Information

Marks & Spencer - Cleaning Inspection

  • DC Name:

  • Site Contact:

  • Conducted by:

  • Conducted on

Cleaning inspection

Reception Area

  • Floor

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  • Guidance

  • Acceptable standard – no layer of dust or debris. No marks that are removable.
    Unacceptable standard – build-up of fluff, dirt, grit and other deposits within matting. Dried spots and stains that are removable and treatable

  • Other

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  • Guidance

  • xxx

Baler House

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  • Guidance

  • Acceptable standard – floors swept with no build-up of litter and debris. Equipment is free of build-up of litter and debris.
    Unacceptable standard – build- up of litter and debris on floors. Equipment shows build-up of litter and debris.

Warehouse Toilets

  • Floors

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  • Guidance

  • Acceptable standard - floor to be free from dust, litter, loose debris, scuff marks and dry/wet spillages

  • Walls, Mirrors, Doors, Partitions, Fixtures & Fittings, Vents

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  • Guidance

  • Acceptable standard - doors and associated items are clean, including partitions.
    Tiled areas are clean and smear free - no build-up in grout.
    Mirrors are streak and smear free
    Toilet roll and soap available

  • All Ceramics

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  • Guidance

  • Acceptable standard - all ceramics including pipework is clean
    No encrustation on taps or pipework
    No visible signs of scaling within toilet/urinal

  • Hand Driers, Air Fresheners & Sign Off Check Sheets

  • Add media

  • Guidance

  • Acceptable standard -

    Hand driers - condensate tray and filter to be clean, not full and side channel clean where applicable

    Air Freshener Dispensers - units operating correctly

    Toilet Check Sheets - on show and in use

Warehouse Offices

  • Floors

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  • Guidance

  • Acceptable standard – Hard floor free from labels, dust, litter, loose debris, scuff marks and dry/wet spillages. Slight build-up around edges
    Carpets – no layer of dust within pile, build-up of fluff or dirt. Slight evidence of debris
    Unacceptable standard – Hard Floor – accumulation of dust, fluff, dirt, debris. Build-up of scuff marks and evident of dry/wet spillages which could be removed
    Carpets – layer of dust within pile. Build-up of fluff and dirt, deposits or debris. Dried spots and stains that are removable and treatable.

Offices

  • Floors etc.

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  • Guidance

  • Acceptable standard – Hard floor free from labels, dust, litter, loose debris, scuff marks and dry/wet spillages. Slight build-up around edges
    Carpets – no layer of dust within pile, build-up of fluff or dirt. Slight evidence of debris
    Lifts – Lift runners to be free from dirt and debris. Floor to be free from dirt, loose debris, litter and stains that are removable. Stainless steel and/mirrors glass to be clean and smear free
    Stairs – to be free from gum, labels, dust litter, loose debris, scuff marks and spillages. Handrails to be smear free
    Tea Points – floors free from spillages and stains which can be removed. All work surfaces and sinks cleaned with no build-up of marks and stains.
    Unacceptable standard – Hard Floor – accumulation of dust, fluff, dirt, debris. Build-up of scuff marks and evident of dry/wet spillages which could be removed
    Carpets – layer of dust within pile. Build-up of fluff and dirt, deposits or debris. Dried spots and stains that are removable and treatable.
    Lifts – lift runners with visible debris, internal fabrics of the lift car soiled, marked or smeared
    Stairs – edges and corners have a build-up of debris and dirt. Treads and risers are scuff marked, have removable stains or left slippery following the clean
    Tea Points – floors have spillages and stains which are removable. Work surfaces and sinks have a build-up of marks and stains.

Office Toilets including Locker Rooms

  • Floors

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  • Guidance

  • Acceptable standard - floor to be free from dust, litter, loose debris, scuff marks and dry/wet spillages

  • Walls, Mirrors, Partitions, Fixtures & Fittings, Vents

  • Add media

  • Guidance

  • Acceptable standard - doors and associated items are clean, including partitions.
    Tiled areas are clean and smear free - no build-up in grout.
    Mirrors are streak and smear free
    Toilet roll and soap available

  • All Ceramics

  • Add media

  • Guidance

  • Acceptable standard - all ceramics including pipework is clean
    No encrustation on taps or pipework
    No visible signs of scaling within toilet/urinal bowl

  • Hand Driers & Air Freshener Dispensers

  • Add media

  • Guidance

  • Acceptable standard -

    Hand driers - condensate tray and filter to be clean, not full and side channel clean where applicable

    Air Freshener Dispensers - units operating correctly

    Toilet Check Sheets - on show and in use

Catering

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  • Guidance

  • Acceptable standard – Hard floor free from labels, dust, litter, loose debris, scuff marks and dry/wet spillages. Bins free from spillages.

Cleaning Compound & Housekeeping Cupboards

  • Cleaning Equipment

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  • Guidance

  • All equipment must be in a good clean condition. Dirty Water Tanks on scrubber driers must be empty and clean.
    No damaged cables.

  • Chemicals

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  • Guidance

  • No chemicals found which are not on the approved list shown on the ordering system with Mayflower

  • Colour Coding

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  • Guidance

  • No cross contamination

  • Floor

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  • Guidance

  • Acceptable standard – clean with no debris, and/or wet/dry spillages
    Unacceptable standard – accumulations of debris. Evidence of spillages

  • Notice Board

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  • Guidance

  • Ensure notice board documentation is up to date

  • Training Certificates

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  • Guidance

  • Are all contractor training certificates for Balers/FLT’s and Compactors up to date

External Areas

  • Yards, Car Parks & External Offices

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  • Guidance

  • Acceptable standard –
    Yards and Car Parks are free of litter and debris
    Offices - Hard floor free from labels, dust, litter, loose debris, scuff marks and dry/wet spillages. Slight build-up around edges

  • Window Cleaning

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  • Guidance

  • High Level Internal and External – minimum of annually otherwise upon request.
    All other glazing spot cleaned as required

Covid 19 Additional Cleaning

  • Touch Point Cleaning

  • Add media

  • Guidance

  • xxx

  • Extra Toilet Checks

  • Add media

  • Guidance

  • xxx

Audit Summary

AUDIT REPORT

  • AUDIT REPORT

  • Cleaning Managers Signature

  • Store Signature:

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