Title Page

  • Project name:

  • Project Number

  • GuardianCare Support Ticket

  • GuardianCare Contract

  • GuardianCare with Travel:

  • Was travel approved by supervisor

  • Prepared by

Travel itinerary and expenses

  • Date of Departure:

  • Flight

  • Flight Provider

  • Flight Number

  • Flight Cost

  • Hotel

  • Hotel Name

  • Hotel Cost

  • Rental Car / Local Transportation

  • Type of Transportation

  • Rental Cost

  • Rental Cost

  • Rental Cost

  • Rental Cost

  • Rental Cost

  • Date of return:

Client Contact

  • Travel been approved?

Client engagement

  • Has a phone call with the customer been completed to review your trip prior to making travel arrangements

  • Point-of-contact name:

  • Point-of-contact phone number:

  • Jobsite Address:

  • Point-of-contact e-mail address:

  • Has onsite COVID-19 protocol been discussed and agreed upon with the customer point-of-contact?

  • Why has client not been contacted

  • Restatement of support ticket:

  • Reiterate the scope of work you are going to site to address

  • Have onsite dates, times, site access and any restrictions been discussed with the customer within a week prior to visit?

  • Why this information not been discussed

  • Will training be provided while onsite?

  • Has this been previously discussed with the client prior to arriving to site

  • What of the size of training group

  • If the total of trainees is over 10, discuss with supervisor.

Onsite Tools/Documentation

  • Have you reviewed the Basecamp project details for this project?

  • Why has this information not been reviewed

  • Has media been cleared by and shipped to the customer in advance to ensure availability when arriving on-site?

  • Why was media not shipped

  • When was media shipped

  • Do you have copies of all needed HaivisionMCS/CineMassive approved images or software?

  • Why have images or software not been obtained

  • Do you have an SSD drive cloner and spare SSD(s)?

  • Why not

  • Do you have printed or digital as-built PDF drawings available to take on-site?

  • Why do you not have drawings

  • While onsite verify current setup matches CAD drawings. If modifications have been made, redline and upload new version

  • Do you have your HaivisionMCS/CineMassive tool kit available to take on-site?

  • Explain why not

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.