Information

  • Document No.

  • NITE QUICK SHOP

  • RESTAURANT NO

  • Conducted on

  • Prepared by

  • Personnel

GUEST SERVICE

  • Cashier Friendliness, Smiles, Please & Thank You Used Where Appropriate

  • Cashier greeting in 3 seconds both and DT and window

  • Cashier able to answer any questions regarding Burger Excellence products, outages, ect.

  • Suggestive Selling Happening

  • Suggestive selling missing item eg drink or Fruit Cooler when burger ordered or dessert when combo ordered

  • Manager visible in kitchen

  • Employee Attentive and Energetic When Taking the Order -Smiles & Eye Contact

  • Employee Uniform, Name Tag, Shirt Tucked in, Hat, Slip Resistant Shoes, Appearance

  • Receipt Given - Matches The Total Collected

  • Was Burger Excellence survey place in bag alongside order

  • D/T Window Clutter Free, Clean Closed all the Time

QUALITY

  • Sandwich made right... Saucing edge to edge... Lettuce is stacked for both coverage and height...

  • Packaging & Wrapping, General Appearance... Double Jack is half wrapped and placed in box while jumbo is placed in purple wrapping

  • Fries (Side) Hot & Fresh & Properly Salted

  • Drink - CO2, Ice, Taste & Temperature

GENERAL OBSERVATIONS

  • Dining Room, Restrooms, Tables, Floors, Drink Station

  • Dining Room Stocked

  • All Products are With in Hold Times (Ck: POU, PHC, Fries, Curly, Rice, etc)

  • General Kitchen cleanliness If Dining Room Closed for Business

  • Dining & Restrooms Cleaned, Stocked for Morning Shift (If the Dining Room Closed for Business)

  • Back Door Locked

  • Storage Area Clutter Fee, Clean, Flaps Cut on the Boxes & Clean

  • Shortening log being used

  • Break Room Clean & No Jack Cups Used

  • Safe Locked & No Tills Outside & Excess bills being slotted

  • Staffing for the Volume of Sales

  • All Lights, Outside & Inside Working

  • Communication Board is updated & all Components Present

  • Bread is being prebuttered consistently and not being buttered on the go

  • HACCP is correct

  • Cleaning Calendar is Utilized -All Equipment Appear Clean?

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