Information
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Site Name & Week Number:
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Retailer / Manager on duty:
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Audit Conducted:
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Audit Conducted by:
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IMPORTANT: THE FOLLOWING PENALTIES WILL APPLY PER ITEM MARKED "NO".
5 POINT ITEMS = 2.5% PENALTY OFF GRAND TOTAL SCORE PER ITEM
3 POINT ITEMS = 1.5% PENALTY OFF GRAND TOTAL SCORE PER ITEM
VISUAL APPEARANCE
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Entrance and aisles free of obstructions? (1 point)<br>
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Wood ticketed and properly displayed? (1 point)<br>
PROMOTIONS AND ADVERTISING
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A frame tickets with promo posters outside in place? (3 points)<br>
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Advertised lines correctly priced and ticketed (more than one missing = No) (5 points)<br>
MERCHANDISING
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Grocery Shelves - no unreasonable gaps (3 points)
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Beverages Shelves - no unreasonable gaps (3 points)<br>
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Chips and biltong shelves - no unreasonable gaps (3 points)
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Sweets and Chocolates shelves - no unreasonable gaps (3 points)<br>
SERVICE DEPARTMENTS
Fruit & Veg
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Fruit and Veg counters - no unreasonable gaps (3 points)<br>
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No overripe and unsaleable stock on counters (5 points)<br>
Dairy
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Dairy fridges - no unreasonable gaps (3 points)<br>
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Expiry dates on dairy items not exceeded (5 points)<br>
Cold Meats & Butchery
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Cold Meats on sale - no unreasonable gaps (3 points)<br>
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Expiry dates on butchery products not exceeded (5 points)<br>
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No blown or discoloured products on sale ( 5 points)<br>
Deli , coffee bar, bakery.
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Food service - no unreasonable gaps (3 points)<br>
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Coffee machine working and smalls available. (5 points)<br>
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Wastebin cleared regularly (1 point)<br>
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Euroshelf glass and counters clean and lights working (3 points)<br>
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Expired or damaged items removed from sale (5 points)<br>
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Sufficient deli staff at all times (5 points)<br>
House keeping on sales floor
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Floors clean (3 points)<br>
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Toilets clean and have relevant consumables. (5 points)<br>
Staff appearance/Customer Service
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Tills adequately manned (5 points)
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Staff wearing uniform & name badges (3 points)
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Customers greeted (3 points)
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Credit card machines work (5 points)
Back of house
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Fridges and store rooms secure (3 points)<br>
Management
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Management / Supervisor on duty? (3 points)<br>
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The parties herewith agree that the above information is true and correct and the Retailer and/or Manager on Duty herewith agree to the contents thereof and agree to rectify / action the relevant items as required.
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Retailer / Manager on Duty:
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Business Consultant: