No Access

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Job number

Comms

• Prior comms?

• Customer contacted min 24hr prior to appointment?

  yes

  no

• Select date

  Date

• Tick if appointment was confirmed by customer?

• Contacted Helpdesk?

  yes

  no

• On route comms

• Customer contacted prior to "on route" (min 30mins prior)

  yes

  no

• Select date

  Date

• Appointment confirmed by customer?

Arrival

• Arrived at property?

  yes

  no

• Arrival time

  Date

• Appointment time

  Date

• Accessed property?

  yes

  no

• Have you taken a photo of the front door?

  yes

  no

• Re-attempted contact?

  yes

  no

• Select date

  Date

Supporting Evidence (picture of property/front door etc)

• Add media

  Media

Departure

• Departure time

  Date

• Waiting time (in minutes)

Declaration & additional info

• Any additional info, details or comments?

• I confirm all the details contained within this report are correct.

• Add signature

  Sign