Process Healthcheck

• Process Healthcheck

• Client / Site

• Conducted on

  Date

• Prepared by

Stock Control

• Have gapscan routines been completed correctly - Method: Pull off the gapscan report 5,3,5 and check five lines for compliance. Stock highlighted as in store should be on the shelf.

  Green

  Red

• Are lows and overs being completed effectively - Method: Review with a stock controller to ensure they are not just hitting the fill button

  Green

  Red

• Has the mismatch been completed for the day? - Method: Spot check two departments mismatch from both GM and Food folders.

  Green

  Red

• Have all targeted counts been completed? - Method: Check the 1,4,2 screen to ensure that no outstanding counts are to be completed.

  Green

  Red

Waste

• Are all waste prints checked off line by line daily? - Method: Check the last 7 days waste prints. Does every line show evidence of review? Is the report signed

  Green

  Red

• Is the waste area tidy? - Method: Check to see if there is no. Build up of waste in or around the waste cage. Is there only one cage per waste cage slot?

  Green

  Red

• Are all full waste cages sealed closed? - Method: Check to see if all cages outside of the waste area have been sealed tightly with a cable tie before being loaded onto the lorry

  Green

  Red

  N/A

Front End

• Are all unused detaggers locked?

  Green

  Red

• Are all unused tills locked?

  Green

  Red

• Are two people checking off the tobacco delivery?

  Green

  Red

• Are all PLU lists up to date? - Method: Choose a category of weighed items on a self service checkout. Photograph this and use it to check whether every line displayed is stocked and that there are no additional lines stocked that are not on the till. This must match 100%

  Green

  Red

• Are operator privileges used appropriately? - Method: Check the back office system to establish whether all operators with higher privileges require them (team support, self serve and Says colleagues only)

  Green

  Red

Backdoor

• Have all UODs been checked off? - Method: Observe backdoor taking in a delivery. Does the backdoor colleague check off every single UOD on the RDR report?

  Green

  Red

• Is the milk delivery accepted correctly? - Method: Observe the backdoor colleague taking in a milk delivery. Is the PDA used? Is the stock checked correctly?

  Green

  Red

• Is the bread delivery accepted correctly? - Method: Observe the backdoor colleague taking in a bread delivery. Is the stock checked correctly?

  Green

  Red

• Is the cards delivery accepted correctly? - Method: Observe the backdoor colleague taking in a cards delivery. Is the number of boxes checked correctly?

  Green

  Red

  N/A

• Are Saltley cages locked away until just prior to pick up?

  Green

  Red

  N/A

General Lockdown

• Are all opticians glasses brackets locked?

  Green

  Red

• Are all keys accounted for?

  Green

  Red

• Are all exits locked, alarmed and sealed?

  Green

  Red

Grazing

• Checkouts - Is there any evidence of grazing?

  Green

  Red

• CSD - Is there any evidence of grazing?

  Green

  Red

• Café - Is there any evidence of grazing?

  Green

  Red

• Timpson - Is there any evidence of grazing?

  Green

  Red

• PFS - Is there any evidence of grazing?

  Green

  Red

• Max Spielmann - Is there any evidence of grazing?

  Green

  Red

• Dotcom - Is there any evidence of grazing?

  Green

  Red

• Backrooms - Is there any evidence of grazing?

  Green

  Red

• Opticians - Is there any evidence of grazing?

  Green

  Red

• Pharmacy - Is there any evidence of grazing?

  Green

  Red

• Direct Desk - Is there any evidence of grazing?

  Green

  Red

• Phoneshop - Is there any evidence of grazing?

  Green

  Red

• Canteen - Is there any evidence of grazing?

  Green

  Red

• Dotcom Pod - Is there any evidence of grazing?

  Green

  Red

• Offices - Is there any evidence of grazing?

  Green

  Red

Transfers

• Are transfers to the cafe accounted for?

  Green

  Red

• Are transfers to the canteen accounted for?

  Green

  Red

• Are transfers to the PFS accounted for?

  Green

  Red

• Are transfers to the pharmacy accounted for?

  Green

  Red

• Are transfers to the free fruit cost center accounted for?

  Green

  Red

• Are transfers to dotcom accounted for?

  Green

  Red

Dotcom

• Does coaching take place for drivers not achieving 100% reach use?

  Green

  Red

• Are all freshness guarantee returns being wasted off daily?

  Green

  Red

Counters

• Is the reconciliation book in use and do all counters colleagues know why we do it?

  Green

  Red

• Is all water loss accounted for?

  Green

  Red

• Is all blood loss accounted for?

  Green

  Red

• Are all bones accounted for?

  Green

  Red

• Is fish being sold to be prepped weighed and sold as a whole fish first?

  Green

  Red

Produce

• Is loose ooc produce being book appropriately and honestly every day?

  Green

  Red

• Is all stock being swept out from under the fixture being waste?

  Green

  Red

ACAYG

• Has every line to be zeroed this week on the food ACAYG report been put in the reduced to clear section and signed off?

  Green

  Red

• Has every line to be zeroed this week on the GM ACAYG report been put in the reduced to clear section and signed off?

  Green

  Red

ARNs

• Are all outstanding ARNs completed or in progress to be completed? - Method: Log in to store returns on a PDA and ensure that all returns are showing as completed or in progress. There should be no ARNs that are highlighted as expired.

  Green

  Red

Saltley

• Is Saltley sent back regularly? - Method: Check to ensure there is no build up of green shrink wrapped cages

  Green

  Red

• Is every Saltley cage signed off by a manager - Method: Review the Saltley folder to ensure that every manifest print has seal numbers and is signed off by a manager and the person who packed the cage

  Green

  Red

• Are Saltley shortages investigated? - Method: Review the Saltley missed credits folder to see if investigation into missing credits has taken place.

  Green

  Red