FAQ

  • Wish you a pleasant MOD shift

    Please read the note below before you start the shift


    Note:-

    Please fill in the mandatory sections to successfully complete this report

    Please inspect areas with a fresh eyes and reports faults and issues

    Week day MOD starts at 6pm till 11 am

    Week end Mod checks in to the hotel at 6 pm on Thursday and checks out at 9 am on Saturday

    Weekend MOD is permitted to get their family to stay with them

    Please do not order from room service, meals are restricted to buffet in lemon tree only

    Laundry and Minibar would be on chargeable basis during the stay as extras

    Be available round the clock for any emergencies and guest issues

    MOD should submit the report to all concerned by end of the shift ( weekend mod should send the report twice, ie on Thursdays and Fridays by 12 pm )

Information

  • Name of the Manager on Duty

  • Date

  • DAY

  • Please note that the room blocked for you may change as per business requirements , in case of sold out occupancies

  • Please note that the room blocked for you may change as per business requirements , in case of sold out occupancies

  • Checked for special instructions from GM

  • Reported on start of shift to the operator

  • Special Events

  • Number of rooms at start of shift

  • Number of rooms at end of shift

  • Checked all activities in the lobby area and provided maximum assistance to arriving and departing guests

  • Performed complete tour of the hotel and reported findings

  • Minimum of 3 arrival rooms inspected

  • GUEST COMPLAINTS & INCIDENTS

  • details
  • Details

  • VIP IN HOUSE / ARRIVALS

  • VIP DETAILS
  • Details

Property Round

Walk through report

  • HOTEL PHERIPHERY

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • HOTEL SIGNAGE

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • MAIN ENTRANCE

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • LOBBY

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • TEA GARDEN

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • SAFE-BOX ROOM

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • LOBBY WASHROOMS

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • RIALTO

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • LEMON TREE

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • FIRE EXITS

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • ELEVATORS

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • IBRIDA

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • REDLION

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • MAIN KITCHEN

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • RASOI

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • BANQUETS

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • PRAYER ROOMS

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • ADMIN OFFICE

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • HEALTH CLUB

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • SPA & SALON

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • SWIMMING POOL

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • EXECUTIVE LOUNGE

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • RUKA

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • GUEST FLOORS

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • BASEMENT 1, 2 & 3- PARKING SPACES

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • STAFF CAFETERIA

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • STAFF LOCKERS

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • GARBAGE ROOM

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • OFFICE SPACES

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • LAND SCAPE

  • Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

  • Issues noted

  • STAFF SPOT CHECKS

  • name & details
  • Name

  • Spot check on

  • Remarks if any

  • ROOM INSPECTION
  • Room no

  • Compliance

  • Issues noted

  • Informed to

  • MOD SIGNATURE

  • Please email this report to all HOD, Managers , GM secretary & GM

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