Information
Marks & Spencer - Cleaning Inspection
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DC Name:
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Site Contact:
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Conducted by:
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Conducted on
Cleaning inspection
Reception Area
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Floor
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Guidance
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Acceptable standard – no layer of dust or debris. No marks that are removable.
Unacceptable standard – build-up of fluff, dirt, grit and other deposits within matting. Dried spots and stains that are removable and treatable -
Other
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Guidance
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xxx
Baler House
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Guidance
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Acceptable standard – floors swept with no build-up of litter and debris. Equipment is free of build-up of litter and debris.
Unacceptable standard – build- up of litter and debris on floors. Equipment shows build-up of litter and debris.
Warehouse Toilets
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Floors
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Guidance
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Acceptable standard - floor to be free from dust, litter, loose debris, scuff marks and dry/wet spillages
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Walls, Mirrors, Doors, Partitions, Fixtures & Fittings, Vents
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Guidance
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Acceptable standard - doors and associated items are clean, including partitions.
Tiled areas are clean and smear free - no build-up in grout.
Mirrors are streak and smear free
Toilet roll and soap available -
All Ceramics
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Guidance
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Acceptable standard - all ceramics including pipework is clean
No encrustation on taps or pipework
No visible signs of scaling within toilet/urinal -
Hand Driers, Air Fresheners & Sign Off Check Sheets
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Guidance
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Acceptable standard -
Hand driers - condensate tray and filter to be clean, not full and side channel clean where applicable
Air Freshener Dispensers - units operating correctly
Toilet Check Sheets - on show and in use
Warehouse Offices
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Floors
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Guidance
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Acceptable standard – Hard floor free from labels, dust, litter, loose debris, scuff marks and dry/wet spillages. Slight build-up around edges
Carpets – no layer of dust within pile, build-up of fluff or dirt. Slight evidence of debris
Unacceptable standard – Hard Floor – accumulation of dust, fluff, dirt, debris. Build-up of scuff marks and evident of dry/wet spillages which could be removed
Carpets – layer of dust within pile. Build-up of fluff and dirt, deposits or debris. Dried spots and stains that are removable and treatable.
Offices
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Floors etc.
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Guidance
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Acceptable standard – Hard floor free from labels, dust, litter, loose debris, scuff marks and dry/wet spillages. Slight build-up around edges
Carpets – no layer of dust within pile, build-up of fluff or dirt. Slight evidence of debris
Lifts – Lift runners to be free from dirt and debris. Floor to be free from dirt, loose debris, litter and stains that are removable. Stainless steel and/mirrors glass to be clean and smear free
Stairs – to be free from gum, labels, dust litter, loose debris, scuff marks and spillages. Handrails to be smear free
Tea Points – floors free from spillages and stains which can be removed. All work surfaces and sinks cleaned with no build-up of marks and stains.
Unacceptable standard – Hard Floor – accumulation of dust, fluff, dirt, debris. Build-up of scuff marks and evident of dry/wet spillages which could be removed
Carpets – layer of dust within pile. Build-up of fluff and dirt, deposits or debris. Dried spots and stains that are removable and treatable.
Lifts – lift runners with visible debris, internal fabrics of the lift car soiled, marked or smeared
Stairs – edges and corners have a build-up of debris and dirt. Treads and risers are scuff marked, have removable stains or left slippery following the clean
Tea Points – floors have spillages and stains which are removable. Work surfaces and sinks have a build-up of marks and stains.
Office Toilets including Locker Rooms
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Floors
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Guidance
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Acceptable standard - floor to be free from dust, litter, loose debris, scuff marks and dry/wet spillages
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Walls, Mirrors, Partitions, Fixtures & Fittings, Vents
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Guidance
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Acceptable standard - doors and associated items are clean, including partitions.
Tiled areas are clean and smear free - no build-up in grout.
Mirrors are streak and smear free
Toilet roll and soap available -
All Ceramics
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Guidance
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Acceptable standard - all ceramics including pipework is clean
No encrustation on taps or pipework
No visible signs of scaling within toilet/urinal bowl -
Hand Driers & Air Freshener Dispensers
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Guidance
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Acceptable standard -
Hand driers - condensate tray and filter to be clean, not full and side channel clean where applicable
Air Freshener Dispensers - units operating correctly
Toilet Check Sheets - on show and in use
Catering
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Guidance
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Acceptable standard – Hard floor free from labels, dust, litter, loose debris, scuff marks and dry/wet spillages. Bins free from spillages.
Cleaning Compound & Housekeeping Cupboards
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Cleaning Equipment
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Guidance
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All equipment must be in a good clean condition. Dirty Water Tanks on scrubber driers must be empty and clean.
No damaged cables. -
Chemicals
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Guidance
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No chemicals found which are not on the approved list shown on the ordering system with Mayflower
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Colour Coding
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Guidance
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No cross contamination
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Floor
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Guidance
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Acceptable standard – clean with no debris, and/or wet/dry spillages
Unacceptable standard – accumulations of debris. Evidence of spillages -
Notice Board
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Guidance
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Ensure notice board documentation is up to date
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Training Certificates
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Guidance
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Are all contractor training certificates for Balers/FLT’s and Compactors up to date
External Areas
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Yards, Car Parks & External Offices
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Guidance
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Acceptable standard –
Yards and Car Parks are free of litter and debris
Offices - Hard floor free from labels, dust, litter, loose debris, scuff marks and dry/wet spillages. Slight build-up around edges -
Window Cleaning
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Guidance
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High Level Internal and External – minimum of annually otherwise upon request.
All other glazing spot cleaned as required
Covid 19 Additional Cleaning
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Touch Point Cleaning
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Guidance
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xxx
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Extra Toilet Checks
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Guidance
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xxx
Audit Summary
AUDIT REPORT
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AUDIT REPORT
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Cleaning Managers Signature
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Store Signature:
