Manager Shift Check

• Conducted on

  Date

• Prepared by

• Location
  Address

Shift Management

• SPW & SMT- completed 100%, up to date (sales/targets/crew positioned correctly)

  Yes

  No

  N/A

• Crew Positioning- Side 2 Open During Peak, Aces in Places?

  Yes

  No

  N/A

• Manager wearing headset and actively communicating with crew?

  Yes

  No

  N/A

• Are crew aware of shift targets?

  Yes

  No

  N/A

• Shift Manager completing travel paths actively engaging with customers? Are they following up on opportunities seen?

  Yes

  No

  N/A

• Crew in correct uniforms- Apron/Hats/Namebadges/Shoes/Socks

  Yes

  No

  N/A

Food Safety

• Cloth buckets- clean in time, warm water with lid- alkaline strip on cloth bucket?

  Yes

  No

  N/A

• Back Sink- area clean, 3rd sink in time, warm water with sanitised strip?

  Yes

  No

  N/A

• Mop Buckets- Clean and in good repair

  Yes

  No

  N/A

• Walk In Fridge- Is product rotated/in time and covered and stored appropriately? No stock on floors

  Yes

  No

  N/A

• Walk In Freezer- Is product rotated/in time and covered and stored appropriately? No stock on floors

  Yes

  No

  N/A

• Back Area- Is product in time, in date, covered with secondary timers and stored appropriately? No stock on floors

  Yes

  No

  N/A

• Front Counter/McCafe Area- Is product in time, in date, covered with secondary timers and stored appropriately? No stock on floors

  Yes

  No

  N/A

• Blue Glove Procedures Correct

  Yes

  No

  N/A

• Egg Tweezers and Hutzler- On it's own tray and clean? No cloths at egg station

  Yes

  No

  N/A

• Hygiene- Hand towels and AMH available with working sink?

  Yes

  No

  N/A

• Can manager answer how often cloths should be changed (2 Hours)

  Yes

  No

  N/A

• Rotation on buns? All correct?

  Yes

  No

  N/A

• Has Food Safety been completed on Brandm8 for day with Platen layout written on grills?

  Yes

  No

  N/A

Quality

• Is PLS displayed?

  Yes

  No

  N/A

• Is VCM in use?

  Yes

  No

  N/A

• Check that UHC timers aren't being rolled- Inspection of quality product in UHC/Fries

  Yes

  No

  N/A

• Review back area procedures- are burgers being moved under the UHC and builds correct?

  Yes

  No

  N/A

• Review Grill Procedures- laying meat, scrape and squeegee?

  Yes

  No

  N/A

• Fries hot, fresh, crisp and salted

  Yes

  No

  N/A

• Drinks/Desserts assembled correctly and cups wiped down

  Yes

  No

  N/A

Service

• OT or KIOSK host in place?

  Yes

  No

  N/A

• Suggestive Sell in use?

  Yes

  No

  N/A

• Ask, Ask Tell in Use

  Yes

  No

  N/A

• Two Part Farewells + Greetings

  Yes

  No

  N/A

• Appropriate TET/Line Times

  Yes

  No

  N/A

• Correct condiments/napkins being distributed?

  Yes

  No

  N/A

• Presentation of product on tray or bag as per McDonald's standards

  Yes

  No

  N/A

Cleanliness

• Stainless/Stacks/ Wall Tiles all clean

  Yes

  No

  N/A

• Floors free of dirt and debris

  Yes

  No

  N/A

• Washup room free of mould

  Yes

  No

  N/A

• UHC Trays/ Grill Equipment clean

  Yes

  No

  N/A

• Hand Sink area tidy and clean

  Yes

  No

  N/A

• OAT/UHC clean and tidy

  Yes

  No

  N/A

• Dumpster Area clean, bin lids closed and crates tidy

  Yes

  No

  N/A

• Service area clean/tidy and organised

  Yes

  No

  N/A

• Toilets/Dining Room/ Outside Area Clean

  Yes

  No

  N/A