Night Manager Checklist

• Conducted on

  Date

• Prepared by

• Sign in at reception, pick up phone, NM keys, check for late arrivals.

  Date

Pool area

• Place pool lounges nicely

  Date

• Wipe pool lounges if dirty

• Pick up rubbish

• Lock all 3 pool gates

• Bring in any hammocks if still out

• Bring in pool robot if still out

  Date

Bathrooms

• Spray and wipe down all surfaces

  Date

• Check the soap and refill

• Check and replace toilet paper, toilet rolls are kept in the downstairs lock up, key is in reception.

• Empty bins, wipe down bins

• Scrub toilets with toilet brush

• Remove hair from shower drain

• Mop if any vomit etc.

  Date

Walk around hostel

• Walk around hostel and clean up any rubbish

  Date

• Make sure all entrances are locked: Garage, side gate and front gate

• Tidy dishes in kitchen

• Empty all bins

• Take YELLOW recycle bins and GREEN compost bins out onto the road every ***THURSDAY***

  Date

• turn music off at 10 PM

  Yes

  No

  N/A

BBQ

• Clean BBQ stove and whole BBQ area.

  Date

• Check that BBQ gas is locked

Laundry

• clean all dryers lint filters (guest and staff dryer)

  Date

• Replace garbage bag in rubbish bin if full

• Sweep and mop floor

• Lock laundry

  Date

Kitchen - Remember guests can use kitchen until 10 PM -

• Take upstairs with you: mop, mop bucket, cleaning towels, 10 tea towels, 3 clean sponges, 3 large bin liners

  Date

• Collect cleaning products and plastic gloves from the cleaning cupboard

• Inform everyone that you will be closing the kitchen. Ask guests to wash up and get any drinks out of fridge.

• Wash the inside of the two small food waste bins

• Collect any dirty dishes from the outside tables upstairs

• Wash all dirty dishes and pop to one side to start drying

• Wipe down ALL the surfaces including the tops of the toasters

• Wipe the tiles along the back of the stove tops and sink area

• Clean the microwave and toasters

• Wipe down the hot water boiler

• Wipe all the red chairs

• Wipe all the surfaces where the pots and pans are kept to remove crumbs

• Check lockers, make sure labels have dates

• Keep an eye on food shelves for open food

• Make sure “Free Food” shelves are clean, throw out off/old food

• Wipe and put away all the dishes

• Each sink should have 1 bottle of detergent, 1 green/yellow sponge and 1 plug

• If the detergent bottles are not working please replace the new ones. They are in the cleaning cupboard.

• Replace the tea towels with clean ones – no more than 10

• Sweep the floor, including under the benches where the red chairs go, under the shelf where the pans are and under all the fridges

• Empty all the bins and replace the bin liners, wipe the bin lids if they are not clean

• Mop the floor EVERY NIGHT.

• Make sure all the red chairs are back down and ready for use

• Look around the kitchen and eating area ….would you want to cook/ eat here?? If yes pat yourself on the back!! If no then start again

• Leave kitchen and lock doors

• Take the dirty tea towels downstairs to the laundry and pop them in the tea towel bucket

• Pop the cleaning towels in the dirty towels bucket

• Wash the mop bucket out and replace in the cupboard, put the dirty mop head in the dirty towel bucket and the handle in the holder on the cleaning cupboard wall

• NOTES

• Use cleaning towels NOT the tea towels to wipe down surfaces if the cleaning towels are too big it is ok to cut them smaller

• Use the lemon product spray for the surfaces

• Tea towels, sponges, tea, coffee, replacement detergent bottles are in the cleaning cupboard. if we are running low, please tell reception

• General cleaning towels are in cleaning cupboard

• Garbage goes outside to the big silver skip that says GENERAL WASTE

• Recycling goes in the yellow bins, do not mix rubbish with recycling

• Cardboard goes in the big grey skip that says PAPER&CARDBOARD

• Composting food waste goes in the green bin

Wipe down all tables in building and clear any rubbish. Put chairs in dining area upside down on tables.

• Select date

  Date

Common area

• Wipe tables, chairs and couches

  Date

• Replace bin bag if full

• Remove any rubbish (also check in luggage storage)

• Sweep and mop floor (also in luggage storage)

• Vaccuum stairs going up to the kitchen

• Wipe down all tables in and clear any rubbish

• Wipe all white rails along the stairs

  Date

Quiet time - make sure everyone has moved out (not just to the front of the hostel)

• Start clearing people off balcony

  Date

• Suggest a good pub to go to if they want to party

• Clear all rubbish off tables including plates and cups

• Make sure guest and staff laundry is locked

• Make sure guests aren’t hanging out the front of reception.

LAST LAP

• Take a last walk around the balconies

  Date

• Make sure there is no one making too much noise, make sure guests aren’t hanging out in front of the reception.

• Make sure there are no parties in the rooms or loud music

• SIGN OUT AT RECEPTION

  Date

Night Issues

• Record any noisy guests dealt with (include name and/or room number and times), any maintenance issues, lost property, etc.

• Well done! Go to bed, keep phone close by and deal with any issues during night

• Yes

  No

  N/A