Front Sheet
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Franchise number
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Franchise name
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Prepared by (RSSM)
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Location
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Date of visit
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Attendees
Business premises review
Business premises
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Condition of the exterior of the property (photo required)
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What evidence is there that this property is a Rainbow International unit
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What condition was the skip in
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Detail condition of the warehousing facilities including stored contents (photo required)
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Detail condition of office and administration areas
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Summary
SEPM Report
SEPM report review by area
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Detail overall KPI ranking with evidence of current activities
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What is the current validation ranking for both passed and failed
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Detailed comparison of overall drying ranking and EOW ranking and reasons for current position against previous year
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Details state of the current WIP report along with actions specific to outstanding jobs and work in progress and invoicing
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Summary
Yellow report
Yellow report review key areas
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What is the current value for self generated work and percentage split
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What is the current average job value for insurance work against network
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Peril review compared to network
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What anticipated new self generated work is likely to come into the business in the next 3 to 6 months
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Review outstanding domestic and commercial quotes
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What is the business break even point – is the business trading above this?
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Summary
Area penetration review
Area penetration review against Network average for SGW on domestic and commercial
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Area one*
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Area two*
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Area three*
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Area four*
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Area five*
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Area six*
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Area seven*
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Area eight*
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* If applicable
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Summary
Marketing review
Marketing review and activities
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What evidence is there of a marketing calendar or plan
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What additional marketing efforts have been made for additional services outside of core business
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What positive customer feed back has been received since last visit
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What unusual work have you completed since the last visit that can be used in the Rainbow Restorer
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What contact has been made with the local NFU branches in your areas?
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What volume of work do you get from each branch of NFU in your areas?
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Summary
Additonal documentation
Additional documentation
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What evidence is present to demonstrate that current CRB checks have been completed for appropriate staff
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Do appropriate staff members have current ID cards and what are the expiry dates. Please list names and dates.
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Are 'Deed of Covenant' signed and dated?
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Is this franchise Safe Contractor or CHAS approved?
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Does this franchise use SOS on iPad in the field? If not, what are the reasons why?
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Summary
Corrective Action Plan
Corrective action points and visit report summary
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Corrective action point 1
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Completion date
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Corrective action point reference
- The Franchise
- Training
- Administration
- Validations
- Finance
- IT
- Technical Support
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Corrective action point 2
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Completion date
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Corrective action point reference
- The Franchise
- Training
- Administration
- Validations
- Finance
- IT
- Technical Support
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Corrective action point 3
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Completion date
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Corrective action point reference
- The Franchise
- Training
- Administration
- Validations
- Finance
- IT
- Technical Support
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Corrective action point 4
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Completion date
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Corrective action point reference
- The Franchise
- Training
- Administration
- Validations
- Finance
- IT
- Technical Support
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Corrective action point 5
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Completion date
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Corrective action point reference
- The Franchise
- Training
- Administration
- Validations
- Finance
- IT
- Technical Support
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Corrective action point 6
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Completion date
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Corrective action point reference
- The Franchise
- Training
- Administration
- Validations
- Finance
- IT
- Technical Support
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Summary
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Franchise owner comments
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Signature of franchise representative
