Manager On Duty Report

• Wish you a pleasant MOD shift
  
  Please read the note below before you start the shift
  
  Note:-
  
  Please fill in the mandatory sections to successfully complete this report
  
  Please inspect areas with a fresh eyes and reports faults and issues
  
  MOD starts at 9am to 8pm
  
  
  Be available round the clock for any emergencies and guest issues
  
  MOD should submit the report to all concerned by end of the shift.
  

• Name of the Manager on Duty

  Select Abdulla Saif Ahmed Awais Kiani Anjali Pillai Deep Dedhia Hari Nair Jason Lynn John Kennedy L Prasad Maria Zaldua Prashanth Shetty Rama Koteshwara Roberto Bautista Shiju Nair Syed Illyas Thess Coral

  • Abdulla Saif
  • Ahmed Awais Kiani
  • Anjali Pillai
  • Deep Dedhia
  • Hari Nair
  • Jason Lynn
  • John Kennedy
  • L Prasad
  • Maria Zaldua
  • Prashanth Shetty
  • Rama Koteshwara
  • Roberto Bautista
  • Shiju Nair
  • Syed Illyas
  • Thess Coral

• Date

  Date

• DAY

  Select MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY

  • MONDAY
  • TUESDAY
  • WEDNESDAY
  • THURSDAY
  • FRIDAY
  • SATURDAY
  • SUNDAY

• Please note that the room blocked for you may change as per business requirements , in case of sold out occupancies

• Please note that the room blocked for you may change as per business requirements , in case of sold out occupancies

• Checked for special instructions from GM

• Lead Morning briefing

• Special Events

• Number of rooms at start of shift

• Number of rooms at end of shift

• Checked all activities in the lobby area and provided maximum assistance to arriving and departing guests

• Performed complete tour of the hotel and reported findings

• Minimum of 3 arrival rooms inspected

• GUEST COMPLAINTS & INCIDENTS

details

• Details

• VIP IN HOUSE / ARRIVALS

VIP DETAILS

• Details

Walk through report

• HOTEL ENTRANCE

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• HOTEL SIGNAGE

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• MAIN ENTRANCE - Piazzale

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• LOBBY

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• POOLS AND GARDENS

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• SPA

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• DEVOTI BREKAFAST AND BUFFET

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• DEVOTI LUNCH/DINNER

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• BAR

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• FIRE EXITS

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• ELEVATORS

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• KITCHEN

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• MEETING ROOM

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• DAIKIN AREA

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• MEETING ROOM

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• GYM

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• SWIMMING POOL - DOUBLE CHECK

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• GUEST FLOORS

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• PARKING SPACES

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• STAFF CAFETERIA - SPADONI

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• STAFF LOCKERS

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• OFFICE SPACES

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• LAND SCAPE

  Compliant

  Non - Compliant

  Not Checked

• Please note details and attach pics if necessary, you may also select quick text of common issues from the list below

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• STAFF SPOT CHECKS

Staff uniform spot check (2 at least)

• Name

• Spot check on

  Select Grooming Product Knowledge Attitude Guest interaction Telephone etiquettes

  • Grooming
  • Product Knowledge
  • Attitude
  • Guest interaction
  • Telephone etiquettes

• Remarks if any

ROOM INSPECTION (3 arriving suite or random suite)

• Room no

• Compliance

  Compliant

  Non - Compliant

  Not Checked

• Issues noted

  Select Bulbs fused Water leakage Requires cleaning Requires painting Requires polishing Stains on the floor Stains on the carpet Stains on the sofa Area blocked Safety issues Area closed for maintenance Area closed for cleaning Dust in furniture Stained linen Dust on glasses Odor in room Amenities missing Curtain requires pressing Stains on curtain Previous guest items left behind

  • Bulbs fused
  • Water leakage
  • Requires cleaning
  • Requires painting
  • Requires polishing
  • Stains on the floor
  • Stains on the carpet
  • Stains on the sofa
  • Area blocked
  • Safety issues
  • Area closed for maintenance
  • Area closed for cleaning
  • Dust in furniture
  • Stained linen
  • Dust on glasses
  • Odor in room
  • Amenities missing
  • Curtain requires pressing
  • Stains on curtain
  • Previous guest items left behind

• Informed to

  Select Engineering Housekeeping

  • Engineering
  • Housekeeping

• MOD SIGNATURE

  Sign

• Please email this report manager@lamonastica.com,Frontofficemanager@lamonastica.com,chef@lamonastica.com,housekeeping@lamonastica.com,restaurant@lamonastica.com,spa@lamonastica.com,accounting@lamonastica.com,manutenzione@lamonastica.com