Information

  • Week Number:

  • Name of Site:

  • Retailer / Manager on duty:

  • Audit Conducted:

  • Audit Conducted by:

  • IMPORTANT: THE FOLLOWING PENALTIES WILL APPLY PER ITEM MARKED "NO".

    5 POINT ITEMS = 2.5% PENALTY OFF GRAND TOTAL SCORE PER ITEM
    3 POINT ITEMS = 1.5% PENALTY OFF GRAND TOTAL SCORE PER ITEM

VISUAL APPEARANCE

  • Is signage clear and un-obstructed? (1 point)

  • All broken windows fixed? (1 point)<br>

  • Front windows free of unwanted posters and view into store, especially to till points acceptable? (1 point)<br>

  • Entrance and isles free of obstructions? (1 point)<br>

  • Wood ticketed and properly displayed? (1 point)<br>

  • Front door mat clean and in good repair? (1 point)<br>

  • In store lightning - all ceiling and fridge lights working (1 point)

PROMOTIONS AND ADVERTISING

  • A frame tickets with promo posters outside in place? (3 points)<br>

  • All Advertised lines on sale? (more than one missing = No) (5 points)<br>

  • Advertised lines correctly priced and ticketed (more than one missing = No) (5 points)<br>

MERCHANDISING

  • Grocery KVI lines on sale. (not more than 1 line not available = >90% compliance) (5 points)<br>

  • Sugar 1kg

  • Toilet Paper Singles

  • Grandpa Powders

  • Briquettes

  • Braaiwood

  • Fire Lighters

  • Sweets KVI lines on sale (not more than 2 lines not available = >90% compliance) (5 points)<br>

  • Bubbly 87g

  • Bar One 55g

  • Cadbury Wholenut 90g

  • Kit Kat 4 Finger

  • Tex 40g

  • Bar One Giant

  • Cadbury Top Deck 90g

  • Tex Giant

  • Chocolate Log

  • Maynards Wine Gum Rolls

  • Maynads Wine Gums 75g

  • Jellytots

  • Novalty Sweets (minimum 4 lines)

  • Wrigleys Airwaves Menthol 14

  • Cadbury Halls Cherry 9pc

  • Stimorol Infinite Mint 14 pc

  • Snacks KVI lines on sale (not more than 2 lines not available = >90% compliance) (5 points)

  • Biltong PP

  • Dry Wors PP

  • Doritos Sweet Chilli 150g

  • Niknaks 50g

  • Doritos Sweet Chilli 45g

  • Lays Salted 125g

  • Lays Salted 36g

  • Simba Creamy Cheddar 125g

  • Niknaks 150g

  • Lays Thai Chilli 125g

  • F/Lovers Marie Biscuits

  • F/Lovers Lemon Creams

  • T/Treat Biscuits (minimum 3 flavours)

  • Bakery Romany Creams

  • Snack on the Run Tubbies

  • Cashews Salted DFFA

  • Cashews Plain DFFA

  • Beverages KVI lines on sale (not more than 2 lines not available = >90% compliance) (5 points)<br>

  • Foodlovers Sports Cap

  • Valpre Still 1.5L

  • Valpre Still 500ml

  • F/Lovers Water Still 500ml

  • F/Lovers Water Sparkling 500ml

  • Bonaqua Pump 750ml

  • Monster Original 500ml

  • Redbull 250ml

  • Power Play 440ml

  • Coke 2L

  • Coke 500ml

  • Coke 1.5 Ret

  • Coke 330ml

  • Coke 1L

  • Coke Zero 500ml

  • Stoney Ginger Beer 2L

  • Fanta Orange 2L

  • Coke Lite 500ml

  • Stoney Ginger Beer 500ml

  • Price labels - none older than two months (1 point)<br>

  • Price labels - does products correspond with labels? (3 points)<br>

  • Price labels - Are all shelf strips in good order? (1 point)<br>

  • Planograms - Copies available on PC desktop & soft copy in file for shelf packers? (3 points)

  • Planograms - BC Spot checked 5 shelves for compliance (Mark "No" if not compliant) (5 points)<br>

  • Shelves full - no unreasonable gaps + products supported by Price label) ( 3 points)

  • Front Gondola ends used for promo , seasonal or high volume lines? (3 points)<br>

SERVICE DEPARTMENTS

Fruit & Veg

  • Fruit and Veg KVI range on sale. (Also check Latest F&V Order sheet against "Must Have" lines) (not more than 1 lines not available = >90% compliance) (5 points)<br>

