Operations Manager Weekly Checklist

• Lagoon conducted

  Select

• Conducted on

  Date

• Conducted by

H&S

• Test fire alarms by activating them from the main control panel (MCB) to ensure they are functioning and audible throughout the facility

  Yes

  No

  N/A

Fiscal

• Verify employee work hours, overtime, and deductions for the week, and update payroll records

  Yes

  No

  N/A

• Document and upload to google drive electricity, gas, and water meter readings for the week (DDMMYY format).

  Yes

  No

  N/A

People

• Review the labour plan for next week covering all roles and shifts, including special activities or new client onboarding

  Yes

  No

  N/A

• Hold individual meetings with direct reports to discuss performance, goals, and any concerns. Record on Lattice

  Yes

  No

  N/A

• Ensure each SM's completed weekly Observation Check on Safety Culture. Discuss team performance, provide feedback and actions needed

  Yes

  No

  N/A

Operations

• Discuss complaints and customer feedback with CS team

  Yes

  No

  N/A

• Review potential new customer opportunities and onboarding with the sales team

  Yes

  No

  N/A

• Review inventory levels and escalate shortages

  Yes

  No

  N/A

• Update KPI tracker

  Yes

  No

  N/A

• Discuss hiring and people topics with People team

  Yes

  No

  N/A

• Weekly 1:1 with SOM

  Yes

  No

  N/A

• Update G&Ts on Lattice

  Yes

  No

  N/A