Pride Book

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

Toby Carvery Deck Standards

Unless our business meets the standard our guests expect we run the risk of reduced sales, reduced profits, guest complaints and poor guest voice result. So, before we start the shift let's take a look at the guest perception. This checklist will talk you through what to look for and give you the opportunity to better how your guests see your business. Remember! The more you get this right the more guests will return and increase your business performance.. Let's get started!!

The Chefs

• Full uniform worn correctly during breakfast service?<br>* White floppy hat<br>* White necktie<br>* White apron<br>* Always with a clean chefs jacket, checked trousers & black sensible shoes

  Yes

  No

  N/A

• Clean shaven, Smart & Chatty?

  Yes

  No

  N/A

• Available to guest needs?

  Yes

  No

  N/A

Up selling to guests

• Kingsize plate and carver easel on the deck?

  Yes

  No

  N/A

• Cappuccino cup of Pigs in Blankets on the deck?

  Yes

  No

  N/A

• Carver mentioning kingsize to every guest and not asking about "standard size"?

  Yes

  No

  N/A

Pork

• Is the pad clean?

  Yes

  No

  N/A

• Glazed apples in place?

  Yes

  No

  N/A

• More than 4" left on the joint?

  Yes

  No

  N/A

• Baked beautifully?

  Yes

  No

  N/A

Gammon

• 4 caramelised oranges

  Yes

  No

  N/A

• Clean pad?

  Yes

  No

  N/A

• More than 4" left on joint?

  Yes

  No

  N/A

• Baked Beautifully?

  Yes

  No

  N/A

Turkey

• Glazed?

  Yes

  No

  N/A

• 20 Roasties & Cranberries?

  Yes

  No

  N/A

• Clean pad?

  Yes

  No

  N/A

Beef

• Glazed?

  Yes

  No

  N/A

• Yorkie and veg garnish correctly placed?

  Yes

  No

  N/A

• More than 4" left on joint?

  Yes

  No

  N/A

• Clean pad?

  Yes

  No

  N/A

Ruffled Roasties

• Perfectly ruffled roasties?

  Yes

  No

  N/A

• Perfectly roasted?

  Yes

  No

  N/A

• Home of the roast clip on trays?

  Yes

  No

  N/A

Veg Deck

• All wells clean and free of food debris?

  Yes

  No

  N/A

• All pots are clean?

  Yes

  No

  N/A

• All spoons and tongs are clean?

  Yes

  No

  N/A

• All veg is stirred to maintain freshness?

  Yes

  No

  N/A

• All veg glazed and garnished to brand standard?

  Yes

  No

  N/A

• All product tags are in place for both meat and veg?

  Yes

  No

  N/A

Perfect Yorkshires

• All at least 7cm's high?

  Yes

  No

  N/A

• Mixture of small and large Yorkshires?

  Yes

  No

  N/A

• Fluffy, abundant mountain all less than an hour old?

  Yes

  No

  N/A

Gravy station

• Sauces in snack attack bowls?

  Yes

  No

  N/A

• All sauces labelled?

  Yes

  No

  N/A

• All sauce bowls are clean?

  Yes

  No

  N/A

• Soda spoons used in sauces?

  Yes

  No

  N/A

• Gravies labelled and stirred?

  Yes

  No

  N/A

• Fresh gravy pots used every time they are refilled?

  Yes

  No

  N/A