New PC Upgrade

Create a ticket for billing/inventory and assign to the appropriate associate.

Create a ticket for the deployment and assign to the deploying technician.

Update the new user ticket with the PC Name and forward the ticket to Telecom.

Rename the old system.

Conduct a software inventory on the old system.

Note all installed network printers. Note the default printer.

Identify all mapped network drives and their corresponding drive letters.

Log into the system as TGIF.

Install additional software identified during the inventory on the new system.

Install Websense and Sophos on the new system.

Migrate the user's data to the new system.

After data migration, have the user check to make sure that all data is present.

Configure and test VPN. Create a shortcut on the desktop.

Remove the mobile hotspot from the preferred wireless network list.

Log into the Flash time clock application and install any necessary software.

Add the printers identified during the discovery process to the new system. Set the default printer to match the old system.

Remap the network drives identified during the discovery process.

Run Microsoft update.

Copy the TGIF profile to c:\documents and settings\default user

Follow steps outlined in the VPN Name Resolution KB article on infrawiki.com.