times
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Have all users of the cash management system signed the password usage policy? <br> <br>
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Check the management team and admin assistants personnel files for this. Accounts are not shared between colleagues.
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Is the 'CMS Users Report' correct and only shows those who are employed in the shop? <br> <br>
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Ask the duty manager to show you the latest CMS Users Report and only current colleagues are showing. Buddy S.M should be removed when no longer needed (ie: after S.M returns)
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Are cash pick ups being posted within 20 minutes. <br> <br>
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Cash pick ups must be posted within 20 minutes to reduce the threat of cash loss
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CLOSED LOOP CASH STORES - are all tills, including self service emptied and banked at every G4S collection? <br> <br>
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Search the 'banking preparation' for the last 2 G4S collections in the Cash Office EJ. Check all tills are showing for every collection
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Are scratchcards held in the dispenser counted every night? <br> <br>
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Check the last 7 daily Finalisation Reports and confirm there is a value showing on the 'physical closing stock' line of the Lottery Report section. Zero Physical counts for scratchcards must have relevant next steps.
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Is the cash safe locked <br>
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The safe should be locked when not in use and combination kept secure
Security
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Are a minimum of 2 staff searches being carried out by each manager/Shift leader each week? Including visitors, cleaners and at weekends <br>
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Visually check the log book for completion. Store Manager & shift Leaders to have completed searches randomly across the week, The more searches that can be done reduces internal threats.
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Are all visitors being signed in and out? <br> <br>
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This to include tesco colleagues who have visited the store. Cross "time out" for any visitors who have not written a time on exit.
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Are mirrors in the correct locations and are able to be seen from the till area or the front of the shop? <br> <br>
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Visually check mirror locations on the shop floor, security guards should be checking these daily to ensure they are being used to their full potential
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Is the CCTV for the store fully working, covers all high risk areas and store. Does the monitor above the till show 4 cctv camera views? leadership team know how to use the CCTV & record? <br> <br>
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Check that all camera's can be seen on the monitor in the office. Camera's should cover health and beauty department, BWS, meat as a minimum. The monitor should show a 4 split screen including the camera that covers meat and health and beauty,Not the back areas or the cash office
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Safe Guard system PA's in use & tested weekly <br> <br>
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Person running the shift, security guard and cashier should be wearing them & tested weekly
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Is the tobacco delivery checked in Line by Line under cctv and transported using black box?<br> <br>
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Check CCTV to watch the process around this delivery.
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Is there Tobacco stored securely? <br> <br>
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Tobacco must be stored in the safe, not left on the floor waiting to be replenished, and safe must be locked when not in use.
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Is the cash office door locked at all times even when occupied? <br> <br>
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Check CCTV at random times to view this
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Are keys and alarm fobs controlled? <br> <br>
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Check management keys, how many keys are on their bunches and is the key control book being used to signed in and out keys
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Security Incidents are recorded <br> <br>
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Check all security incidents are recorded through the incident reporting system
Sales Floor
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Are all corporate lines security tagged on the shop floor? <br> <br>
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All corporate lines to be tagged close to the barcode and coffee not to be tagged on the lids
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Chewing Gum unit secure <br> <br>
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Ensure the units are locked and secure
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Are perspex risers used on high theft areas, H&B, Confectionary, Coffee <br> <br>
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Perspex risers should be used to help prevent large scale theft of products
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Is there Security POS on display? <br> <br>
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Security POS should be on display on high value and high theft areas. 1 per mod
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Kiosk door secure <br> <br>
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Can you gain unrestricted access to the kiosk area, combination must not be "1234"
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EAS gates and checkout deactivation unit works <br> <br>
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Daily checks to be carried out to ensure EAS gates and checkout deactivation units are working and provide full door coverage
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Department Key Entry should not be used with the exception of PFS.
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Check Dash board/ Store report to ensure the figure is £0.
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Is stock displayed on or next to the self service tills? <br> <br>
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Stock should not be displayed by or on the self service tills as this could lead to theft.
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Are self service PLUs up to date? <br> <br>
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A weekly check should be completed to ensure all PLUS are current and up to date
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Is the cashier visually checking the weight variation alarms from self service? <br> <br>
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Watch the till area to ensure the cashier doesn't just tap the monitor to authorise the alarm
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Are all colleagues carrying a printed barcode for self service? <br> <br>
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Ask a minimum of 2 colleagues
Back Areas
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Are all high value products on locked cages? <br> <br>
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Visualy check the BWS cages. Ensure these stay locked at all times when they are not being worked
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Is the bakery area, colleague room & cash office clear of stock? <br> <br>
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No stock should be stored in the bakery area, check under any work surfaces for any stock
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Is the click and collect cage secured and parcels kept securely inside? <br> <br>
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Visually check the cage. Check there is a log sheet to ensure the seal has not been tampered with. This must have been used consistently. Parcels to be secured A.S.A.P
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Is the store compliant on Click and Collect report? <br> <br>
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Store is Green on weekly Click & Collect KPI's (Sharepoint) and no lost at store being used
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Are all yard areas, RSU and consumable cages clear of any equipment that could allow concealment of stock? <br> <br>
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All equipment should be in cages. Move these cages to ensure that there is no stock
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Are odds and discontinued lines controlled? <br> <br>
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All odds must be neatly in green trays with details recorded on the side, is there a plan to clear discontinued lines
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Is the door guard alarmed and the key locked away in the key cupboard?Are all fire doors sealed, and seal number matches number on seal sheet? <br> <br>
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All fire doors have seals on them and the numbers are recorded on a seal sheet attached to the door
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Is the smoke cloak/DNA box working? <br>
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Check the smoke cloak box, is the green light on and keys removed
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Are lockers available for colleague and visitors use and keys left in lockers end of each shift
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Visually check that lockers are able to lock properly and not damaged.
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Do all staff facilities (toilet/staff room) transfers have a sticker over the barcode? <br> <br>
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This sticker should be signed and dated by the person who completed the process.
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Do all colleague purchases have a reciept with them? <br> <br>
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Check both the cupboard and the fridge for products that have been purchased
Waste Management
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Is there any evidence of Reduced to Clear items being put to one side & evidence of grazing? <br> <br>
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Check the warehouse and the chiller to see if there is evidence of grazing
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Is there a designated area for Emergency Product Withdrawls? <br> <br>
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Check all areas of the warehouse and chiller for a relevant area, this should not have any waste or stock on it
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Is there any evidence of waste being allowed to build up? <br> <br>
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Check the chiller that there is no waste build up. [All waste should be cleared a minimum of twice daily] should not contain excess stock from previous days (check dates on stock)
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Are all waste bins locked? <br> <br>
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Visually check all external waste bins. Ensure any recycling bin are also locked, No food waste to be in there
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Is all waste bagged in the correct rubbish bags? Then put in the designated locked cage <br> <br>
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Visually check the waste & cage. There should be no loose waste in the cage. The cage should be locked
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Has the waste print checked & signed filed for two weeks <br> <br>
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Evidence of reports being signed by the SM or Shift Leader before disposal
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Loose waste is recorded regularly including Banana & Avocado.<br>
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Review SBO for the last 14 days for banana waste - 054739758 & Avocado waste 074472024
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News and Mags waste has been recorded weekly <br> <br>
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Check evidence that waste has been recorded in the last 4 weeks