People Progression

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Expediting

• Do you know 2 garnishes we have?

  Yes

  No

  N/A

• Do you know how the QSR screens work?

  Yes

  No

  N/A

• Are you confident on all table numbers?

  Yes

  No

  N/A

• Can you carry 3 plates?

  Yes

  No

  N/A

• Do you know the procedure with allergies?

  Yes

  No

  N/A

• Yes

  No

  N/A

iserves

• Do you know how to put starters through as mains?

  Yes

  No

  N/A

• Do you know why buttons would be grey?

  Yes

  No

  N/A

• Do you know how to edit a side choice?

  Yes

  No

  N/A

• How would you change a side on a set meal?

  Yes

  No

  N/A

• What do the small numbers in the corner of an item mean?

  Yes

  No

  N/A

Empathica

• Do you know what empathica is?

  Yes

  No

  N/A

• Do you know what you can give to every guest to push empathica?

  Yes

  No

  N/A

• Do you know what we are scored on with empathica? Please type below

  Yes

  No

  N/A

• Are you aware of the prizes and incentives that are available if you get wows?

  Yes

  No

  N/A

• Do you know how our farm works?

  Yes

  No

  N/A

Team files

Cellar training

• Do you know what day dot goes on the ice scoop?

  Yes

  No

  N/A

• Do you know how to change the Pepsi syrups and to put the caps?

  Yes

  No

  N/A

• Do you know what to do at the end of the night? Please answer below

  Yes

  No

  N/A

• Do you know who is able to change the beer kegs? Please answer below.

  Yes

  No

  N/A

• Do you know what drink is kept in the cupboard?

  Yes

  No

  N/A

Confidence on the bar

• Can you pour a pint?

  Yes

  No

  N/A

• Can you confidently use the bar till?

  Yes

  No

  N/A

• Are you confident with what date labels to use?

  Yes

  No

  N/A

• Are you confident to know when to ID someone?

  Yes

  No

  N/A

• Can you confidently take a takeaway order?

  Yes

  No

  N/A