MZK NIGHT SHOPS

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Friendliness

• Employee order taking procedures, 3 second greeting, upselling, repeating/confirming order

  Yes

  No

  N/A

• Smiles; Please, Thank You, My Pleasure

  Yes

  No

  N/A

• Sampling on every wait order. Employee/PIC Knows what and when to sample

  Yes

  No

  N/A

• Uniforms & Appearance (Jack's 20/20)

  Yes

  No

  N/A

• Products is hot and fresh.... Check the temps of fryer products held and the fries

  Yes

  No

  N/A

Outside

• D/T Window & Window Area Clean

  Yes

  No

  N/A

• Parking Lot, Building Lights on, Working

  Yes

  No

  N/A

• Parking Lot is clean for the most part

  Yes

  No

  N/A

Dining Rooms and Restrooms

• Dining Room is Clean & Stocked (Spotless after Dining Room is closed)

  Yes

  No

  N/A

• Restroom is Clean and Stocked (Spotless after Dining room is closed)

  Yes

  No

  N/A

• Drink Station is Clean & Stocked (Spotless after Dining Room is closed)

  Yes

  No

  N/A

• Basket Execution and Carry Out order Execution, Name VS Number... Observe

  Yes

  No

  N/A

• HACCP.... Correct and Verified by all Managers

  Yes

  No

  N/A

Kitchen

• Is Kitchen crew wearing headsets? If not why??

  Yes

  No

  N/A

• Fries Hot and fresh with Hold Times Running.... Say something if not!!!

  Yes

  No

  N/A

• Build To Charts are being followed for the most part... If Not Say Something!!!

  Yes

  No

  N/A

• Kitchen is generally clean

  Yes

  No

  N/A

• Equipment General Cleanliness and Hoods, Behind and Under fryers, grills and POU's

  Yes

  No

  N/A

General

• All Big Bills slotted... Open the Drawer and Check... Say something... Communicate if Dropbox's are broken

  Yes

  No

  N/A

• Staffed for business

  Yes

  No

  N/A

• Employee working stations properly trained and certified! Ask questions!!!

  Yes

  No

  N/A

• No Jack Cups around the restaurant

  Yes

  No

  N/A

• Break Room Clean and Storage Room Clean and Organized

  Yes

  No

  N/A

• Handwash is Observed! Ask a couple employees our handwash policies

  Yes

  No

  N/A

• One fryer is shut off

  Yes

  No

  N/A

• Back door is shut and everyone knows not to open the doors at night

  Yes

  No

  N/A

• No parking cars after dark and definitely after the dining room is closed

  Yes

  No

  N/A

• Employees know what the SOS Timer and VOG is for

  Yes

  No

  N/A

• Any issues in restaurants with equipment or maintenance?

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