Brilliant at the Basics

• Subway Excellence

• Site

• Conducted on

  Date

• George Katsikis

Basic Service Bahaviors

• Warm Greeting, smile with Genuine eye contact within 3 seconds

  Yes

  No

  N/A

• Suggest Add Ons

  Yes

  No

  N/A

• Confirm Satisfaction

  Yes

  No

  N/A

• Offer sincere "thank you" and warm goodbye

  Yes

  No

  N/A

• Wearing clean and sharp uniforms

  Yes

  No

  N/A

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  Media

Basic Product Bahaviors

• Follow proper Handwashing procedure

  Yes

  No

  N/A

• Serve "hot food hot"

  Yes

  No

  N/A

• Serve Fresh Ingredients that are propertly dated

  Yes

  No

  N/A

• High Quality bread

  Yes

  No

  N/A

• Distribute ingredients to formula evenly where required

  Yes

  No

  N/A

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Basic Cleanliness Bahaviors

• Clean exterior; Parking lot, landscape, footpath, windows , POP

  Yes

  No

  N/A

• Clean dining room and toilets

  Yes

  No

  N/A

• Clean and stocked beverage destination centre

  Yes

  No

  N/A

• Clean and stocked sandwich unit

  Yes

  No

  N/A

• Keep POS counter free from clutter

  Yes

  No

  N/A

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  Media