Title Page
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Conducted on
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MOD Name and SN#
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Property Name
This report belongs to Royal Lazure Hospitality. The content is strictly confidential and intended for internal use only. Unauthorized distribution or disclosure of this information is prohibited.
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1. Were all scheduled Front Office team members present during working hours, wearing proper uniforms and name tags, and handling the check-in and check-out process effectively, while addressing any guest complaints or feedback received?
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2. Is the entire Front Office and back offices clean and well-organized, with the lobby lounge clean, odor-free, with sofas in good condition, pleasant music playing, the tea and coffee station well-stocked and organized, and the guest toilets clean, stocked with necessary amenities, and odor-free?
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3. Is the VIP lounge clean, odor-free, with sofas in good condition, pleasant music playing, and the tea and coffee station well-organized and stocked with necessary items for guest use?
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4. Were all meeting rooms, including Qial and Magna, clean and odor-free, with the surroundings, main entrances, and tables in good condition, and guest toilets stocked with sufficient amenities?
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5. Were the public areas of the main reception clean and free of litter?
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6. Was Dara Restaurant clean, including surroundings, main entrance, and guest toilets, with tables well-organized inside and outside, in good condition, and the buffet properly labeled, while all scheduled team members were present, in uniform, with name tags, and pleasant music playing, the restaurant odor-free, and any guest complaints or feedback addressed?
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7. Was Leuke Kome clean and odor-free, including surroundings, main entrance, tables, cushions, and bar area, with pleasant music or theme-related TV playing, all scheduled team members present, in uniform, with name tags, and any guest complaints or feedback addressed?
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8. Was Akdeniz Restaurant clean and odor-free, including the surroundings, main entrance, tables inside and outside, and guest toilets, with pleasant music playing, all scheduled team members present in uniform with name tags, and any guest complaints or feedback addressed?
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9. Is the pool and beach area clean and litter-free, with pleasant music playing, an assigned pool attendant in proper uniform with a name tag, and all pool beds neatly arranged with towels?
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10. Was the gym clean and odor-free, including the surroundings, main entrance, and locker rooms, with theme-related music playing, all scheduled team members present in uniform with name tags, guest toilets clean and stocked with amenities, and the water station well-arranged with enough cups, while guest complaints or feedback were promptly and effectively addressed?
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11. Was the SPA clean and odor-free, including the surroundings, main entrance, locker rooms, and swimming pool, with theme-related music playing, all team members in uniform with name tags, guest toilets stocked with amenities, pool beds arranged with towels, and any guest complaints or feedback promptly addressed?
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12. Was the Staff Canteen clean, well-ventilated, with enough food, seating, and a separate area for ladies, proper hygiene practices by food handlers, clear food labels with allergens, and well-maintained waste bins?
