Information
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Car park
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Gardens Tidy
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Car park and garden litter free<br>
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Bins emptied and clean
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Any graffiti or damage to exterior building
Entrance
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Road side posters tidy are current
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Window posters tidy and current
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Trolleys and baskets are clean and available for customers
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Store lighting adequate - no blowed bulbs
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Mailers available at the entrance <br>
Floral and garden
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Bulk pallet drops of potting mix and compost are available and ticketed
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Merchandising relevant to current season. MPLs and ends with good impact and right place for customer
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Quality check - would I buy it test and one crate rule
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Qualified florist sign is on display and current
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Added value ticketing is present eg: gift baskets made to order, florals made to order etc.
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Cleaning standards
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Any missing tickets including adhocs
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Cross merchandising execution
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Overall department presentation standards
Produce and bulk foods
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Merchandising relevant to current season. MPLs and ends with good impact and right place for customer
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Is there an active pre pack program in place
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Quality check - would I buy it test and one crate rule
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Cleaning standards
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Any missing tickets including adhocs
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Availability - gaps
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Egg availability
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Cross merchandising execution
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Overall department presentation standards
Meat
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Merchandising relevant to current season
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Is the 24hr mince policy visible
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Quality check and would I buy it test
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Minimum mince tray size is 500gm?
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Meat case filling no more than 2 high
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Retail freezer presentation and availability
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Cleaning standards
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Any missing tickets including adhocs
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Pet food case presentation and availability
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Availability and flexing gaps
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Cross merchandising execution
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Overall department presentation and standards
Seafood
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Merchandising relevant to current season
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Merchandising for sales vs. fresh air. Are there any significant fresh air gaps?
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Retail freezer presentation and availability
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Quality check and would I buy it test
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Cleaning standards including glass
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Any tickets missing including adhocs
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Cross merchandising execution
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Overall department presentation
Deli
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Merchandising relevant to season
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Staff Members are available for service?
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Quality check and would I buy it test
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Hot chickens available from 9am till 9pm
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Hot chickens quarters and halves available from 9am till 9pm
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Quick lunch ideas are available? <br><br>Sandwiches, pies, bread rolls etc
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Signage visible promoting new world platters and nibbles?
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Cleaning standards including glass
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Tickets straight behind case, super looks and electro match case
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Rosetting and cabinet presentation
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Any tickets missing including adhocs
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Cross merchandise execution
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Overall department presentation, standards
Bakery
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Merchandise relevant to season
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Quality check - would I buy it test.<br>
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Glass cabinets range and availability
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Cleaning standards
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Any missing tickets including adhocs
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Cross merchandising execution
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Overall department presentation and standards
Coldfoods
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Merchandising mailer tie up, promo bays well executed. Ends bold with good stock weight
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Milk case full and clean
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Cleaning standards
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Any tickets missing including adhocs
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Cheese bar and 5 tier cabinets availability and display standard
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Overall department presentation standards
Dry goods
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Store faced up
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Ends and wings presentation and stock weight
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Off locations and aisle stacks presentation make sense and tidy. Well ticketed
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Cleaning standards including kick plates
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Clip strip programme maintained throughout
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Beer and wine fridges presentation and availability
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Drink fridges full including checkouts
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Any tickets missing including adhocs
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Bread correct levels for time of day
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Gap scan completed including detailing
Checkouts
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Front end stock levels, confectionary and newspapers etc....
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No queues at checkouts, no more than 2 in each lane except SCO
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Is an RF gun available for price checker / product verifications
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Is the odd and even policy being applied?
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General cleaning standard
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Lotto staff are actively promoting lotto
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Are checkout team members available at the top of their till
Stockroom
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storeroom layout in place
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Any loose trolleys
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General cleaning standards
General
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Cafeteria standard?
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12.1 - Are staff facilities clean and well maintained?
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12.2 - Office areas tidy and clean?
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12.3 - Uniform standards across the store?
Sign Off
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Duty Manager
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Store Manager
