Title Page

  • Outlet

  • Hari/Tanggal/Waktu

  • Prepared by

  • Staff Incharge

LUNCH & DINNER SAFFRON

  • 1. Saffron restaurant clean as per standard?

  • 2. Table & chairs clean as per standard? No wobbly tables?

  • 3. Table setup as per standard? Ready to serve guests?

  • 4. Buffet table clean as per standard? Setup ready for next day?

  • 5. Maintain cleanliness & tidiness waiters station?

  • 6. Not Available items?

  • 7. Attend/Conduct afternoon briefing?

  • 8. Listed Afternoon Briefing materi?

  • 9. Staff aware of N/A Items, Promo, Banquet, and other specials or upselling?

  • 10. Others. Please specify...

LUNCH/DINNER BANQUET

  • 11. Event/Banquet Listing:

  • - Group Name:

  • - Venue:

  • - Layout:

  • - Coffee Break 1

  • - Lunch

  • - Coffee Break 2

  • - After event Guest Feedback:

  • 12. Event/Banquet Listing:

  • - Group Name:

  • - Venue:

  • - Layout:

  • - Coffee Break 1

  • - Lunch/Dinner

  • - After event Guest Feedback:

CINNAMON TERRACE

  • 1. Cinnamon terrace clean as per standard?

  • 2. Table & chairs clean as per standard? No wobbly tables?

  • 3. Table setup as per standard? Ready to serve guests? Ashtray?

  • 5. Maintain cleanliness & tidiness waiters station?

  • 6. Any Special event? Name?

  • 7. Karaoke setup?

  • 8. Food stall ready?

  • 9. Beverage stall ready?

  • 10. Stall Staff incharge:

MINGLE & GUEST COMMENT

  • 11. Guest Comment? Room Number? Feedback on Service? Staff name?

  • 12. Guest Comment? Room Number? Feedback on Service? Staff name?

  • 13. Guest Comment? Room Number? Feedback on Service? Staff name?

  • 14. Guest Comment? Room Number? Feedback on Service? Staff name?

  • 15. Guest Comment? Room Number? Feedback on Service? Staff name?

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