  • Bananas Loose

  • Apples Green Loose

  • Apples Red Loose

  • Pineapples

  • Seasonal Line Top 3 lines

  • Lettuce

  • Tomatoes

  • Cucumbers

  • Carrots

  • Potatoes

  • Onions

  • Fruit and Veg counters - no unreasonable gaps (3 points)<br>

  • No overripe and unsaleable stock on counters (5 points)<br>

Dairy

  • Dairy KVI lines on sale (not more than 2 lines not available = >90% compliance) (5 points)<br>

  • Milk 2L Full Cream

  • Milk 2L Low Fat

  • Milk 1L Full Cream

  • Milk 1L Low Fat

  • White Bread

  • Brown Bread

  • Hamburger Rolls

  • Hotdog Rolls

  • Eggs 6's

  • Cheddar Cheese

  • Gouda Cheese

  • Yogurts Toppers (minimum 2 flavours)

  • Yogurts Strawberry 175ml & any other 1 flavour

  • Dairy fridges - no unreasonable gaps (3 points)<br>

  • Expiry dates on dairy items not exceeded (5 points)<br>

Cold Meats & Butchery

  • Not applicable to Halaal Stores: Cold Meats KVI lines on sale (5 points) (Mark no if less than 4 lines available)<br>

  • Russions

  • Red / Smoked Viennas

  • Cheese Grillers

  • French Polony

  • Sandwich Ham

  • Cold Meats on sale - no unreasonable gaps (3 points)<br>

  • Expiry dates on butchery products not exceeded (5 points)<br>

  • No blown or discoloured products on sale ( 5 points)<br>

Deli , coffee bar, bakery.

  • Food service KVI lines on sale (not more than 1 line not available = >90% compliance) (5 points)<br>

  • Chicken Mayo Sandwich

  • Tuna Mayo Sandwich

  • Cheese & Tomato Sandwich

  • Egg Mayo Sandwich

  • Wraps (Any Fillings)

  • Bakery KVI lines on sale. (not more than 1 lines not available = >90% compliance) (5 points)<br>

  • Piemans Pepper Steak

  • Piemans Steak & Kidney

  • Piemans Prime Steak

  • Piemans Chicken & Mushroom

  • Piemans Sausage Rolls

  • Samoosas

  • Muffins Assorted

  • Ring / Long Doughnuts

  • Coffee machine working and smalls available. (5 points)<br>

  • Freshstop packaging being used (1 point)<br>

  • Wastebin cleared regularly (3 points)<br>

  • Euroshelf glass and counters clean and lights working (3 points)<br>

  • Food service - no unreasonable gaps (3 points)<br>

  • Area clear of unnecessary labels stuck to walls/scales (1 point)<br>

  • All items ticketed (3 points)<br>

  • Expired or damaged items removed from sale (5 points)<br>

  • Sufficient deli staff at all times (5 points)<br>

  • Menu Board - no manual price adjustments done (1 point)

Food labelling regulations

  • Bought in loose sell items (sold without packaging) have ingredients / allergens list on hand (5 points)<br>

  • Manufactured items have ingredient/allergen lists on hand + have expiry date? (5 points)<br>

  • Bought in pre packed items bear the ingredients / allergens / best before date (5 points)<br>

House keeping on sales floor

  • Shelves, fridges and displays clean. Under bottom shelf (1 point)<br>

  • Till points neat and clean. (3 points)<br>

  • Floors clean (3 points)<br>

  • Toilets clean and have relevant consumables. (5 points)<br>

  • 'caution' boards used for wet floors. (3 points)

Staff appearance/Customer Service

  • Staff wearing uniform & name badges (1 point)

  • Customers greeted (3 points)

  • Staff aware of advertised lines (3 points)

  • Freshstop carrier bags available (1 point)

  • Shopping Baskets available and clean (3 points)

  • Credit card machines work (5 points)

Prep rooms/Area

  • Floors , basins and surfaces clean. (3 points)<br>

  • Equipment cleaned daily. (3 points)<br>

  • Soap , sanitizer and hand towels available (3 points)

  • Waste cleared out regularly (3 points)<br>

  • Packaging properly stored (1 point)<br>

Back of house

  • Fridges and store rooms secure (3 points)<br>

  • Fridges and store rooms clean. (3 points)<br>

  • Stock rotation evident (3 points)<br>

  • Supplier returns controlled. (1 point)<br>

  • No old or unsalable stock. (3 points)<br>

  • Pest control measures in place + File and records in place? (3 points)<br>

Office

  • Clean and tidy. (1 point)<br>

  • Filing up to date. (1 point)<br>

  • Ordering system in place and being used. (3 points)<br>

General

  • General Comments:

  • The parties herewith agree that the above information is true and correct and the Retailer and/or Manager on Duty herewith agree to the contents thereof and agree to rectify / action the relevant items as required.

  • Retailer / Manager on Duty:

  • Business Consultant:

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.